13414 customer service English-speaking jobs in Catalonia

Customer-oriented with a continuous improvement mindset. ... Collaborate in enterprise service management (ESM) initiatives and support other service management process ... Monitor, analyze, and report on service management process performance, driving continuous improvement

We are the market leader in IP Telephony and Unified Communications as a Service ( UCaaS ) in Europe. ... You must have a high internal and external customer orientation , with good communication and teamwork

A proactive and structured working style with a strong customer service mindset. ... You’ll also play a key role in managing service providers, planning infrastructure projects, and supporting

Focus on service excellence ... optimize services to meet the changing needs of our Group & customers, agents and employees, enhancing service ... management of your own agenda and the team: Follow-up meetings; allocation of hours and creation of service

Your expertise in aviation, airport operations, and customer service will shape the future of passenger ... Collaborate closely with airport teams, flight operations, customer service, and external partners to ... Proven ability to optimize customer service strategies, balance operational and financial goals, and ... Optimize processes to reduce disruptions and elevate service quality at airports and onboard. ... Ensure full compliance with airline service standards, regulatory requirements, and operational best

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

Are you passionate about customer experience and ready to drive digital transformation within the CX ... Step into a key role as an Application Manager, driving the evolution of our CRM and broader Customer ... Collaborate with internal and external partners to ensure data consistency and service quality. ... Provide second-level support and act as liaison between internal users and external service providers

feedback data from multiple feedback sources and customer touchpoints. ... Software Engineer to build a scalable platform for helping product teams make sense of unstructured customer ... the super powers to go beyond tracking explicit user actions to gleaning insights from unstructured customer ... enabling companies create more value for their customers and end users through a deeper understanding of customer

requirements enabling the delivery of a product or service to an agreed level of quality. ... When applicable, QA Customer Liaison facilitating effective communication and understanding of QA processes ... documents subject to QA approval ensuring the establishment and adherence to the appropriate QMS and customer ... Promote continuous improvement initiatives to enhance product quality, operational efficiency, and customer ... Ensure that SW Development teams (Squads) are informed with the perspective of the QA processes and/or customer

Here’s what you need to succeed: * Minimum 5 years experience in a customer service environment/role ... Service and interpersonal skills * Strong knowledge on booking management systems (e.g. ... journeys, creating delighters for our Prime customers, and liaising with Prime Teams to ensure the best service ... identify and improve the most burning customer issues within the customer journeys assigned to you and ... rate, CSAT & FCR for the customer journey.

Collaborate with the product team to share customer feedback, deploy new use cases and enrich customer ... , under the Head of Customer Success, Adei. ... Contribute to CSM team structure and customer outreach 1. ... In this context, we are recruiting our next Customer Success Manager. ... In the middle of a scale-up phase, Mytraffic’s Customer Success team is structuring and growing as part

Collaborate with external service design partners. ... Design End User Service Model, interaction, and visual design. ... and touchpoints of the customer experience. ... in order to optimize the customer experience and maximize value. ... Build holistic end-to-end understanding of customer touchpoints.

Skills : Service-oriented mindset, familiarity with customer service principles. 2. ... Customer Focus : A deep commitment to enhancing customer satisfaction and service quality. 6. ... , customer service … end to end services) are delivered efficiently and meet service level agreements ... Experience : Extensive experience in banking operations, particularly in customer service roles, with ... Performance Analytics Role : Establish and monitor KPIs related to service efficiency, customer satisfaction

Skills : Service-oriented mindset, familiarity with customer service principles. ... Customer Focus : A deep commitment to enhancing customer satisfaction and service quality. ... (e.g., account management, loan processing, customer service … end to end services) are delivered efficiently ... Performance Analytics Role : Establish and monitor KPIs related to service efficiency, customer satisfaction ... Customer Experience Enhancement Role : Develop initiatives to improve the overall customer experience

Skills : Service-oriented mindset, familiarity with customer service principles. ... Customer Focus : A deep commitment to enhancing customer satisfaction and service quality. ... (e.g., account management, loan processing, customer service ... end to end services) are delivered ... Performance Analytics Role : Establish and monitor KPIs related to service efficiency, customer satisfaction ... Customer Experience Enhancement Role : Develop initiatives to improve the overall customer experience

processing, customer service … end to end services) are delivered efficiently and meet service level ... agreements (SLAs). o Skills : Service-oriented mindset, familiarity with customer service principles. ... Focus : A deep commitment to enhancing customer satisfaction and service quality. * Analytical Mindset ... , addressing feedback and identifying pain points in service delivery. o Skills : Customer-centric approach ... Performance Analytics o Role : Establish and monitor KPIs related to service efficiency, customer satisfaction

Skills : Service-oriented mindset, familiarity with customer service principles. ... Customer Focus : A deep commitment to enhancing customer satisfaction and service quality. ... services (e.g., account management, loan processing, customer service … end to end services) are delivered ... Performance Analytics Role : Establish and monitor KPIs related to service efficiency, customer satisfaction ... Role : Oversee the use of banking technology and tools to enhance service efficiency and customer interactions