3557 customer service 2024 English-speaking jobs in Madrid

If you’re looking for a place to find new ways to drive efficiency and provide superior customer value ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... Experience with incident & change management (e.g., ServiceNow) and structured troubleshooting of portal/service

decision-makers; Coordinate involved partners; Maintain an accurate account mapping; Maintain all customer

Grow key long-term client relationships Identify upselling and cross-selling opportunities Monitor customer ... relationships, identifying new business opportunities, negotiating contracts, and ensuring alignment between customer

practices for account management, customer health, value realization and adoption. ... Proactive oversight of success of partners' customer accounts, offering strategic guidance on best ... Orchestrate cross‑functional resources (e.g., Value Engineering, Partner Management) to ensure customer ... Although this is a partner‑facing role focused on coaching and empowering our partners, stepping into customer ... together with your deep understanding of the Celonis platform, to provide comprehensive support across the customer

Provide inputs to the development of customer service strategy. ... Business Management Customer Satisfaction/ Client Management Ability to respond timely and appropriately ... Assistant works in close collaboration with the OFRM units to exchange information and ensure consistent service

Provide inputs to the development of customer service strategy. ... Business Management Customer Satisfaction / Client Management Ability to respond timely and appropriately ... Address zero-balance accounts (ZBA) payment inquiries, Service Now (UNall) inquiries from country offices ... rejected payments; Review and authorize imprest requests, petty cash exception requests; Resolve Agency Service

Fees & Recharges: Own management and advisory fee invoicing, quarterly intercompany service fees, rebates ... Service Provider Management: Serve as the day‑to‑day point of contact for outsourced accounting and other ... finance service providers; manage delivery quality, timetable adherence, and SLAs; drive issue resolution ... communicator who can partner effectively with senior internal stakeholders, external auditors, and service ... approval matrices, and process documentation; coordinate workflow configuration changes with outsourced service

Our cornerstones are customer satisfaction, colleagues and professional development. ... The ownership structure of IDOM creates a culture of engagement, to offer the best service for the client ... framework of professional liberty and integrity, with a strong commitment to progress, development, quality service

Our cornerstones are customer satisfaction, colleagues and professional development. ... The ownership structure of IDOM creates a culture of engagement, to offer the best service for the client ... framework of professional liberty and integrity, with a strong commitment to progress, development, quality service

review, balanced scorecard setting etc* Respond to ad-hoc data requests & help develop a data self-service ... have personally seen it and professionally achieved it).Our team members are passionate about client service

and coordinate the requirements/integrations between the SIS technical team and external e-Invoicing service

an experienced Installation Site Supervisor to oversee process equipment and piping installations at customer

part of the team which is responsible for development, operation, support and maintenance of the IT service ... System engineering and development on JAVA technology stack Good understanding of integrating REST web service

part of the team which is responsible for development, operation, support and maintenance of the IT service ... System engineering and development on JAVA technology stack Good understanding of integrating REST web service

Responsibilities Support customer requests and enquiries. ... Compile regional and Iberia Quality KPIs and create reports for consumer and customer complaints.

We are committed to developing close partnerships with all our clients and to delivering a service that ... Job Description As a CRM Consultant, you will help drive impactful customer experiences by designing ... You’ll turn data into actionable insights, streamline customer journeys, and support teams in strengthening

The trainee will be responsible for analyzing customer journeys, suggesting ideas for AB testing, and

Preferred Skills • Strategic thinker with a customer-centric mindset and a passion for delivering high-value

Present and demonstrate the value of our solution, emphasizing how they solve customer problems during ... Collaborate closely with the product and marketing teams to ensure customer needs are aligned with product ... Qualify leads and understand customer pain points, identifying how our product meets their specific business

Implement CRM workflows and campaigns (email, push, in‑app, etc.) tailored to different customer segments ... and execute lifecycle and monetization strategies in alignment with key business goals, supporting customer ... Solid understanding of strategy, lifecycle marketing, and customer segmentation (e.g., RFM models, behavioural ... integrate AI capabilities into both CRM strategies and UX design processes for a seamless and data‑driven customer