264 customer service 2024 English-speaking jobs in Madrid

Customer Service & Management Establish and maintain an efficient customer service system to ensure customer ... Regularly collect customer feedback and drive continuous improvement in service quality. ... Oversee the customer complaint handling process to ensure timely and effective resolution of customer ... efficient operation of the service network. ... Integrate innovative mobile and digital solutions into the customer experience.

service, and treating every person with kindness As industry leaders in innovating global airport hospitality ... you do · Listen, move fast and think innovatively · Speak up, have ideas and share them · Believe in customer ... additional language is an advantage) • Able to work independently and under pressure • Ability to manage customer

communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities Contact with the dedicated customer for instructions / reminder Processing of agent ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer

Previous experience in customer service is a plus, especially in roles involving issue resolution to ... service and we seek excellence. ... ensure customer satisfaction, including handling both inbound and outbound calls. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer

customer service teams to ensure timely and effective resolution of customer issues related to washing ... : Prepare regular reports on aftersales performance, including customer satisfaction metrics, service ... Set KPIs for the aftersales department and ensure targets are met. 3.Customer Service Management:Oversee ... Handle escalated customer complaints and ensure a satisfactory resolution. 4.Service Network Management ... Conduct regular audits of service centers to maintain high service standards. 5.Reporting and Analysis

Our client, a global leading IT company, is recruiting for a Distribution Market Service Engineer to ... Location: Madrid Contact: Tamara Rajic | +49(0)8923889874 Job Descriptions: We are seeking a Service ... Position Title: Distribution Market Service Engineer Position Type Contract or Employee Start Date: ASAP

Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Lead is responsible for managing client interactions throughout their Customer Journey Map

Location: Madrid, Spain (Hybrid - 3 Days WFO) Duration: Long term contract • Drive data stewardship/customer-facing ... focus groups or other feedback mechanisms, where applicable • Lead data quality and compliance for HCP customer-facing ... delivery and inputs into overall goals • Exercise independent judgment to improve service delivery through ... Drive transformation: standardization, optimization, and automation towards higher efficiency, better service ... colleagues and contractors are Pfizer compliant - Develop core KPIs, quality frameworks, and monitor/track service

Ensure that the customer service level of the residence team remains high and the agreed service level ... If you're a team player, committed to great customer service and highly organised, please get in ... You'll work closely with the General Manager to provide a consistent service for the residence. ... Our student residence, Nido Principe Pio are looking for a full time, friendly and customer-focused Night ... promptly instigate corrective plans Manage any university partnership contracts and ensure compliance with service

Leads by example in displaying exceptional customer service by being readily available to always assist ... role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer ... discretion, patience, tact and diplomacy. · Knowledge of principles and processes for providing exemplary customer ... and personal service including needs assessment, problem resolution and achievement of quality service ... service in accordance with Guest Services Vision and Mission Statement.

Our mission is to deliver quality, service, and reliability so that our partners can showcase their brands ... , and conversion rates Think "Service to customers" Key Performance Indicators (KPIs) 1. ... gain a competitive edge Collaborate with internal teams to ensure a smooth onboarding process and high service ... Customer Retention and Satisfaction: Maintain a high level of customer satisfaction, measured through ... Achieve a target for customer retention 6.

Position Mission The Service Account Engineer and Field Operation Coordinator is responsible for maintaining ... Ability to organize and coordinate team members (technicians and operator) to execute the service. ... centric approach aimed to customer satisfaction but also to company's profit Customer Technical ... Interface during project duration On Field Customer interface and company interface during project ... General Management Activities, continuous interaction with customer and company's employees involved

Job Description As a Salesforce Business Analyst, you will be part of our Customer Experience Program ... across various countries on high-visibility projects within Salesforce ecosystem including: Sales, Customer ... business units, bridge IT and business stakeholders, and contribute to the digital transformation of our customer ... across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service ... Service and potentially revenue and marketing clouds as well as some others applications part of our

Customer satisfaction and commitment to superior quality of service are our top business priorities, ... financial measures defined for the customer engagement Oversee and maintain the leave plan roster ... and policies are maintained, reviewed regularly, and improved as needed Ensure optimal levels of customer ... negotiation, and decision-making skills Proven track record of delivering efficient services that exceed customer ... reviews, and quarterly SLA and service improvement reviews Analyse service trends, forecast needs,

Information from the customer service/logistics department on critical cases of expiry and active participation ... Participation in the After-Sales Process (Service and Spare Parts) in the assigned territory: Promotion ... assigned territory: commitment to achieving the annual sales targets set by your manager; analysis of customer ... accounts) in the assigned territory, proposing them to the Area Manager; identifying key roles within the customer

Act a customer focal point w.r.t. spares quality (ADS, OCCAR and Nations). ... Manage day-to-day issues within EPI organisation together with EPI Design, EPI Programme, EPI Service ... Support and follow up of customer quality issues in coordination with the Quality Assurance Representative ... Good communication, presentation and negotiation skills Very flexible regarding working and service times ... restaurants, open green spaces, bank, post-office, gym, private parking and public transport and shuttle service

#39;s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service ... The Concierge provides a personalized guest service experience, where the anticipation of guests' ... restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service

Service Providers: working with them to be sure that a high standard of quality service is provide, enabling ... and implement service improvement plans. ... Post-Sale Service for truck and fleet tires (nice to have). ... provided by Goodyear's Service Providers for Goodyear contracted fleets. ... Establishing guidelines and service policies to achieve the best mileage performance.

Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective

shaping, delivering, and optimizing the organization's CRM environment to transform the patient and customer ... Experience working in the healthcare, fertility, or life sciences sector with knowledge of patient/customer ... Stay abreast of Salesforce platform developments (e.g., Sales Cloud, Service Cloud, Marketing Cloud, ... Hands-on Salesforce experience with Sales Cloud and Service Cloud (Marketing Cloud and Experience Cloud ... Main responsibilities: Strategic & Advisory Partner with Sales, Marketing, Service, and Operations leadership