13449 customer service English-speaking jobs in Catalonia

ResponsibilitiesStrategic Leadership: Align customer experience strategy with company goals. ... Handle recruitment and training.Customer Support Management: Supervise customer support, ensuring quick ... into broader business strategies.Customer Experience Optimization: Design initiatives to improve the customer ... experience, customer success, or related field, with 2+ years in leadership roles.Strong leadership, ... satisfaction, and boost retention and NPS.Data-Driven Insights: Oversee the collection and analysis of customer

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... As our Customer Success Manager, you will:- Be in constant interaction with our Enterprise and Mid-Market ... clients to provide the best customer experience and maintain our current churn rate.- Help us strategically

and implementation of customer experience metrics.Analyze customer data (e.g., customer feedback, NPS ... Experience Officer, playing a key role in shaping the overall customer experience strategy. ... and prioritize key customer experience initiatives.Conduct market research and competitive analysis ... You will lead a team of analysts driving data-driven decision making across all customer touchpoints.Key ... experience across all touchpoints.Champion the adoption of AI and machine learning within the customer

ResponsibilitiesStrategic Leadership: Align customer experience strategy with company goals. ... Handle recruitment and training.Customer Support Management: Supervise customer support, ensuring quick ... into broader business strategies.Customer Experience Optimization: Design initiatives to improve the customer ... experience, customer success, or related field, with 2+ years in leadership roles.Strong leadership, ... satisfaction, and boost retention and NPS.Data-Driven Insights: Oversee the collection and analysis of customer

for customer service excellence. ... , with the skills to deliver exceptional customer service. ... Design the in-flight experience by collaborating with cabin crew and service providers to meet customer ... Design the ground experience by partnering with the ground team, commercial teams, and service providers ... Understanding of service level agreements (SLAs), training program development, and governance processes

Experience in customer service and/or as a sales assistant. #J-18808-Ljbffr ... Service, etc. ... service department or division within the Healthcare sector is a plus. ... Min Knowledge & Experience Required for the Position: Minimum of 4-5 years of work experience in a customer ... Internal Networking / Key Relationships: With other internal departments such as Finance, Logistics, Customer

Strives to improve service performance. Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service : Provides services that are above and beyond for customer satisfaction ... Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance ... Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations

Providing Exceptional Customer Service 1. ... Provides excellent customer service consistent with the daily service basics of the company. 5. ... Supports the company’s service and relationship strategy, driving customer loyalty by delivering service ... Executes and supports the company’s customer service standards. 4. ... Gains understanding of the location’s primary target customer and service expectations; serves the customer

Strong customer orientation (previous customer service experience is advantageous). ... Provide customers with product and service information. ... Identify customer needs. Manage and resolve customer complaints. ... Follow up customer calls where necessary. ... Willing to go above and beyond to exceed customer expectations. Strong time management.

, service, marketing and product teams to integrate customer feedback into new solutions and continuously ... role: Implementation- /Onboarding Management, Customer Relationship-/Service Management, Project Management ... sure that they are successfully onboarded. * You are responsible for maintaining the service level agreement ... and proactively advise the customer on technical matters. * You are responsible for long-term customer ... YOUR IMPACT In our Customer Success Team, we aim to provide our customers with the best possible customer

Collaborate closely with airport teams, flight operations, customer service, IT and external partners ... Proven ability to optimize customer service strategies, balance operational and financial goals, and ... With a strong focus on collaboration across airport teams, flight operations, customer service, and external ... deliver exceptional service while minimizing disruptions and maximizing efficiency. ... Optimize processes to reduce disruptions and elevate service quality at airports and onboard.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Customer Focus: Outstanding customer service skills with a professional demeanor. ... You will also collaborate with various teams to enhance service quality and customer experience. ... Job Summary We are seeking a skilled and customer-oriented Field Service Engineer to provide both onsite ... and remote service and support for our customers. ... Develop and update service instruction documentation.

Lead service improvement initiatives to enhance customer experience. ... , Customer Success, or similar roles (preferably within cybersecurity). ... Your role will be crucial in maintaining high customer satisfaction throughout the entire lifecycle of ... As a key member of our Customer Success team, you will be responsible for ensuring the successful delivery ... Strong ability in managing coordinated delivery of service.