3558 customer service 2024 English-speaking jobs in Madrid

  • Once For All - Nalanda
  • Madrid
  • April 1
Experience in customer service, consultative sales, or similar customer-facing roles (ideally in B2B ... Previous experience in Customer Success, Account Management, Customer Support, or digital account management ... Role Summary Your main objective will be to drive customer retention by ensuring client satisfaction ... Analyze customer feedback to identify upsell and cross-sell opportunities, acting as a key driver of ... You will also collaborate closely with internal teams to ensure a seamless and aligned customer experience
  • Kernterminal
  • Madrid
  • March 31
handover Drive cross-functional execution across engineering, supply chain, software, manufacturing, and service ... Role Description We are looking for a Customer Project Manager to own the end-to-end delivery of customer ... This role sits at the intersection of customer success, technical execution, and operations, ensuring ... partners Act as the primary customer interface for project delivery and operational topics Manage ... Key responsibilities Own delivery of customer deployments: planning, installation, commissioning, and
  • Adobe
  • Madrid
  • March 31
As a Senior Customer Success Manager in Madrid or Barcelona, you will join our Customer Success team, ... Proven experience driving customer retention initiatives, achieving high retention rates and customer ... and Adobe’s European Customer Success team. ... Responsibilities Lead customers through digital transformation with a clear view of customer objectives ... Provide thought leadership and industry expertise to the customer success organization, our clients,
  • MicroStrategy
  • Madrid
  • March 30
Customer Feedback and Insights Gather customer feedback and insights to inform product development ... Customer Advocacy Identify and nurture advocates among our customer base to help promote our products ... Issue Resolution Act as a liaison between the customer and internal teams to address and resolve customer ... You will ensure the highest customer satisfaction. ... Advocate for customer needs and priorities within the company.
  • Kernterminal
  • Madrid
  • March 22
Drive cross‑functional execution across engineering, supply chain, software, manufacturing, and service ... We are looking for a Customer Project Manager to own the end‑to‑end delivery of customer deployments, ... This role sits at the intersection of customer success, technical execution, and operations, ensuring ... partners Act as the primary customer interface for project delivery and operational topics Manage ... Responsibilities Own delivery of customer deployments: planning, installation, commissioning, and handover
  • Intellias
  • Madrid
  • March 21
Digital Customer Experience Architect needed to evaluate AI/ML and LLM solution architectures for scalability, security, and alignment with enterprise patterns. Experience with MLOps, platform engineering, and cloud technologies required.
  • Strategy
  • Madrid
  • March 15
Customer Feedback and Insights: Gather customer feedback and insights to inform product development ... Customer Advocacy: Identify and nurture advocates among our customer base to help promote our products ... Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns ... You will ensure the highest customer satisfaction. ... Advocate for customer needs and priorities within the company.
  • Omega CRM, A Merkle Company
  • Madrid
  • April 4
Service, eCommerce, Marketing, and Analytics. ... clients, the focus is on continuously offering new ways for the client to gain value from the product/service ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... The Client Lead is responsible for managing client interactions throughout their Customer Journey Map
  • Shanghai BSF Human Resources Co., Ltd
  • Madrid
  • March 31
Requirements Bachelor degree or above; At least 5 years of B2B customer success 、customer service or ... service, and ensuring that your customers are achieving the goals they were looking to achieve when ... Customer Success Manager in Spain (SaaS Product Vertical) Job Openings Customer Success Manager in Spain ... (SaaS Product Vertical) About the job Customer Success Manager in Spain (SaaS Product Vertical) Job ... The main goal of a customer success team is to provide support for customers as they transition from
  • Grupo Logiscenter, S.L.
  • Madrid
  • April 3
and asset management platforms to enterprise customer ServiceNow environments. ... Our platforms serve some of the largest names in retail, food service, and logistics. ... Levata powers how enterprise companies manage and service their technology in the field — from the devices ... Live production impact — our certified apps are handling real enterprise customer traffic now Modern ... Requirements Build and maintain certified ServiceNow apps that connect Levata's platforms to customer
  • Page Executive
  • Madrid
  • April 3
Drive innovation and implement new technologies to enhance service offerings. ... Develop and implement strategies to improve service delivery and operational efficiency.
  • T-Systems Iberia
  • Madrid
  • April 4
ITSM Tools Usage: Utilize IT Service Management tools such as ServiceNow for incident tracking, service ... Job Description We are looking for a motivated and customer-focused Customer Success Manager to join ... Key Responsibilities Customer Journey Management: Own and improve the end-to-end customer experience ... Qualifications Basic understanding of IT Service Management (ITSM) tools, preferably ServiceNow or ... Free service in specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...). 100%
  • Linkedin
  • Madrid
  • March 11
Logo#39;s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service ... The Concierge provides a personalized guest service experience, where the anticipation of guests' ... restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service
  • Baumlink
  • Madrid
  • April 3
Head of Customer Solutions (m/f/d) • Madrid, Madrid, Spain #J-18808-Ljbffr ... operating at the intersection of AI and biopharmaceutical research, we are currently seeking a Head of Customer ... solutions with product capabilities Identify opportunities to expand existing customer engagements ... You will lead a team of data scientists, shape customer engagements, and play a key role in scaling advanced ... Responsibilities Lead end-to-end delivery of customer projects, from data acquisition to model development
  • IQVIA
  • Madrid
  • April 3
Field Service Technician / Engineer (Medical Devices) 📍 Hospitals & Clinics | Project‑Based (6–9 Months ... ) 🕒 Full‑Time or Part‑Time We are seeking a Field Service Technician / Engineer to support a 6–9 month
  • ESSP SAS
  • Madrid
  • April 3
Contribution to the daily Service & Performance Monitoring Board. ... Created in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency ... Perform first-level performance analysis, support anomaly investigations affecting the EGNOS service. ... provide Communication, Navigation and Surveillance (CNS) services, among which the main one is the EGNOS service
  • ESSP SAS
  • Madrid
  • April 1
Support the preparation of Service Provision Management Reports, Service Definition Documents, Service ... Notices, Service Performance Monitoring and Prediction Methodologies. ... Support security matters impacting system performance and service provision. ... Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA ... (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency
  • WorleyParsons
  • Madrid
  • April 1
Posting Mar 24, 2026 Unposting Date Apr 23, 2026 Reporting Manager Title Land Transport & Logistics Service ... Deploy project management and technical guidance as regards of the various specialist skills and service ... Reporting to the Service Line Director, the Practice Lead will be responsible for assisting in the establishment ... Overview We are seeking a skilled and experienced Rail Consultant to join our Land Transport & Logistics Service ... prospects within own area and beyond own scope, through working collaboratively across other internal Service
  • Liebherr Group
  • Madrid
  • April 3
Location Liebherr IT Shared Service Centre Ibérica, S.L. Parque Norte. ... You will lead business enablement, governance, and demand orchestration across our Sales and Service ... supporting major initiatives such as SAP S/4HANA greenfield implementation, Microsoft Dynamics CRM and Field Service
  • Getinge
  • Madrid
  • April 3
operational workflows—enhancing efficiency, strengthening quality and compliance, and improving the customer ... adoption of modern technologies — including S/4HANA, automation, and AI — you will directly elevate customer ... enablement and data‑driven decision‑making Deliver Measurable Business Impact – Drive improvements in customer ... Key Responsibilities Lead Global Process Harmonization – Assess current Sales & Service back‑office ... As a seasoned Global Sales & Service Transformation Director you will step into a fast‑moving environment
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