4144 customer service English-speaking jobs in Catalonia

Today, our features include Customer Reviews, Content Moderation, and Customer Q&A (Ask); however, our ... Applied Scientist, Community Data & Science DESCRIPTION The Community Feedback organization powers customer-generated ... The Community Data & Science team focuses on analyzing, understanding, structuring, and presenting customer-generated

This role requires a deep understanding of CRM and customer service systems, product management best ... Establish and maintain DevOps practices for the CRM and customer service products, including continuous ... Manage the product lifecycle for CRM and customer service technologies from concept to retirement, including ... Governance Implement and oversee governance processes for CRM and customer service technologies, ensuring ... service platforms.

Evangelism: Evangelizes the Cloud Automation solutions, service offerings, and customer stories through ... Responsibilities: Engagement Delivery: Responsible for delivering customer-facing Automation Services ... Pre-Sales: Support customer-facing sales calls delivering theoretical and technical sessions covering ... In this role, you will be responsible for delivering Automation Service engagements as well as developing ... Solution Development: Continuously explore and develop new and innovative solutions and service offerings

Business partners include Customer Service Organization, Global Customer Field Solutions, Instrument ... You are directly responsible for meeting customer response times, providing quality service and making ... Travel Required: No Shift: Day Duration: No End Date Job Function: Customer Service #J-18808 ... You will confirm all scheduling plans for Agilent Field System Engineers (FSE) and Authorized Service ... resource is selected, by assigning the right service engineering resource, in the right location, at

This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service

Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.

Global Service Delivery Standards: Harmonize global KPIs and service standards across the GPC network ... Global Service Support Implementation: Implement frameworks supporting hubs in day-to-day service delivery ... customer journeys. ... , focusing on Workforce Management (WFM) and Service Quality to maintain excellent standards. ... Key objectives include: Achieving alignment with global service standards, ensuring 90% adherence within

Utilizes market trends and customer information to maximize revenue, offering exceptional customer service ... information to maximize revenue – Providing exceptional customer service to all guests and customers ... Achieves personal and team revenue goals and ensures proper turnover and service delivery. ... opportunities – Conducting daily sales activities that achieve department goals – Using market trends and customer ... global team and discover a one-of-a-kind retreat in Barcelona, offering stunning views, personalized service

for both the customer and MongoDB. ... portfolio and make key decisions to drive effective customer outcomes. ... Work on strategic internal projects to help build the Customer Success program. ... Document all customer interactions in internal systems, including Gainsight and Salesforce.com. ... Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive

Responsible for Digital and Customer Experience P&L. ... Drive customer value (Net Promoter Score) and HCPs engagement execution. ... Your key responsibilities will include but are not limited to: Lead team of CE & Digital BP and the Customer ... Lead the development and implementation of customer experience strategy and tactics across all Spain ... Experience in creating customer experiences and driving digital transformation in the organization (e.g

Responsible for Digital and Customer Experience P&L. ... Drive customer value (Net Promoter Score) and HCPs engagement execution. ... Lead the development and implementation of customer experience strategy and tactics across all Spain ... Experience in creating customer experiences and driving digital transformation in the organization (e.g ... Be a contributing member of the Business Excellence & Customer Engagement Leadership Team in the building

Responsible for Digital and Customer Experience P&L. ... Drive customer value (Net Promoter Score) and HCPs engagement execution. ... Job Description Summary We are currently hiring a Customer Experience & Digital Head to join our Business ... As a Customer Experience & Digital Head, you will play a pivotal role in leading a dynamic team of 15 ... In this strategic position, you will guide this talented team in driving business performance and customer

to customer interactions. ... Develop and implement customer retention programs to minimize churn and enhance customer loyalty. ... Build, lead, and mentor a high-performing Customer Success team, including Customer Success Managers, ... Deep passion for delivering exceptional customer experiences and a strong customer-first mindset. ... Serve as the voice of the customer within the company, advocating for customer needs and feedback in

Customer Success is our purpose. ... We are passionate about the customer experience and devoted to their success. ... The PTC Customer Success Management team is responsible for the growth and success of our Enterprise ... The Customer Success Manager is a critical component within the account team, emphasizing significant ... Customer Success Managers are naturally curious about PTC solutions and the domains they are used in

Job Segment: ERP, Cloud, SAP, Database, Technology, Customer Service #J-18808-Ljbffr

Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer ... Preferred Certifications Project Management Professional (PMP) Knowledge & Skills Change Management Customer ... Drive process improvements for service offerings in alignment with Stakeholders. ... Job Summary The Contract Billing Automation Program Management Office is leading the migration of HP service ... contracts from the Legacy platform to the new contractual environment based on SAP S4 BRIM and Service

A passion for customer service and a dedication to delivering exceptional support. ... Self-Service: Develop and implement a robust self-service strategy, including utilizing our knowledge ... Customer Experience: Drive customer satisfaction and loyalty through exceptional support experiences. ... Number of Replies to Close Transfer rate Team / Department KPIs: SLAs Compliance Rate Self-service ... base and chatbot system while monitoring and analyzing self-service usage to identify areas for improvement

technologies to join our Customer Service Delivery team. ... service. ... service.- Proven track record in delivering software solutions focused on video tech.- Expertise in ... Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... For more information, visit .DescriptionWe are looking for a Customer Engineer with expertise in video

Draxton Lleida , our machining plant located between Cervera and Tàrrega, we are looking to hire a Customer

Amazon Operations sits at the heart of the Amazon customer experience. ... We look after everything from the moment a customer clicks buy, to the moment their item is delivered ... one another, ensuring the highest safety standards and playing their part in delivering the quality service ... global budgets for maintenance and repair activities, optimising costs while ensuring high-quality service