7635 customer service 2024 English-speaking jobs in Madrid

Proficient in using customer service software and tools. ... Requirements Prior experience in a customer service role, preferably in the gaming industry. ... We are looking for a passionate individual who is dedicated to delivering exceptional customer service ... Passion for delivering exceptional customer experiences. ... As a Customer Experience Associate , you will play a key role in ensuring that our customers have a

to ensure seamless communication and alignment on project goals and customer expectations. ... Field Issue Resolution: Provide support to field service team to investigate and troubleshoot issues ... Collaboration: Partner with cross-functional teams, including sales, quality assurance, and service, ... collaborate effectively across global organizations to enhance product performance, reliability and customer

to foster a culture of creativity, high service quality, and continuous improvement.Actively participate ... and enhance customer satisfaction.Oversee the generation of reports and analysis on customer support ... in problem-solving initiatives related to customer support operations, working to streamline processes ... Support and other departments, as well as management, to identify and address issues and gaps in customer ... projects and programs within the Technical Support area to achieve organizational objectives.Ensure customer

Airport taxi service upon arrival. Accommodation in a modern and comfortable studio. ... Strong business acumen and ability to connect customer needs with solutions. ... Identify customer challenges, gather technical requirements, align business needs with solutions, and ... Update and maintain prospect and customer data in Salesforce.com (CRM database) while managing leads, ... Products Location : Barcelona, Catalonia, Spain | Full-time | DACH About Us : We are a global leader in customer

Represent the voice of the customer to inform our sales process and product roadmap. ... About the role ️ We are looking for a very communicative and results-driven Customer Success Agent to ... What you will need +2 years of experience in Management Consulting, Customer Success, Account Management

Strong customer service orientation with high emotional intelligence. ... , monitor customer outcomes, goal-alignment, and customer satisfaction. ... Responsibilities Own customer relationships for assigned accounts and take the lead in customer communication ... Solid experience working with global customers and driving customer success. ... true business partnerships, assisting them throughout their customer journey.

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... clients to provide the best customer experience and, of course, maintain our current churn rate. ... We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ... As our Customer Success Manager, you will be in constant interaction with our Enterprise and Mid- Market ... will leverage your experience and passion in relationship management, creative problem solving, and Customer

You may be brought in as a trusted advisor into customer meetings in which the customer or prospect is ... As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing ... What you'll do Build and maintain demos, quick start samples, example apps Participate in customer ... applications that you’ve produced Work closely with Sales Account Managers, Solutions Architects, and Customer

In the Customer Renewals Center, our people and our culture are central to our success! ... As a Overconsumption Customer Renewals Executive (oCRE), you are responsible for delivering rock solid ... , customer negotiation, internal navigation of commercial and legal teams and lead the successful renewal ... If you’re looking for a new challenge, on a growing, impactful, and supportive team, the Customer Renewal ... The Customer Renewal Center’s mission is to reach #Quest4Zero each and every quarter: ZERO churn, ZERO

satisfaction and support Exceptional communication skills Deep expertise in customer service Ability ... help us continue delivering exceptional service. ... Role Description This is a full-time, hybrid position for a Customer Care Professional at offUgo. ... We are now expanding our team and seeking two dynamic professionals to join our Customer Care Team and ... The role requires providing stellar customer support, ensuring client satisfaction, and utilizing strong

, balancing customer expectations and negotiating successful resolutions ... We are currently working with a large cyber security company to find a Customer Success Engineer on a ... As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability ... assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer ... into their security and networking operations Be the first line of defense in proactively addressing customer

Nostrum Biodiscovery is a biotech company working together with several major pharmaceutical companies in Europe and the US and has a wide knowledge of the requirements of pharmaceutical companies working in rational drug design. Nostrum Biodiscovery advantages are its technologies, allowing the saving of costs and the acceleration of the whole process.

Since 2013, CloudZone has grown into a leading service provider, serving over 500 customers across various ... opportunities with precision.Engage customers in satisfaction surveys and NPS to continually enhance service ... Professional Background: Minimum of 2 years in IT sales, account management, or customer success, ideally ... experience.Use your cloud expertise to identify new business opportunities and improve customer efficiency ... top-notch training, workshops, and certifications to help our team excel.We are currently looking for a Customer

The Role We are seeking a dynamic and customer-centric Customer Success Manager to join our team. ... Provide regular reports on customer success metrics, sales pipeline status, and customer satisfaction ... Monitor customer usage patterns and feedback to drive proactive account management. ... Conduct regular check-ins and business reviews to track and drive customer outcomes. ... Develop and implement strategies to increase product adoption and customer engagement.

Skills Client Relationships Product/Service Knowledge Customer Focus Customer Relationship Management ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Supporting the measurement of customer happiness and driving customer satisfaction upwards.

relationships while uncovering new service and product opportunities for the account team. ... Identify risks to customers’ subscription and service renewals on an ongoing basis and collaborate with ... as a reliable advisor to drive business value for customers - Preferably holds Project Management or Service ... We are looking for an Sr Customer Success Manager - SASE to work in the EMEAL Customer Success department ... Customer Success Manager based in Madrid, Spain.

Crear una alerta de empleo para esta búsqueda Associate Machine Learning Analyst Apply locations Madrid time type Full time posted on Posted 2 Days Ago job requisition id AP-12917977 About Morningstar Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets.

Customer Success Metrics Mastery: Experience driving and tracking NPS, CSAT, CET, and customer health ... Join Our Dynamic Customer Success Team! ... Work closely with support and product teams to capture and implement customer feedback. ... Own and drive customer outcomes with a relentless focus on delivering measurable success. ... Manage complex customer needs, leveraging data analysis to align solutions with business goals.

that these customers thrive, by providing exceptional service, fostering lasting relationships, and ... support, implementing the right professional services to walk the extra mile, and fill the product and service ... customer experiences. ... customer success, with a track record of customer expansion and retention. ... Reporting: Provide regular, clear, and concise reports on customer success KPI’s, customer health, and

resolutions.Advocate for customers by providing feedback to product and development teams.Content Creation & Self-Service ... We're looking for a motivated and customer-centric Customer Success Manager to join our team and ... onboarding process to ensure a smooth transition and adoption of our product.Develop and implement customer ... understand their goals, challenges, and opportunities.Support & Problem-Solving:Proactively address customer ... four guiding dimensions to measure success in this role:Satisfaction: Net Promoter Score (NPS) and customer