1700 customer service English-speaking jobs in Cantabria

The Service Planner Coordinator manages the planning process, optimises task allocation, and ensures ... The SP will interact with the internal department’s areas, such as service, reliability, stock management

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Weiterentwicklung We are looking for a driven and experienced Senior Software Engineer to join a critical CIAM (Customer ... Join to apply for the Java developer (CIAM) role at ISG International Service Group 1 day ago Be among ... the first 25 applicants Join to apply for the Java developer (CIAM) role at ISG International Service ... ISG International Service Group ES-28040 Madrid, Calle Tirvia 5 Ignacio Topete Dominguez @: application.topete ... Technology, Information and Internet Referrals increase your chances of interviewing at ISG International Service

Proficiency with customer service software (e.g., Zendesk, Jira, Confluence), databases, and tools like ... , customer empathy, and results-oriented thinking to join the Customer Success Team in Madrid. ... Collaborate on AI customer support tools and ensure compliance with policies. ... Proven ability to achieve high customer satisfaction and meet success metrics. ... italki is seeking a dedicated, hardworking Customer Success Manager with a proven track record of performance

Nostrum Biodiscovery is a biotech company working together with several major pharmaceutical companies in Europe and the US and has a wide knowledge of the requirements of pharmaceutical companies working in rational drug design. Nostrum Biodiscovery advantages are its technologies, allowing the saving of costs and the acceleration of the whole process.

pivotal role by providing comprehensive support across various areas, including project management and customer

We are currently working with a large cyber security company to find a Customer Success Engineer on a ... As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability ... , balancing customer expectations and negotiating successful resolutions J-18808-Ljbffr #J-18808-Ljbffr ... assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer ... into their security and networking operations Be the first line of defense in proactively addressing customer

Our expertise includes full service-capabilities, resourcing, and Functional Service Provider (FSP) solutions ... About Us Founded over 27 years ago in Lund, Sweden, TFS is a full-service global CRO with over 800 professionals

Monitor and manage incoming requests to meet agreed service levels, KPIs and customer expectations. ... Corus is looking for an IT Service Delivery Analyst to join our team and participate in international ... Knowledge Management - Develop and maintain service documentation, operational procedures, and support

Customer Engagement: Gather direct customer feedback, identify pain points, and validate product enhancements ... , support go-to-market strategies, and improve the customer experience. ... This is a fully remote role, working closely with global teams across Product, Engineering, UX, and Customer ... Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Success teams to drive adoption ... the product vision and strategy for Essentials, ensuring alignment with Duetto’s overall mission and customer

Commissioning Field Service Engineer to join our PrimeServ Industries department. ... Field Service Engineer I&C for turbomachinery At MAN Energy Solutions Spain we are looking for an I&C ... In this position, your duty will be to supervise and execute field service work, onshore and offshore ... We can offer you the following tasks Perform basic control system work and adjustments during service ... You will join our local Field Service Engineer Turbomachinery team, consisting of 10 dynamic colleagues

Service-oriented – Passion for providing high-quality customer support and solutions. ... Assign appropriate service personnel to address customer technical needs and operational issues. ... Visit customer sites alone or with sales managers to promote Cooper’s service offerings, conduct site ... The Field Service Manager will be expected to travel frequently to customer sites, working closely with ... Lead efforts to ensure superior customer service, handling escalations and providing expert guidance.

pain points, guide customer needs, present the value of solutions, and mobilize business department ... Responsibilities: Responsible for the development of smart metering electricity in the region/country; understand customer

Technical Documentation : Document technical issues and resolutions in a knowledge base to enable user self-service ... Proven experience in a customer-facing technical support or engineering role. ... Provide actionable customer feedback to the product team for continuous improvement. ... We are seeking a Software Engineer - Customer Support to provide exceptional technical assistance for ... If you thrive on solving complex customer challenges and have a passion for cloud-native technologies

To continue our growth, we are looking for a Customer Success Operations Analyst to work with our GTM ... You will be a primary owner of the relationship with our VP of Customer Success based in New York in ... health, sources of customer risk / churn, renewal forecasts and trends Foster and lead a data-driven ... You will : Partner with Customer Success leaders to extract insights on the customers’ journey through ... principles, metrics, and customer journeys A Can-Do attitude, problem solver, and analytical thinker

Proven successful delivery of SLAs, timelines, Customer service queues for a product or service. ... service and customer support skills to maintain customer relationships and achieve excellent customer ... experience such as process adoption and critical customer service tasks are highly desirable). ... Previous Customer Service / Support experience within a business-to-business environment (Project administration ... Document solutions and “workarounds” as part of the Certinia Knowledge Center Service available to colleagues

Minimum 5 years of customer support experience, including 3 years of field service support. ... Prepares Trip Reports on the status of customer products, issues, and opportunities for each customer ... Provides and coordinates technical training for customer personnel. ... Normal office environment Frequent travel to customer locations. ... Advanced reasoning skills to analyze and solve customer problems.

Minimum 5 years of customer support experience, including 3 years of field service support. ... Prepares Trip Reports on the status of customer products, issues, and opportunities for each customer ... Provides and coordinates technical training for customer personnel. ... Normal office environment Frequent travel to customer locations. ... Advanced reasoning skills to analyze and solve customer problems.

service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for ... You’ll be responsible for: Hire, train and manage the support team to deliver outstanding service through ... communication and conflict-resolution skills Experience in a SaaS business, creator platform, subscription service ... Collaborate cross-functionally with Product, Engineering, and Success teams to advocate for customer ... Job Description We are looking for a proactive and empathetic Customer Support Lead to build and manage

Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.