7746 customer service 2024 English-speaking jobs in Madrid

Manager, Customer Solutions Engineering page is loaded Manager, Customer Solutions Engineering Apply ... added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects.

Document technical issues and resolutions in a knowledge base to enable user self-service. ... Proven experience in a customer-facing technical support or engineering role. ... Provide actionable customer feedback to the product team for continuous improvement. ... We are seeking a Software Engineer - Customer Support to provide exceptional technical assistance for ... If you thrive on solving complex customer challenges and have a passion for cloud-native technologies

available features to achieve their goals while identifying opportunities to increase usage and deepen service ... with operations, product, and sales teams to understand and address customer needs. ... This role focuses on delivering exceptional customer experiences by ensuring clients fully utilize and ... SaaS startup disrupting the architectural services market is looking for adynamic and results-driven Customer ... Key Responsibilities: Customer Advocacy: Act as the primary point of contact for clients, working closely

In this role you will lead, support and report independent PV audits according to the NVS Quality System and the current PV regulations to assess compliance with applicable regulations, standards, and guidance documents.

Demonstrated expertise in customer-facing GRC consulting, implementation, and advisory roles. ... The Challenge The Customer Success Architect (CSA) role is a strategic advisor within our Privacy / GRC ... Deliver thought leadership through presentations, webinars, and learning events to highlight customer ... Refine and improve internal processes and methodologies based on strategic customer feedback and evolving

Customer Advocacy : Act as a customer advocate within WorkFlex, providing insights to product and leadership ... to deliver exceptional results and drive customer value. ... We are looking for a German speaking Customer Success Manager who will play a pivotal role in managing ... You will leverage your expertise in customer success, project management, and industry best practices ... Your primary responsibility will be to ensure on-point onboarding, customer satisfaction, drive adoption

Implement initiatives to enhance service quality, efficiency, and customer satisfaction. ... Identify areas for service improvement and optimize service delivery processes. ... Oversee relationships with IT service providers and vendors. ... Ensure IT services meet or exceed agreed-upon service levels. ... Desk, Service Design Teams, Applications, and IT Stack Teams.

Adaptability and a customer-focused mindset. ... delivery of service. ... definitions and Service Level Agreements (SLAs). ... across multiple sites and / or service offerings. ... Advanced familiarity with ITIL or other IT service management frameworks.

Jira Projects Setup: Configuration of Jira Service Manager projects based on the gathered requirements ... Training Sessions: Conduct training sessions for the IT team on utilizing Jira Service Manager and Jira ... Implementation: Transform gathered requirements into structured projects and requests within Jira Service ... enhance the client's IT team's capabilities in managing internal requirements through Jira Service ... Training and Support: Provide training and support to the IT team on best practices for using Jira Service

Monitor and manage part stock levels in coordination with the Service & Repair Manager. ... Responsibilities We are seeking a skilled Lighting Service & Repair Technician to diagnose, troubleshoot ... Qualifications Knowledge, Skills, and Abilities: Ability to install, repair, service, test, and troubleshoot

ServiceNow Tech Lead – Order Management / International Project / 100% Remote from Spain Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility.

support and professional services delivery (quality of service) through ASC and APS partners Take on ... and cases/implementations reviews with partners with the objective to grow partners’ services revenue/customer ... management of the 3Cs (Coverage, Capacity, Capability) to always ensure that we are ready to meet local customer ... delivery whenever we enter new markets or grow existing market space Always striving to achieve the best customer

Assure the highest level of Customer Experience to achieve customer satisfaction and loyalty. ... As a Field Service Engineer, you will become a part of the Israel Field Service team, servicing Electron ... Instruct customers in the use of our instruments to ensure safe and effective customer operations. ... Coordinate your own work schedule with direct colleagues, service operations, and management. ... Produce timely and accurate reports of your activities, e.g., service reports and expense reports.

Customer Engagement: Gather direct customer feedback, identify pain points, and validate product enhancements ... , support go-to-market strategies, and improve the customer experience. ... This is a fully remote role, working closely with global teams across Product, Engineering, UX, and Customer ... the product vision and strategy for Essentials, ensuring alignment with Duetto’s overall mission and customer ... Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Success teams to drive adoption

Generate service work reports and maintain accurate documentation related to site visits or customer ... and customer engagement. ... Serve as a local technical advisor in customer meetings as required. ... Responsibilities: Perform field service activities in accordance with the long-term service agreement ... Address technical and operational issues at customer installations promptly, report these issues, and

Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email ... 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... This is a fixed-term contract role that is being hired to support our Customer Success team as we roll ... The Customer Operations Associate will ensure that all CRM requirements for billing and finance are met ... admin, and finance reporting in our CRM tool, including PO management and order inputting; Respond to customer

Are you passionate about designing network infrastructure solutions that meet company needs? You’ll have the opportunity to work closely with the Architecture Team and Development Teams, translating business requirements into scalable, resilient, and high-performing network solutions.

We are looking for a Service Engineer, ideally based in Madrid, to provide service for our GeneXpert ... Ensure customer installations and training. ... Sense of customer relationship management. Valid driver's license. ... systems to our customer's install base in Madrid and northwest Spain and occasionally in other parts ... Work closely with the Technical Support team to handle customer complaints, determine corrective actions

service. ... delivery execution Generating tasks in workflow systems Working with customer billing and vendor cost ... receipt to customer handover and bill release Changes to existing services Cease of services Collaborating ... Reporting on the status of tasks and managing the interdependencies between them to deliver first class customer ... items, maintaining bill forecast date, releasing billing to customers and supporting internal teams and customer