6386 customer service 2024 English-speaking jobs in Valencia

Analyze customer service inquiries related to e-commerce logistics (e.g., stock shortages, quality incidents ... delayed returns Identify trends and propose data-driven strategies to improve logistics efficiency and customer ... Collaboration & Process Improvement Lead cross-functional initiatives with internal teams (Operations, IT, Customer ... Service) to drive transport and logistics improvements. ... Proactively analyze courier performance, recommending changes or adjustments to enhance service levels

Level Agreements (SLAs) for timely and high-quality service delivery.Leverage IT Service Management ... delivery and drive customer satisfaction.Seniority levelMid-Senior levelEmployment typeFull-timeJob ... level.Over six years of experience in a consulting environment or within the IT department of a SAP customer ... DescriptionActively participate in all project phases—preparation, conception, realization, and Go-Live—of customer ... ensure on-time delivery of high-quality outcomes.Deliver innovative solutions and strategies to address customer

Level Agreements (SLAs) for timely and high-quality service delivery.Leverage IT Service Management ... delivery and drive customer satisfaction.Seniority levelMid-Senior levelEmployment typeFull-timeJob ... level.Over six years of experience in a consulting environment or within the IT department of a SAP customer ... DescriptionActively participate in all project phases—preparation, conception, realization, and Go-Live—of customer ... ensure on-time delivery of high-quality outcomes.Deliver innovative solutions and strategies to address customer

Monitor and support service activities and customer concerns to include, timeliness, accuracy, and quality ... alternate service providers. ... Work independently and proactively to resolve customer issues. ... Support problem resolution and customer concern at account as needed. ... Assist with the resolution of service or billing issues, questions or credits.

This is a global team supporting all service lines. ... Global Customer Success Shared Services – Data and Reporting Manager (remote) Customer Success Shared ... Services is the engine behind the account teams – preserving customer facing time by handling the specialized ... quality: ensuring consistency in process, data, and systems so that Sellers can confidently serve the customer ... Support Customer Partner Reviews (APRs/QPRs) by supplying data and completing finished PowerPoint slides

Handling enquiries, complaints and other aspects of customer service as required. ... The CCA Logistics will join a dynamic Logistics & Customer Service team of more than 25 individuals. ... Commitment to customer service (both internal and external) Strong ability to multi-task with results-oriented ... What does Customer Care Associate mean at Prinova? ... 2 x Logistics Coordinator (Customer Care Associate) Who We Are Prinova is a leading global supplier of

based on market landscape and customer point of view. ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... Product and service management to develop, launch and maintain an attractive and compliant value proposition ... Being the “Business Guardian” of your product / service working with Risk, Compliance, and Legal stakeholders ... At ING we are looking for a Customer Experience Expert Your role and work environment : We are looking

impact beyond business for a brighter tomorrow Achieved 6 awards at the Inspiring Workplace Awards in 2024 ... put people and relationships before products and services, and deliver a streamlined, client-focused service

After securing a series-B funding in September 2024, Qualifyze is now focused on expanding to the US ... supplier sales team, quality, operations, and marketing teams to ensure customers are delighted with our service

service. ... process, investing, product, and customer context. ... The group’s product management, product development, and service teams collaborate with our Client Service ... This position will be based in our London office, reporting to the Customer Support Manager for EMEA. ... They are support generalists with a practical level of knowledge across a range of products and customer

Main tasks Ensure customer satisfaction and quality of service to achieve a customer NPS of at least ... By living our values, we are better placed to offer consistently outstanding customer service. ... They will oversee the delivery of quality service and customer satisfaction, aiming to achieve and maintain ... quality and customer retention. ... They will manage customer interactions, prioritise customer needs, and implement a quality strategy in

SSO) and Consent products, showcasing an awareness of their critical role in enhancing and securing customer ... Registration and My Account Creation, Login using username / email & password (for existing customers), Self-Service

, under the Head of Customer Success, Adei. ... In this context, we are recruiting our next Customer Success Manager. ... In the middle of a scale-up phase, Mytraffic’s Customer Success team is structuring and growing as part ... About our team : You will work in a team of 15 Customer Success Managers and report to a Lead CSM, Ismail ... feedback, deploy new use cases and enrich customer experience, Conduct monthly meetings with clients

Customer Success Manager, Mid Market (US Markets)Customer Success location_on SpainHi there! ... on customer needs and feedback.Customer Relationship Management: Stay ahead of customer needs by proactively ... This is our Customer Success Manager Mid Market (US Markets) role for those who can find a common language ... Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based ... Create in-depth account plans which show a clear roadmap to how the customer will achieve their goals.Customer

motivations and use that understanding to improve their service campaign over campaign and quarter over ... and to inspire each other to even greater success.Do More & Do Good: We go above and beyond in the service ... decisions.We are looking for a fluent Japanese speaker to play a key role on Anteriad’s International Customer ... The team member will work closely with Anteriad customers, Customer Success Managers, Sales Directors ... and external customers on Anteriad’s line of products and provide top quality post-sale support on customer

These systems enable the analysis of service performance from the customer's perspective, providing ... key insights to enhance service quality and optimize the user experience. ... Network Customer Experience Analytics EngineerAggregate function: TechnologyBusiness Area: VT Netw. ... In this role, you will be responsible for designing, implementing, and managing Customer Experience Management ... multiple markets, coordinating with various stakeholders and ensuring the efficient delivery of innovative customer

You will leverage your expertise in customer success, project management, and industry best practices ... Your primary responsibility will be to ensure on-point onboarding, customer satisfaction, drive adoption ... to deliver exceptional results and drive customer value.What You Will DoTrusted Advisor : Serve as the ... You excel at asking good questions to gain an in-depth understanding of the customer's needs and ... retention.Customer Advocacy : Act as a customer advocate within WorkFlex, providing insights to product

An open-minded person with a high level of communication skills.Care about customer needs and always ... try to make their experience unique and satisfactory.Knowledge in CRM tools.Experienced in a customer

service and adapt quickly to new challenges in a fast-paced environment.Ability to work in a collaborative ... And, of course, to be themselves.The Technical Support Customer Advocate is responsible for providing ... , troubleshooting, organizational, and problem-solving skills.Proven ability to provide exceptional customer ... software knowledge, such as, VMWare ESX server.Experience with Salesforce, RemedyForce or other CRM (Customer ... responsibility is a must.Responsibilities :Interact daily with customers to identify, document and resolve customer

With a rapidly expanding customer base across Europe and the U.S, we’re building out our Customer Success ... team and seeking 1-2 experienced CSMs to join us.What You'll DoYou will drive customer success by