9347 customer service English-speaking jobs in Community of Madrid

to optimize performance and meet customer coverage expectations. ... Someone who has a solid operations background combined with customer support experience. ... The position is accountable for operational performance service-level agreements (SLAs) and serving as ... Essential Responsibilities Build and manage relationships with our Italian Customers to ensure service ... Analyze vehicle movement trends, analytical insights and customer feedback to adjust and manage schedules

Responding to written correspondence in line with the Customer Service Department’s service levels and ... This is a great opportunity to be part of a busy Customer Service team at Europe’s number one airline ... Providing regular support to our Customer Service team on EU261 and other consumer matters, keep records ... Requirements Previous experience in a similar Customer Service/Claims Handler role would be an advantage ... enthusiastic EU261 Claims Administrator, in addition to supporting the management this person will have a Customer

The Digital Customer Experience department aim to accelerate Schneider Electric’s mission of driving ... To drive this transformation successfully, Digital Customer experience team lead transversally from the ... SEGreatPeople Departament and Project description: Schneider Electric is obsessed about improving the customer ... months with the possibility of extension or contracting *We seek out and reward people for putting the customer

Service, Customer Insights and Field Service. ... Competencies: Essential: Must have experience in end-to-end implementation of Dynamics 365 CE modules – Sales, Customer ... systems through various technologies like Azure integration services (Azure functions, Logic Apps, Azure Service

Customer Relations: Ensure customer relations (agreements, service) according to Brand standards. ... Service orientation - Ability to detect customer needs. #J-18808-Ljbffr ... Continuously improve sales techniques, expand brand and product knowledge, and refine customer service ... Manage customer complaints together with the ABM. ... Increase the customer database by providing all relevant information.

The Customer Success Architect (CSA) role is a strategic advisor within our Privacy / GRC / Compliance ... Deliver thought leadership through presentations, webinars, and learning events to highlight customer ... Refine and improve internal processes and methodologies based on strategic customer feedback and evolving ... in a field of study related to role or equivalent in relevant experience Demonstrated expertise in customer-facing

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... Measure and Learn; Build a solid understanding of all Onclusive products and processes; Respond to customer

Customer Success Manager At Trivium, we help brands scale and grow on Amazon through data-driven strategies ... Ability to Identify Growth Opportunities – Comfortable with upselling and service expansion. ... Leadership & Internal Strategy Report on client retention, revenue impact, and service performance

Responsibilities Managing a growing team of Customer Success Managers in your region; recruiting, hiring ... Organize and analyze customer and product data to identify and implement improvements to increase revenue ... Proactively surface opportunities to improve the team’s operational efficiency and the customer experience ... Own, Optimize & Impact the revenue stream by driving change and maximizing the effectiveness of the Customer ... fast-paced, challenging environment You have a track record of managing your team to meet or exceed customer

Handle escalated client issues, monitor KPIs, and improve service quality. ... sector, especially in the field of forex, cryptocurrencies and blockchain, is in search of Head of Customer ... Requirements: 4+ years of experience in customer support, preferably in financial services (B2C).

Minimum 2 years of experience in customer service (required). ... service. ... Service Outsourcing and Remote Working worldwide. ... and service complaints, adverse events, and general concerns. ... Collaborate with cross-functional teams and clinics to ensure seamless service.

Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... , playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.

Crear una alerta de empleo para esta búsqueda ABOUT THE ROLE AND THE TEAM : The Knot Worldwide is seeking a dynamic and experienced professional to join our team as the Director of Sales for our French Market. In this role, you will be responsible for overseeing a team of Sales Leaders, selling into small and medium-sized local businesses within the wedding industry across the country.

Coordinate closely with sales and service resources to align solution design with customers’ business ... Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... communications with prospects and customers showcasing the product, providing technical details, resolving service-related ... Customer-oriented person. You're our customers' advocate. ... Willingness to travel occasionally for customer visits, trade shows, and other events.

Be responsible for onboarding, customer advocacy, expansion, retention and renewal. ... Have worked in a customer-facing position in a digital SaaS environment or similar. ... By handling the full lifecycle, you have the final say when it comes to your customer. ... As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. ... The Role: The Customer Success philosophy is core to Marfeel’s value and is transversally present in

Allianz Technology is the international shared service company of the Allianz Group and has its registered ... About Allianz Technology : Allianz Technology is the global IT service provider for Allianz and delivers

What you’ll need: 2+ years of experience in Account Management, Customer Support/Customer Success related ... Proactively manage any account or service issues relating to RemoFirst services, providing action plans ... As a Customer Success Manager , you will be responsible for advising and proactively guiding customers

Risk: Identify and flag risks that will lead to customer churn. ... Coordinate with internal stakeholders to ensure timely response and completion of customer requests. ... In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while ... Drive adoption of platform features that will lead to a better customer experience and better retention ... Product: Be the voice of the customer by collecting product and operational feedback and sharing it with

We're a well funded startup that already has a large enterprise customer base. ... What you will bring with you You will report to the Director of Customer Reliability. 5+ years of experience

Your main duties will include responding to customer complaints and questions, making sure orders are ... processed on time, creating new customer demand, setting up pricing of products, completing files with