319 customer service 2024 English-speaking jobs in Community of Madrid

  • Tata Consultancy Services
  • Madrid
  • June 23
Providing a high-level of service and responsiveness to users.  Diagnose and resolve customer inquiries ... tasks:  Adhere to agreed SLAs  Working with users to troubleshoot and resolve issues in the various customer ... and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2024 according to ... positive relationships  Utilize information tools, training and experience to provide high level of customer ... more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024
  • Livensa Living
  • Madrid
  • June 21
service. ... service. ... service experience. ... the customer centre-stage and strive for customer retention and recommendation. ... Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put
  • Valmont Industries, Inc.
  • Madrid
  • June 27
Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier ... Quick problem-solving abilities Excellent customer service and client relations skills. ... The coordinator will be a partner with planning, pricing, order management, customer service, and third-party ... Resolve issues respective to meeting client requirements, data input, and general customer service inquiries ... service providers.
  • Global Switch
  • Madrid
  • June 27
Develop and implement customer service policies and procedures to consistently improve service standards ... Proficiency in using customer service software and CRM systems. ... Strong understanding of customer service metrics, KPIs, and SLAs. ... Analyse customer service performance metrics and use insights to improve processes and customer experiences ... About You: You are an enthusiastic leader with experience in managing a customer service team.
  • Sandoz
  • Madrid
  • June 13
monitoring & metrics for service planning. ... a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 ... Assess changes or projects that might have impact on the technology or platform(s) in scope, implement service ... commercial negotiations (RFXs). o Manage and monitor SW licenses required o Monitor delivery of solutions/service
  • Meril
  • Madrid
  • June 27
service to healthcare professionals and institutions using our cardiovascular medical devices. ... Key Responsibilities Customer Support Provide first-line customer support to hospitals, clinics, and ... inquiries via phone and via email Maintain accurate customer records and interaction logs Collate ... is a junior role to provide essential support to our sales operations while delivering exceptional customer ... professionals Daily interaction with the Cardio team to ensure coordination of team activities Handle customer
  • Genea Biomedx
  • Madrid
  • July 2
to ensure customer satisfaction. ... include logging and tracking service calls, troubleshooting issues remotely. ... A Field Service Engineer (FSE) is responsible for providing on-site technical support, maintenance, and ... Documentation and Reporting: Keeping detailed records of service visits, maintenance activities, and ... This involves understanding their needs, answering their questions, and providing exceptional service
  • IZERTIS
  • Madrid
  • June 27
Service front-end application for a prestigious client in the luxury sector. ... Foster a customer-centric approach, cultivating trust and transparency with stakeholders. ... a PEGA Systems Architect (SA/SSA) to support the design, development, and lifecycle management of a Customer
  • Nido Living
  • Madrid
  • June 11
LogoEnsure that the customer service level of the reception team remains high, and the agreed service level ... service standards. ... Deliver on customer satisfaction targets. ? ... stakeholders working within the building and is expected to uphold and demonstrate Nidos high brand and customer ... Provide a personalize service by keeping updated on local events, festivals, and new attractions to provide
  • ING España & Portugal
  • Madrid
  • June 17
environment: We are looking for a talented and enthusiastic Software Backend Engineer to join our Internal customer ... Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... Desirable MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery. ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... responsibility is to serve our internal customers by keeping our digital applications ready to provide the best service
  • Zuma Restaurants
  • Madrid
  • June 7
, maximizing sales, and delivering top-tier customer satisfaction. ... restaurant A natural team player who is at home working in sync with a large team Naturally friendly, customer-oriented ... Sommelier at Zuma, you’ll pair exceptional wines and sakes with unforgettable moments, ensuring smooth service ... Key Responsibilities: Collaborate with the front-of-house team to deliver seamless and efficient wine service ... stock levels and oversee ordering procedures with accuracy and care Monitor and maintain wine and sake service
  • Embat
  • Madrid
  • July 3
Our mission is to create a SaaS product that uses advanced technology and delivers excellent customer ... In February 2024, we completed our third funding round of €15 million, led by the renowned international
  • frog
  • Madrid
  • June 7
delivery, for front and back-office processes (e.g., customer journeys, service blueprints, ecosystem ... value propositions for service users and service providers Orchestrate service test sessions using prototyping ... As a Service Designer II, you will sometimes be the only service design specialist on a program. ... components and to convey value propositions Advocate service providers as much as service users On ... a typical project you will: Map existing service ecosystems and service delivery processes Plan, conduct
  • Wasmer
  • Madrid
  • June 18
his talks: React.js Conf 2016, Django Con 2016, GraphQL Summit 2018, Compiling Python to Native Wasm 2024 ... What you'll do: Maintain, architect, and build backend APIs for our Cloud service (Wasmer Edge) Coordinate
  • Top of Minds
  • Madrid
  • June 10
in 2024. ... Since then, its customer base has grown rapidly, rising from one million in 2020 to over four million ... Creating competitive insurance products that balance risk, customer needs, and profitability will be ... developing antifraud measures, and optimizing underwriting processes to balance profitability with customer ... improve underwriting performance and drive antifraud solutions that protect the business and enhance the customer
  • High Flyers
  • Madrid
  • June 27
Following a €16M funding round in 2024, the company is expanding across Europe and has already started
  • Kapsch Group
  • Community of Madrid
  • June 21
Adapting standardized Kapsch operational processes and procedures to the respective customer needs while ... Overseeing the planning, coordination, and management of service transition processes, ensuring that ... KPIs), and ensuring the seamless transfer of services into the operational environment, maintaining service
  • Blue Lynx
  • Madrid
  • June 21
service agreement contracts Use the company's tool to proactively monitor customer equipment Make ... of service jobs Ensure that safety and quality standards are met Create quotes and work orders on customer ... service skills that demonstrate a commitment to customer satisfaction and loyalty Available and willing ... service jobs as well as spare parts and accessories orders Work with the Quality Manager on warranty ... and troubleshooting support on industrial machinery and automated/engineered systems at company service
  • PERCASSI
  • Madrid
  • June 21
The brand delivery manager supports growth in sales and service and ensures maximum productivity, profitability ... service, associate engagement and shrink Builds a high performance team: • Attracts, recruits and hires ... relations issues • Drives customer loyalty through current brand strategies, including credit and customer ... sales and profit growth: • Fosters a customer-centric culture, where the full energy and activity of ... experience • Analyzes customer experience reports and insights and mobilizes the team accordingly •
  • italki
  • Madrid
  • June 21
Provide constructive feedback and coaching/training to customer service representatives. ... Review and assess customer service interactions to ensure adherence to quality standards. ... of performance, customer empathy, and results-oriented thinking to join our customer success team. ... Provide appropriate solutions and alternatives within the agreed service level and follow up to ensure ... Identify trends and areas for improvement in service delivery and collaborate with management to develop
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