275 customer service 2024 English-speaking jobs in Madrid
Sharepoint / Onedrive / Copilot Support Engineer
- Tata Consultancy Services
- Madrid
- July 26
policies. - Implement multi-factor authentication for remote access to messaging systems. - Comply with customer ... Monitoring & Reporting - Monitor service health using Exchange Online portal and Centreon. - Generate ... . - Manage incidents and service requests related to OneDrive. - Ensure compliance with company policies
Solution Engineer - Thermal Management System
- Neurair
- Madrid
- August 4
This role combines deep technical expertise with customer-facing skills to translate complex customer ... impact, making it ideal for engineers who enjoy both technical challenges and customer interaction. ... requirements Travel flexibility for customer site visits and project support activities This role offers ... cycle and project implementation Prepare technical proposals, presentations, and documentation for customer ... evaluate existing infrastructure to identify integration requirements and limitations Collaborate with customer
Security Analyst (Tier 3 equivalent)
- Kudelski Security
- Madrid
- August 1
Take responsibility for customer satisfaction and overall success of managed services. ... Service improvement Optimize SIEM rules and detection logic to reduce false positives and improve detection ... As the premier provider of cybersecurity service and solutions, Kudelski Security has the most comprehensive
Information Technology Infrastructure Manager
- Verra Mobility
- Community of Madrid
- August 4
operations-related incidents, requests, and projects · Assist with basic IT troubleshooting and communications with customer ... · Design and lead regional IT department support model for European client geography · Act as Service ... Responsibilities: · Lead the delivery of services and support for a regional client infrastructure service ... and implement all functional policies and procedures, including regional standards, purchasing, and service ... networks, data centers). · Manage and develop relationships with clients and business unit resources to service
AI Software Engineer
- UST España & Latam
- Madrid
- August 1
We’re seeking a passionate AI Software Engineer to work with a prestigious customer in the banking industry ... Develop and maintain APIs, pipelines, and service integrations for AI features within existing platforms
User Research and UX Experts – Public Sector
- NTU International A/S
- Madrid
- August 1
Translate user needs into intuitive, accessible digital service models. ... Ability to synthesise findings into actionable policy and service design recommendations. ... Qualifications: At least 5 years of experience in UX research or service design, preferably in government
Sales Engineer
- Josem
- Madrid
- August 12
Coordinate and handle relationships between relevant customers and business Handle customer complaints ... in a timely and effective manner to ensure the high level of customer satisfaction Sales account management ... relationship management Collect information of potential customers for sales work Establish and maintain customer ... execution and coordination of contracts, and collecting contract payments in accordance with regulations Customer ... dehumidification solutions/ HVAC systems. 3.Good communication and negotiations skills detail-focused and result& customer
Capacity Building & Training Experts – Public Administration
- NTU International A/S
- Madrid
- August 6
Deliver training sessions for 20–30 civil servants on user-centred service design, digital readiness, ... Prepare and deliver training materials on public service redesign and digital tools (up to five topics ... Key Responsibilities: Design a capacity building plan for public authorities involved in digital service
AI and Emerging Technologies Expert
- NTU International A/S
- Madrid
- August 1
Demonstrated experience developing or assessing prototypes or PoC for service innovation. ... Develop a proof of concept (PoC) to demonstrate AI feasibility within redesigned service workflows. ... Design and evaluate AI use cases for chatbots, predictive analytics, and pre-filled forms in public service
Lead Cloud Architect
- SGS
- Madrid
- July 19
Maintain and enhance the cloud service catalogue. ... With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies ... Ensure SGS Azure environment aligns with the SGS Cloud Service Catalogue and continuously introduce new ... Catalogue Landing Zones Azure Kubernetes Service (AKS) Application Publication Databases & Storage PaaS ... Collaboration & Knowledge Transfer Act as the technical reference for service adoption and cloud direction
Experience Designer
- frog
- Madrid
- August 1
design solutions, from early-stage idea generation until detailed design of service features and user ... They use their broad skillset across the service, interaction, and visual design domains to work on holistic ... strategy and technology teams Execute the detailed design of defined experiences working across the service ... screens, and prototypes to illustrate product behaviour along defined used cases · Document product/service ... team that push the bar for quality in a given field/industry · Support the definition of new product/service
Threat Content Developer
- Integrity360
- Madrid
- August 4
develop & enhance Integrity360’s threat detection capabilities across Managed Detection & Response (MDR) service ... emerging threats, such as 0-day exploits published for popular software used across the Integrity360 customer
Senior Brand Manager MedTech
- QbD Group
- Madrid
- August 1
Identify service portfolio gaps and generate innovative ideas for growth in a dynamic life sciences landscape ... Management for Clinical, RA & Software Division Develop and execute targeted marketing initiatives to drive customer
CMMS Engineer
- OW Ocean Winds
- Madrid
- July 20
Communicate and coordinate with the requester (customer) as appropriate. • Identify and propose best ... Integrate data from systems of third party service suppliers or interlink different systems as appropriate
Building Management Systems (BMS) and Energy Management Systems (EMS) Consultant
- Schneider Electric
- Madrid
- August 1
You will have medical service at your workplace for close attention to any medical needs. ... Developing functional design specifications in line with customer needs. ... This will be accomplished primarily by: Analysing and interpreting customer requirements to provide
Operations Expert T24 (Hybrid Madrid)
- UST España & Latam
- Madrid
- July 19
and diagnosis Escalates unresolved incidents/service requests within agreed timescales Logs relevant ... incident/service request details per help desk procedures Complete daily and periodic checklists Produce ... requests from Global IT-Service Desk as per procedures & allocated timelines Provides first-line investigation ... Monitor and troubleshoot scheduled jobs Automate tasks where ever possible Resolves and closes incidents /service
Zero Trust Consultant
- Saddleback Solutions
- Madrid
- August 13
and transition the Cloudflare working environment to the customer. ... issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations ... cases and any other information required to build, migrate and deliver a solution on behalf of the customer ... Provide guidance to the customer to configure their CPEs and integration points. ● Troubleshoot implementation ... Experience might include a combination of the skills below: ● 5+ years of experience working in a customer-facing
Senior Compliance Analyst (maternity leave)
- Ria Money Transfer
- Madrid
- August 6
One customer, one family, one community at a time. ... Client Orientation. 2-5 years’ experience in Customer Due Diligence. ... RESPONSIBILITIES: Draft and maintain Customer Due Diligence Policies Understanding the various distribution
Chemical Engineer (Control Engineer)
- Astek
- Madrid
- July 25
maximum value to the customer from the installed system. ... This includes consultancy to the customer and proactive involvement in the user of the system. ... Customer Consultancy Maintain a trusted partner relationship with customers by focusing on returning ... Maintenance of RTO applications Ensure that customer online process models remain online and functioning
Chemical Engineer (with Control)
- Astek
- Madrid
- July 21
maximum value to the customer from the installed system. ... This includes consultancy to the customer and proactive involvement in the user of the system. ... Customer Consultancy Maintain a trusted partner relationship with customers by focusing on returning ... Maintenance of RTO applications Ensure that customer online process models remain online and functioning