solve their business problems and fuel success in the areas of finance, operations, human capital, customer
solve their business problems and fuel success in the areas of finance, operations, human capital, customer
•Completing customer requests via Remedy trouble ticketing system and project management workflows.
Pre-Clinical engineering and other stakeholders to do root cause analysis and solution generationReview customer
business review and technical visits to support development and sustainability of received product and service
Implement industry standards and best practices Monitor, make visible, and enforce SLOs for each PT Shared Service
with these systems.Represent Regulatory Operations in cross-functional interactions with Supply Chain, Customer
go-to-market teams to build launch and growth plansMeticulously think through every aspect of the overall customer
marketing business plan deliverables for assigned programs.Partners with marketing colleagues to shape customer
Strive to increase the team’s business and technical knowledge to improve customer support and the solutions
S/he will additionally service as the software R&D liaison to cross-functional groups (Quality, etc.)
