147 customer service 2024 English-speaking jobs in Palma de Mallorca

At Service Club, talent comes first. ... interconnected through a shared intelligence layer, embodying principles of scalability, flexibility, and customer-centric ... We are looking for a Senior Fronted Engineer to join Service Club as we transition into a knowledge and ... Key Responsibilities Service Club is evolving into a knowledge and data intelligence company. ... Career growth opportunities – A real chance to grow and make an impact within Service Club.

experiences that combine Customer Service Workspace, omnichannel routing, AI-driven agent assist, and ... Lead the design of the Customer Service Workspace, configuring and extending for agent productivity and ... Strong command of Customer Service Workspace configuration and extensibility (e.g., session templates ... Skill set Required Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Expert (MB ... Service and Omnichannel.

Support de-escalation of critical customer situations and review SLA service credit cases. ... Service Delivery and Support: Orchestrate overall service delivery according to agreed SLAs and KPIs. ... Strong knowledge of IT Service Management, SAP Basis, and SAP Application. ... Handle commercial additional service requests and Supports commercial change requests. ... Deliver effective customer communication using digital mediums to achieve high customer satisfaction.

Service, eCommerce, Marketing, and Analytics. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer

What We’re Looking For: Customer-Focused: You are passionate about delivering excellent service and building ... Our core values revolve around exceptional service, growth, and collaboration. ... Deliver Outstanding Service: Provide solutions, resolve issues, and proactively engage with customers ... Problem-Solving and Adaptability: You can think on your feet, adjust to changing customer needs, and ... What You’ll Be Doing: Drive Growth: Spearhead the development and expansion of our customer base in your

What We’re Looking For: Customer-Focused: You are passionate about delivering excellent service and building ... Our core values revolve around exceptional service, growth, and collaboration. ... Deliver Outstanding Service: Provide solutions, resolve issues, and proactively engage with customers ... Problem-Solving and Adaptability: You can think on your feet, adjust to changing customer needs, and ... What You’ll Be Doing: Drive Growth: Spearhead the development and expansion of our customer base in your

service skills Required basic networking knowledge - Ability to independently debug broad, complex, ... Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage ... escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service ... Job Description Your Career We are looking for a highly motivated and customer-focused professional. ... customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform

Solid understanding of CRM business processes: Sales, Marketing, Customer Service. ... engagement across all service channels. ... Knowledge of customer insights, personalization, and segmentation solutions powered by CE data. ... complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer ... optimizing enterprise-grade data solutions using Microsoft Fabric technologies in support of Dynamics 365 Customer

Service, eCommerce, Marketing, and Analytics. ... System Lead or Similar • Good General understanding of assigned application and system lead support service ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric

Service, eCommerce, Marketing, and Analytics. ... Service Overview The Omnichannel Automation Specialist (OAS) plays a pivotal role in supporting the Campaign ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric

Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working

We work across UX/UI Design, UX Writing, UX Research, and Service Design.

Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working ... Lead migration initiatives from on-premises systems to modern cloud infrastructure, ensuring minimal service

Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working

Provide excellent customer support and troubleshoot issues. ... Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working

ITIL certification or similar service management technology (such as ServiceNow). ... Experience as Service Request Manager role. Experience with Trade & Supply Chain Finance products.

experience of supporting Pharma, Biotech or MedTech clients*** The Company A leading life sciences service

simplify the booking process for our partners with a cutting-edge platform and a strong commitment to service

with signed service agreements. ... Client Relationships: Collaborate with customer success managers to onboard clients and ensure alignment ... You’ll report to a Sales Director,, and collaborate with the Partnership team, BDRs, marketing, and customer

Deliver training sessions for 20–30 civil servants on user-centred service design, digital readiness, ... Prepare and deliver training materials on public service redesign and digital tools (up to five topics ... Key Responsibilities: Design a capacity building plan for public authorities involved in digital service