345 customer service 2024 English-speaking jobs in Madrid

Back Office • CRM Data Management: Ensuring accuracy and integrity of customer records and service cases ... Your profile • Minimum of 2 years of experience in Customer Service, Technical Support, or Front Office ... Service Specialist to serve as the primary point of contact for our After-Sales Service Department. ... This role is crucial for ensuring an exceptional Customer Experience (CX) and efficiently managing all ... Internal Customer, NOT a Call Center duty. • Support to other departments: Perform the best of help to

Back Office • CRM Data Management: Ensuring accuracy and integrity of customer records and service cases ... Your profile • Minimum of 2 years of experience in Customer Service, Technical Support, or Front Office ... Service Specialist to serve as the primary point of contact for our After-Sales Service Department. ... This role is crucial for ensuring an exceptional Customer Experience (CX) and efficiently managing all ... Internal Customer, NOT a Call Center duty. • Support to other departments: Perform the best of help to

service. ... service. ... service experience. ... the customer centre-stage and strive for customer retention and recommendation. ... Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put

Qualifications: 5years+ managerial hotel experience in customer service in a hotel, or hospitality industry ... personal service including needs assessment, problem resolution and achievement of quality service standards ... Duties and Responsibilities: Knowledge of principles and processes for providing exemplary customer and

Purpose The role of the Cloud Platform Operations Service Expert consists of resolving customer service ... , and maintaining close communication with product teams and other stakeholders, always considering customer ... Service Request Fulfillment Record and categorize service requests in ticketing tools. ... Prioritize service requests. ... needs, company objectives, and defined service KPIs.

service . ... leading and coaching your team members in the KPI achievement with a tireless drive to deliver excellent customer ... centric mindset to build a loyal customer base Drive the use of all available tools and ensure procedures ... long term target achievements Coaching, developing and appraising of the team Implement and maintain a customer

WHO WE ARE Konecta is a leading innovative global service provider in customer management business process ... management solutions – including acquisition, retention, customer service, technical support, and collection ... These services are built on a portfolio of world-class expertise covering customer experience and process ... Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer

Assist in any service activity outside the EMEA region – according to the service group requirements. ... Be accountable for CSAT (Customer Satisfaction) level, VoC (Voice of the Customer), and customer relationship ... Act as the customer's primary point of contact, ensuring exceptional customer experience through ... Management, People Management, Service Requests, and Critical Event Management. ... Act as a matrix manager for 3–6 Field Service Engineers, driving alignment, supporting development, and

service and resolve any customer issues or complaints Train and supervise the sales team, ensuring they ... service that meets POP MART's standards. ... service, retail operations and product training - Be proactively involved in the company's growth ... service skills to provide a memorable shopping experience Proven ability to develop and implement strategies ... with people from different countries and cultures in a collaborative environment - Receive structured customer

Resolve customer requests (questions, functional errors, service requests) without the need for escalation ... Role Overview We are looking for a Support Consultant who can deliver excellent service to clients and ... Customer Support Madrid / Hybrid Model Simplifae is a European brand that unites the leading eTendering ... Key Responsabilities Respond to customer inquiries accurately, whether by phone or email. ... Follow up on customer requests to ensure that their technical issues are fully resolved.

to ensure customer satisfaction. ... include logging and tracking service calls, troubleshooting issues remotely. ... A Field Service Engineer (FSE) is responsible for providing on-site technical support, maintenance, and ... Documentation and Reporting: Keeping detailed records of service visits, maintenance activities, and ... This involves understanding their needs, answering their questions, and providing exceptional service

, social media platforms, online customer service, and remote technical support. ... Proficiency in managing online service tools and platforms, such as customer service systems and social ... Familiarity with the mobile phone industry and online service market, with solid experience in customer ... coverage and service quality ... Key Responsibilities (1) Service Operations Management Oversee the daily management of the European service

You have at least 8 years of experience as a Service Designer professional. ... Solid experience in Service Design in complex environments. B2B experience is a plus. ... Your responsibilities will include: Providing a strategic vision for service design. ... The goal is to strengthen the Service Design dimension, going beyond the user interface.

In this role, you will be responsible for governance, reporting, and service control across all service ... Key Responsibilities: Oversee governance, reporting, and service control activities across all service ... lots, ensuring visibility, consistency, and quality in service delivery. ... Job Description: We are seeking a highly motivated Governance & Reporting Analyst (Service Control) to ... Ensure proper documentation control and quality standards Collaborate with service teams to ensure data

that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer ... cleanliness compliance and overall service quality. ... improvement areas, and reinforce service standards. ... Strong understanding of Service Level Agreements, KPIs, and contractual compliance frameworks. ... Drive continuous improvement initiatives to enhance service standards and operational efficiency.

➢ Customer Service: Provide exceptional customer service, respond to inquiries, and provide detailed ... ➢ Data Recording: Maintain accurate and up-to-date records of all customer interactions in the customer

handover Drive cross-functional execution across engineering, supply chain, software, manufacturing, and service ... Role Description We are looking for a Customer Project Manager to own the end-to-end delivery of customer ... This role sits at the intersection of customer success, technical execution, and operations, ensuring ... Key responsibilities Own delivery of customer deployments: planning, installation, commissioning, and ... partners Act as the primary customer interface for project delivery and operational topics Manage timelines

About you: Has a strong passion for health, fitness, and excellent customer service Can build rapport

internal service and technology owners. • Carries out the Product Manager responsibilities for the Service ... We are looking for a talented Service Now professional specializing in ITSM Catalog Management to join ... Now or any other Service Management Application. • Upper-intermediate level of English (B2/C1). ... Key Responsibilities • Responsible for the maintenance of the IT Service Catalogue in conjunction with ... Skills Essential: • 3 years of experience on Catalogue Management & CMDB modules preferably in Service

This internship provides hands-on experience in recruitment and business development, supporting ISG's international growth. Tasks include creating job postings, sourcing candidates, conducting interviews, and identifying business opportunities.