8556 customer service 2024 English-speaking jobs in Madrid

We exceed the expectations of our customers by anticipating industry trends, and working tirelessly to master and revolutionize them. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers.

Ensure exceptional service levels by overseeing customer inquiries, order management, and proactive issue ... managing key relationships with warehouses and carriers, optimizing workflows, and enhancing overall service ... The Director Customer Care will work in our offices in Altafulla, Spain. ... representatives, fostering a high-performance and customer-focused culture. ... Develop and implement risk management strategies for logistics and customer care operations.

Ensure that processes, procedures, and customer service standards are consistent and of the highest quality ... . 7.- Customer Satisfaction: Maintain a strong customer-centric focus, addressing customer concerns and ... Develop and implement customer satisfaction programs and feedback mechanisms to enhance overall customer ... Implement quality assurance and control measures to guarantee the highest level of service and parts ... Negotiate and manage contracts with third-party service providers. 10.- Compliance and Quality Assurance

service. ... Handle general enquiries upstream, selling process, and after-sale service with customers through various ... Ensure thorough support and follow-up at all stages of Customer Relation. ... Manage and qualify incoming complaints, ensuring that the service provider's agents provide all reasonable ... Ability to multi-task and tailor responses and actions based on customer information.

service; Proven track record of dealing with difficult customer queries and providing excellent customer ... From transaction processing to customer service, to driving innovation and launching new products, we ... service; Alternative language skills are an advantage but not a requirement; The role offers a hybrid ... work in a fast-paced environment; Good Microsoft Office Skills; Excellent interpersonal skills and customer ... and business analysis reports within our systems or in written form as required Work closely with our Customer

Responsibilities Customer Service: Manage and coordinate directly with customers on workshop interventions ... Basic Qualifications Experience: At least 3 years in logistics, purchasing, customer service or administrative ... service coordination. ... Ensuring efficient planning of workshop tasks according to customer needs. ... looking for an Inside Sales & Logistic Specialist to play a key role in administrative, technical and customer

products, as well as our and customer-facing digital solutions. ... efficiency for 20,000+ technicians and elevate the customer experience beyond the competition. ... tools and users (technicians, service managers, passengers, and customers). ... Expertise in enterprise tools, IoT interfaces, or field service applications. ... What We Expect As the Lead Designer for Digital Business (Digital Experience & Service Innovation), you

profiles, including additional consultations with the customer service department Identify contractual ... establish connections, and develop appropriate solutions Efficient and respectful communication with a service-oriented ... partners, verify the determination of beneficial owners, independently conduct risk classifications of customer ... additional investigations and analyses of suspicious payments and patterns Perform background checks on customer ... Extensive knowledge of financial products and markets, as well as hands-on experience in analysing complex customer

As a Field Service Engineer , you will be responsible for the customer-oriented technical support of ... Your personal contact is essential for a high level of customer satisfaction and close customer loyalty ... You will work closely with sales and make recommendations to extend our service contracts and replacements ... skills through a varied range of tasks and a diverse product portfolio A strong team with many years of service ... You will provide product enhancement support as well as installation support for test setups or customer

Passion for customer service and ownership of the customer experience including comprehensive issue resolution ... Be a champion for Incode’s customers and hold our teams to a high standard of customer service. ... Excellent written and verbal communication skills, problem-solving skills, customer service and interpersonal ... Research, diagnose, troubleshoot, and debug customer issues encountered by our customers during POCs ... Responsibilities Take ownership of reported customer issues and see problems through to resolution, perform

projects and manage internal service projects Define and monitor project scope, budget, timelines, resources ... customers to identify needs and propose solutions Keep customers well informed on status of internal service ... quality and deliverables for the full project life cycle Ensure the project team adheres to high quality service ... efforts and serves as liaison between internal staff and customer Provide technical direction for the ... Responsibilities Manage day to day implementation of eCOA projects Manage internal staff to support customer

service; Proven track record of dealing with difficult customer queries and providing excellent customer ... From transaction processing to customer service, to driving innovation and launching new products, we ... service; Alternative language skills are an advantage but not a requirement; The role offers a hybrid ... analysing and interpreting all types of credit information on the existing portfolio as well as new customer ... work in a fast-paced environment; Good Microsoft Office Skills; Excellent interpersonal skills and customer

Customer Service: Provide excellent customer service throughout the sales process, addressing inquiries ... Communication Skills: Excellent verbal and written communication skills with a customer-centric approach ... Andalucia, Marbella, specializing in property sales and rentals, committed to delivering exceptional service

colleagues, all working together to tackle the biggest technical challenges in customer service. ... Our mission is to simplify the lives of customer service professionals, enabling them to deliver the ... Elevating Customer Service Teams to New Heights About Us : We’ve assembled a group of ambitious, talented

Work closely with the Commercial Area to address customer needs and support sales of solutions and service ... Deep knowledge of Roche's product and/or service portfolio. ... Customer orientation. Who we are A healthier future drives us to innovate. ... The Position This role provides scientific/technical service to systems and solutions installed at client ... effectiveness in assigned activities and differentiates Roche's value proposition and achieves optimal customer

Work closely with the Commercial Area to address customer needs and support sales of solutions and service ... Deep knowledge of Roche's product and/or service portfolio. ... Customer orientation. Who we are A healthier future drives us to innovate. ... The Position This role provides scientific/technical service to systems and solutions installed at client ... effectiveness in assigned activities and differentiates Roche's value proposition and achieves optimal customer

With a talented team of over 200 dedicated individuals, we're committed to providing exceptional service ... exciting time to join our scaling business; we recently placed in the Sunday Times Best Places to Work 2024

Seniority level Associate Employment type Full-time Job function Customer Service and Quality Assurance ... Call Management: To a lesser extent, engage with customers to understand service details. ... As a Quality and Complaints Lead in a Call Center, you will be responsible for ensuring that customer ... Conflict Resolution: Act as an escalation point to resolve complex issues or customer complaints that ... Allianz Direct is truly changing the face of insurance, in customer experience, and in technology, processes

Creativity in solving Customer Adoption Challenges. ... This team will be our in-house, customer-facing solution experts. ... This is an exciting opportunity to be an early member of our new, elite Customer Solutions Engineering ... Drive product conversations based on needs and problems learned during customer interactions. ... The Customer SE team enables Grafana Labs’s worldwide growth by educating existing customers to ensure

definitions and Service Level Agreements and other contracts Work closely with the Service Delivery ... by nature and are typical across multiple sites or for multiple NTT Data service offerings. ... These clients require service delivery for more than one NTT Data Business Unit and are often complex ... They are responsible for ensuring client satisfaction, service delivery, and contract profitability for ... performance against Service Level Agreements Negotiates and resolves contractual issues, including failure