283 customer service 2024 English-speaking jobs in Madrid

Providing a high-level of service and responsiveness to users.  Diagnose and resolve customer inquiries ... tasks:  Adhere to agreed SLAs  Working with users to troubleshoot and resolve issues in the various customer ... and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2024 according to ... positive relationships  Utilize information tools, training and experience to provide high level of customer ... more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2024

Handling inbound customer service calls. Managing claims received via email. ... Your mission will be to handle and manage claims while delivering the best possible customer service. ... Collecting and analyzing customer complaints. ... Managing customer feedback and responses on TrustPilot. Well, what will the requirements be? ... Strong customer orientation. Effective communication skills. Analytical and critical thinking.

Provide insights on customer service improvements, internal training needs, and best practices. ... and service quality. ... service aligned with Stefanini's values and Service Level Agreements (SLAs) and KPIs. ... Operational & Service Management: Support the Service Delivery Manager in maintaining high productivity ... You will oversee the productivity and quality of the team, while ensuring high standards of customer

You will have substantive experience using technology and process innovation in Customer Service and ... You will support commercialization efforts for the Customer Services topic working, in conjunction with ... The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and ... experienced consultants who help clients on specific cases related to typical contact center and customer ... through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer

S&EM is also #1 player in Green Corporate PPAs, with a global portfolio of 14GW (+4.3GW in 2024). ... In 2024, S&EM Iberia provided integrated Energy Management services (short to long term) for ENGIE’s

environment: We are looking for a talented and enthusiastic Software Backend Engineer to join our Internal customer ... Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... Desirable MSA Patterns: Circuit Breaker, Api Gateway, Service Discovery. ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... responsibility is to serve our internal customers by keeping our digital applications ready to provide the best service

data-driven experiences for every customer. ... Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent ... We are located in Alcobendas and we have a direct bus service, 100% free, with departures from Plaza ... promotions, marketing channels attribution, the funnel, and much more for the understanding of the customer

In June 2024, 64% of our students achieved A-A* at A level, with 98% of grades being A*-C. ... In the graduating class of 2024, Top-ranking UK universities welcoming this year’s graduates include

in 2024. ... Since then, its customer base has grown rapidly, rising from one million in 2020 to over four million ... Creating competitive insurance products that balance risk, customer needs, and profitability will be ... developing antifraud measures, and optimizing underwriting processes to balance profitability with customer ... improve underwriting performance and drive antifraud solutions that protect the business and enhance the customer

operate is valued at USD 36.99 billion in 2023, is expected to grow at an annual rate of 6.75% between 2024

Organize regular dealer visits to review all service levels (customer satisfaction, maintenance service ... Carry out mediation work between the dealer and the customer to achieve customer compliance and satisfaction ... Coordination with Customer Care Department and Goodwill authorization. ... according to the established service standards. ... , contributing to customer satisfaction and loyalty, established by the company standards.

and maintain strong relationships with clients across various industries Develop an understanding of customer ... alike A passion for learning quickly and adapting to new challenges A keen interest in understanding customer ... communication skills (Spanish and English proficiency preferred) A natural ability to understand and address customer

Familiarity with HubSpot for CRM to manage and track customer interactions efficiently. ... Location and Legalities We are seeking a Full-Time Customer Success Manager on-site in Madrid, Spain ... Skills and Qualifications Proven experience in Customer Success, SaaS, and high-tech enterprise sales ... Role Overview We are hiring a full-time, in-person Customer Success Manager to join our team at Ultralytics

About you: Valuable prior experience in a customer service environment, resolving issues to ensure their ... service and we seek excellence. ... Excellent communication skills and a strong customer-focused mindset. ... every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer

This role requires outstanding customer service and communication skills to support our Operations & ... quality service delivery. ... delivery and customer satisfaction; Manage vendor relationships and third-party suppliers to ensure ... with various teams to ensure project deadlines and milestones are met, and maintaining a high level of customer ... you have the required qualifications and experience, and are passionate about delivering exceptional customer

communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service ... Trouble shooting to proactively find suitable solutions in time and manner to the customer. ... Responsibilities: Contact the dedicated customer for instructions/reminder Processing of agent and early ... Scope Coordination and execution of customer orders in accordance with their requirements and/or procedures ... preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer

Public Service Redesign Expert Location: Europe (remote/on-site as needed) Duration: Up to 12 months ... Propose redesigned service models aligned with user needs and digital delivery requirements. ... At least 8 years’ experience in public sector reform, service design, or digital transformation. ... Short-term assignments / task-based consultancy About the Opportunity: We are creating a pool of Public Service

MUST HAVE Strong domain expertise with large scale Customer Care software like Salesforce Service Cloud ... Proven experience leading large scale Customer Care deployments globally Strong technical expertise in ... Data Platform), CRM (Customer Relationship Management), DAM (Digital Asset Management) and CMS (Content ... management, Identity and single-sign-on experience for our consumers (Pet Parents and Pet Owners), CDP (Customer

Working hours are flexible to meet Customer demands. ... JOB PURPOSE Responsible for the electrical installation, service, maintenance and programming of GPI ... The incumbent is a key member of the Technical Service team and partners with our converting and sales ... machinery in customer facilities, including PLCs, HMIs, servo motors, industrial PCs and other electrical ... technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer

the sales and marketing professionals to promote the TESY products, develop the business and ensure customer ... a similar ERP system would be an advantage; Driving license would be an advantage; Strong customer ... solve issues and complaints in the fastest manner and discuss common projects necessary for enhancing customer ... aftersales services; Oversee all aftersales services provided to customers and end users to ensure customer ... quality and end user satisfaction; Manage and motivate the aftersales service partners to achieve