292 customer service 2024 English-speaking jobs in Community of Madrid

  • Tata Consultancy Services
  • Madrid
  • August 22
Providing a high-level of service and responsiveness to users.  Diagnose and resolve customer inquiries ... tasks:  Adhere to agreed SLAs  Working with users to troubleshoot and resolve issues in the various customer ... and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2024 according to ... positive relationships  Utilize information tools, training and experience to provide high level of customer ... more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024
  • SuccessDay
  • Madrid
  • September 4
About Us: With 5 years as Workday AMS partner under our belts and 100% satisfied customers, in 2024 we ... Strong communication skills, technical expertise in Workday, and a customer-focused approach are essential
  • Genea Biomedx
  • Madrid
  • August 19
Desirable: Previous experience in customer service or technical support role. ... To: Service Manager Employment Type: Full-time Job Summary The Customer Services Technician is responsible ... Log, track, and document all customer interactions and technical issues in the company’s CRM or service ... Commitment to delivering high-quality service. ... Experience using CRM, ticketing, or service management systems.
  • Empresa Confidencial
  • Madrid
  • September 5
service. ... service. ... service experience. ... the customer centre-stage and strive for customer retention and recommendation. ... Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put
  • Boston Consulting Group
  • Madrid
  • August 17
LogoYou will have substantive experience using technology and process innovation in Customer Service and ... You will support commercialization efforts for the Customer Services topic working, in conjunction with ... The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and ... experienced consultants who help clients on specific cases related to typical contact center and customer ... through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer
  • HCLTech
  • Madrid
  • August 17
levels of customer satisfaction through providing pre and post-sales technical/functional support to ... The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high ... Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership ... This position is responsible for providing systems engineering support for Company clients in 24X7 service ... Abiding by Change Management and Problem Management procedures, including complying with the Service
  • Nido Living
  • Madrid
  • August 29
LogoEnsure that the customer service level of the reception team remains high, and the agreed service level ... service standards. ... Deliver on customer satisfaction targets. ? ... stakeholders working within the building and is expected to uphold and demonstrate Nidos high brand and customer ... Provide a personalize service by keeping updated on local events, festivals, and new attractions to provide
  • Top of Minds
  • Madrid
  • August 29
in 2024. ... Since then, its customer base has grown rapidly, rising from one million in 2020 to over four million ... Creating competitive insurance products that balance risk, customer needs, and profitability will be ... developing antifraud measures, and optimizing underwriting processes to balance profitability with customer ... improve underwriting performance and drive antifraud solutions that protect the business and enhance the customer
  • InPost España
  • Madrid
  • September 4
Follow safety and quality standards during all service activities. ... Perform scheduled and emergency service visits, complying with the SLA. ... Because we design every transformation around real customer value (Passionate About Customers ). ... resolving technical, software or mechanical issues on our Lockers, ensuring minimal downtime and maximum customer ... Everything you are looking for and more The APM technician perform on-site service and maintenance
  • ING España & Portugal
  • Madrid
  • August 16
environment: We are looking for a talented and enthusiastic Software Backend Engineer to join our Internal customer ... Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... Desirable MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery. ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... responsibility is to serve our internal customers by keeping our digital applications ready to provide the best service
  • Triangle Talent - Solutions RRHH (España)
  • Madrid
  • August 29
operate is valued at USD 36.99 billion in 2023, is expected to grow at an annual rate of 6.75% between 2024
  • Cheil Spain
  • Madrid
  • September 7
data-driven experiences for every customer. ... Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent
  • Xiaomi Technology
  • Madrid
  • August 26
customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis
  • OMODA & JAECOO España
  • Madrid
  • August 7
Organize regular dealer visits to review all service levels (customer satisfaction, maintenance service ... Carry out mediation work between the dealer and the customer to achieve customer compliance and satisfaction ... Coordination with Customer Care Department and Goodwill authorization. ... according to the established service standards. ... , contributing to customer satisfaction and loyalty, established by the company standards.
  • Royal Caribbean Group
  • Madrid
  • August 20
techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer
  • frog
  • Madrid
  • September 5
emerging insights along the service delivery, for front and back-office processes (e.g., customer journeys ... value propositions for service users and service providers Orchestrate service test sessions using prototyping ... components and to convey value propositions Advocate service providers as much as service users On ... a typical project you will support activities including: Map existing service ecosystems and service ... , service blueprints, ecosystem maps) that include metrics to help monitor service performance through
  • PSA BDP
  • Madrid
  • August 22
communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities: Contact the dedicated customer for instructions/reminder Processing of agent and early ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer
  • Expedia Group
  • Madrid
  • September 1
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning ... CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024
  • TFS HealthScience
  • Madrid
  • September 5
Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. ... As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working
  • Celebrity Cruises
  • Madrid
  • August 18
, offering a seamless execution of premium service that is both exceptional and memorable. ... Housekeeping Director owns the entire guests onboard experience related to cleanness and Stateroom service ... will take full ownership and accountability for the maintenance, cleanness of each assigned area and service ... Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development ... principles and processes for providing personalized services including needs assessment techniques, quality service
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