2346 customer service English-speaking jobs in Region of Murcia

Support de-escalation of critical customer situations and review SLA service credit cases. ... Service Delivery and Support : Orchestrate overall service delivery according to agreed SLAs and KPIs ... Strong knowledge of IT Service Management, SAP Basis, and SAP Application. ... Handle commercial additional service requests and supports commercial change requests. ... Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Skills : 4+ years as a Customer Support Representative or Account Management. ... Respond promptly and accurately to Host inquiries via email, maintaining a high level of service in a

Technical Documentation : Document technical issues and resolutions in a knowledge base to enable user self-service ... Proven experience in a customer-facing technical support or engineering role. ... Provide actionable customer feedback to the product team for continuous improvement. ... We are seeking a Software Engineer - Customer Support to provide exceptional technical assistance for ... If you thrive on solving complex customer challenges and have a passion for cloud-native technologies

Be responsible for onboarding, customer advocacy, expansion, retention and renewal. ... Have worked in a customer-facing position in a digital SaaS environment or similar. ... By handling the full lifecycle, you have the final say when it comes to your customer. ... As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. ... The Role : The Customer Success philosophy is core to Marfeel’s value and is transversally present in

added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects. ... Resolve any team concerns or escalations with the Director of Customer Solutions Engineering.

What you’ll need : 2+ years of experience in Account Management, Customer Support / Customer Success ... Proactively manage any account or service issues relating to RemoFirst services, providing action plans ... As a Customer Success Manager , you will be responsible for advising and proactively guiding customers

Scope Definition, Account Implementation Checklist, Statutory Regulations Summaries, etc.Maintains customer ... Manage new and existing accounts with all aspects of the service delivery to these clients. ... Acts as the primary point-of-contact (POC) for Mercans and assigned clients during the operational service ... agreements and on a timely basis.Account ManagementResponsible for all aspects of service delivery to ... require management actions.Ensures that the clients are invoiced in accordance with the applicable service

Scope Definition, Account Implementation Checklist, Statutory Regulations Summaries, etc.Maintains customer ... Manage new and existing accounts with all aspects of the service delivery to these clients. ... Acts as the primary point-of-contact (POC) for Mercans and assigned clients during the operational service ... agreements and on a timely basis.Account ManagementResponsible for all aspects of service delivery to ... require management actions.Ensures that the clients are invoiced in accordance with the applicable service

one another, ensuring the highest safety standards and playing their part in delivering the quality service ... Amazon Operations sits at the heart of the Amazon customer experience. ... We look after everything from the moment a customer clicks buy, to the moment their item is delivered ... PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as

customer questions and provide KPIs to customers. ... through customer issues and requests using RetailNext data.What’s It Like to Work Here? ... Job Summary:The responsibility of the Insights Analyst is to analyze in-store customer behavior to address ... They will also address custom questions from customers using video analysis and Python to model customer ... behavior and provide aggregated insights into customer behavior and performance of various areas in-store

customer questions and provide KPIs to customers. ... through customer issues and requests using RetailNext data.What’s It Like to Work Here? ... Job Summary:The responsibility of the Insights Analyst is to analyze in-store customer behavior to address ... They will also address custom questions from customers using video analysis and Python to model customer ... behavior and provide aggregated insights into customer behavior and performance of various areas in-store

Customer Service: A strong understanding of customer service principles and best practices is necessary ... service. ... Customer Satisfaction: Monitor customer feedback, analyze data, and implement strategies to improve customer ... Own warranty, parts supply and technical support operations to minimize downtime and cost Service Operations ... Strategic Planning: Develop and implement service improvement plans, align support initiatives with business

Customer Service: A strong understanding of customer service principles and best practices is necessary ... service. ... Customer Satisfaction: Monitor customer feedback, analyze data, and implement strategies to improve customer ... Own warranty, parts supply and technical support operations to minimize downtime and cost Service Operations ... Strategic Planning: Develop and implement service improvement plans, align support initiatives with business

Work closely with Service Delivery Team during onboarding of a customer and provide knowledge transfer ... Support emerging Cybersecurity solution development initiatives and help establish customer studies, ... Develop, design and document security solutions to meet customer requirements leveraging cyber industry ... You will work very closely with global sales team & service leaders, to personalize service offerings ... whitepapers, Service Solution documents for emerging cybersecurity use cases.

Desk/Service Operation related activities.Skills:Help Desk, Expert.Incident and Service Request Management ... requests.Fulfill service request according to work instructions and forward service request to responsible ... an exciting opportunity to lead and empower a multicultural team.Experience: +4 years of experience Service ... and software usage.Consult Service/-Application Owner related to support topics.Administration of user ... incident solution and keep inform the user.Verify solution if needed with the user.Prioritizing of service

and drive long-term customer value. ... Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and ... You will be joining the team responsible for creating campaign and customer strategies across 16 markets ... spanning North America and Europe with the goal to increase customer engagement, incentivize purchases ... opportunities to evolve current ones to improve the way we work with the goal of delivering value to the customer

Job Summary: We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable solutions across various ServiceNow modules. The ideal candidate will have a deep understanding of the ServiceNow platform and a proven track record in delivering enterprise-grade implementations.

Cooling Service and Commissioning Engineer - Remote (70% travel)Are you interested in advancing your ... career as a Cooling Service and Commissioning Engineer in a multinational French company specializing ... The Cooling Service Representative provides professional on-site services for cooling products, including ... Minimum 5 years of experience in commissioning or field service repair with HVAC or cooling equipment

Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working

Work closely with the Service Delivery Team during onboarding of a customer and provide knowledge transfer ... Support emerging Cybersecurity solution development initiatives and help establish customer studies, ... Develop, design, and document security solutions to meet customer requirements leveraging cyber industry ... You will work very closely with the global sales team & service leaders to personalize service offerings ... whitepapers, Service Solution documents for emerging cybersecurity use cases.