6030 customer service English-speaking jobs in Catalonia

Execute customer growth and retention strategies to drive pipeline and revenue expansion. ... Analyze customer usage, market trends, and evolving business needs to proactively recommend solutions ... Build deep customer relationships by demonstrating expertise, professionalism, and a commitment to their ... Engage cross-functional resources—including Customer Success, Professional Services, and Product teams—to ... with existing customers in the UK/I Commercial market segment, Boomi's high-volume, high-velocity customer

Design and document Sentinel architectures to meet the customer needs. ... Assist customer with Sentinel sizing, architectures, and client technical meetings. ... Understand customer requirements and recommend best practices related to Sentinel solutions. ... Developing new Sentinel use cases, rules, correlations, dashboards to meet the customer needs. ... offers a versatile mix of responsibilities, blending technical proficiency with team management and customer

Assist with customer complaints and warranty issues to ensure customer satisfaction. ... ROLE & PURPOSE OF THE POSITION: To provide efficient and courteous customer care when required by existing ... Assist with the prompt resolution of customer queries and credit notes to aid the cash collection process ... Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer

Extensive use of cutting-edge Digital technologies to ensure compelling customer interactions. ... Business Planning – Develop and deliver comprehensive business plan to address customer and prospects ... Key Responsibilities and Tasks: Account and Customer Relationship Management, Sales and Software License ... Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment ... Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology

applications and support the business with initiatives that enhance the digital customer experience. ... Good understanding of AEM architecture Agile/Scrum methodologies are highly applicable Quality and customer ... Group Web Development Specialist Domain Expert will participate in CMS implementations relating to customer-facing ... and support sales flows related to e-commerce end-to-end (front-end application to ERP) Support of customer-facing ... Development Specialist AEM Your Mission The core mission is the successful implementation and support of customer-facing

Deliver service reports and improve service quality. ... Manage service performance and improve CRM functionalities. ... Ensure service level agreements are in place and fulfilled. ... Facilitate end-to-end business operational and service delivery processes.

Make outbound contacts with end customer contacts to ensure timely payment of invoices. ... The role covers all aspects of collections activity including cash collection, account management, customer ... be strong need for relationship building with customers, in-country teams and in-house billing and customer ... Responsibilities : Responsible for the analysis, reconciliation, and collection of a large portfolio of Customer

the development team, participate in daily scrum meetings, answer developers' questions as the customer ... Specific Accountabilities: Understand, Identify and Define Customer Needs: Transform the high-level vision ... detailed requirements, working closely with a range of stakeholders for the product, including non-customer ... the support of the Agile team, lead the definition and prioritization of the User stories, based on customer

or customer representative to understand and document the owner's project requirements. ... requirements, and ensure the customer's best interests are protected during the project. ... The CSE will identify the project requirements, provide design solutions to meet the customer and site ... Key Responsibilities: Tender Phase: Participates in the programming of the project with the customer

Audience Segmentation and Personalization: Define customer segmentation strategies and leverage data ... This position will focus on building, implementing and optimising campaign strategies and customer journeys ... the CRM funnel, and design CRM marketing strategies that align with business objectives, focusing on customer ... Care, Sales, Booking, etc.) will be essential to ensure that campaigns are effectively executed, and customer

Audience Segmentation and Personalization: Define customer segmentation strategies and leverage data ... This position will focus on building, implementing and optimising campaign strategies and customer journeys ... the CRM funnel, and design CRM marketing strategies that align with business objectives, focusing on customer ... Care, Sales, Booking, etc.) will be essential to ensure that campaigns are effectively executed, and customer

to understand market trends and customer needs, develop clear value propositions for different customer ... In this role, you’ll work closely with Product, Marketing, Sales, Quality, and Customer Success teams ... Go-to-Market Strategy: Develop a well-defined value proposition (in collaboration with leadership) for primary customer

Embraces customer feedback to understand the customer journey with moments that matter and drives continuous ... People Partners support all divisional customer groups in the country enabling the delivery of lifecycle ... Implement enhancements and modifications as necessary to meet both the business and customer needs.

You like challenges & are focused on customer satisfaction. ... 's RFQs (specification, 3D files, 2D files,...), Contacting the customer, if necessary, to fully ... Managing and monitoring customer orders in line with company procedures, Supporting the sales department ... Europe, your main missions will be: Managing all types of client requests, Technical assessment of the customer

Customer Sentiment & Retention Insights: Capture and analyze customer sentiment through multiple data ... , with the ability to translate business goals into operational strategies that empower customer-facing ... transformative impact of our solutions, unlocking their employees' potential and driving better customer ... Strong Business Acumen & Growth Focus: Strategic understanding of B2B sales cycles and customer dynamics ... Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and

problems Great communication skills (both spoken and written), within the team and in customer meetings ... POCs including developing or extending existing tools when necessary and appropriate for customer success ... domain, ask the right questions, and bring new software tools and technologies to the table to solve customer ... how AI supported toolchains can improve application development Position Expectations Contribute to customer ... the reputation as a trusted advisor with our field teams and customers Contribute to the success of customer

Familiarity with A/B testing, customer segmentation, and lifecycle optimization methodologies. ... Challenge We’re looking for an experienced and strategic Senior CRM Manager to take the lead on our customer ... teams to align CRM initiatives with business objectives and integrate them with product updates and customer ... Identify opportunities for campaign and process improvements through A/B testing, segmentation, and customer ... Manager, you’ll play a key role in creating personalized and impactful messaging at every stage of the customer

Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... meet you.ResponsibilitiesOversee the product lifecycle, ensuring alignment with strategic goals and customer

service team) in order to gain first-hand knowledge of consumer and market feedback to develop valuable ... their inclusion in the product backlogEngage extensively with customers (either directly or through the customer

This role serves as the primary liaison between Customer Service, Product Management, Sales, Production