3557 customer service 2024 English-speaking jobs in Madrid

  • El Gordito
  • Madrid
  • April 1
Qualifications Proven skills in Customer Service and Customer Satisfaction to ensure an exceptional ... The Store Manager will oversee the day-to-day operations of El Gordito, ensuring the highest level of customer
  • Royal Caribbean Group
  • Madrid
  • March 27
Drives consistency in refined, intuitive, and highly personalized service delivery. ... Duties and Responsibilities: Elevates and advances Butler service standards fleet-wide. ... Deliver workshops, onboarding support, masterclasses, and service refresh sessions. ... Ensure consistent delivery of highly personalized, anticipatory, and professional service.
  • Exclusive Networks
  • Madrid
  • April 3
Service Systems program and ongoing service operations. ... , and service performance. ... Service, IT, and Finance stakeholders. ... data reliability as a foundation for predictable, scalable service delivery. ... In this role, you will be responsible end to end of the service data lifecycle: ensuring the quality,
  • Tata Communications Transformation Services (TCTS)
  • Madrid
  • March 25
Support strategic partnerships and alliances relevant to TCTS service growth. ... Prior experience working sales or selling telecom SI service portfolios is highly desirable. ... Provide market feedback to internal teams to support service enhancement and portfolio evolution. ... Strong customer relationship management and negotiation capabilities. ... to translate complex telecom SI capabilities into compelling customer value propositions.
  • Omega CRM, A Merkle Company
  • Madrid
  • March 11
Service, eCommerce, Marketing, and Analytics. ... Experience developing solutions on Sales Cloud and/or Service Cloud in the Salesforce ecosystem. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as
  • ENGIE España
  • Madrid
  • March 12
Junior Operations & Customer Care Support Hybrid | Energy Sector | International Environment Are you ... We are looking for a Junior Operations & Customer Care Support professional to join our collaborative
  • Wolters Kluwer
  • Madrid
  • April 1
About the Role The Customer Experience International Director oversees the end-to-end customer lifecycle ... Customer Lifecycle & Value Realization Leadership Own the end-to-end customer lifecycle, ensuring seamless ... , leading the unified CX international team composed of Customer Success, Value Creation Office, and ... The Director plays a key role in defining the enterprise vision and strategic leadership for customer ... The role is accountable for ensuring a cohesive, value-driven customer experience that promotes long-term
  • Giesecke+Devrient
  • Madrid
  • March 31
Social Benefits : Breakfast and lunch service with a wide range of affordable options. ... Customer & Project Management Lead end-to-end customer projects (quality, security, timeline, budget) ... aligned with customer expectations. ... Support customer meetings, presentations, and key project discussions. ... Translate customer requirements into aligned project designs and specifications.
  • LONGi Solar
  • Madrid
  • March 26
Operations Support & Service Management Coordinate post-commissioning support and service activities ... Job DescriptionBESS Delivery & Service Manager / Engineer – Utility Scale ProjectsPosition OverviewThe ... BESS Delivery & Service Manager / Engineer (Utility Scale) is responsible for the execution and lifecycle ... Manage long-term service plans and preventive maintenance.Monitor system performance and coordinate troubleshooting
  • CHINT
  • Madrid
  • March 19
Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective
  • Siemens Energy
  • Madrid
  • April 3
and enforcing operational policies and EHS standards, embedding Zero Harm at all customer sites. ... industrial sector, with strong on‑site Field Service credibility. ... Head of Field Service Onshore (f/m/d) North, West, South Europe – Madrid, Spain You lead the North, ... West, and South Europe (NWSE) Onshore Field Service sub‑region, ensuring business continuity and enabling ... Your focus spans three pillars: operational service delivery (safe, high‑quality execution and resource
  • NTT DATA, Inc.
  • Madrid
  • April 4
Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.
  • NTT DATA, Inc.
  • Madrid
  • April 3
Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.
  • Körber
  • Madrid
  • April 3
Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.
  • Körber Pharma
  • Madrid
  • April 1
Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.
  • Jobgether
  • Madrid
  • April 3
, Product, and Engineering teams to address customer needs and improve processes Manage customer data ... We are currently looking for a Customer Onboarding Manager in Spain. ... You’ll play a key role in shaping customer experiences and contributing to overall growth. ... mindset Experience resolving customer issues proactively and collaborating across teams Analytical ... The position combines customer interaction, project coordination, and problem-solving to deliver measurable
  • Bending Spoons
  • Madrid
  • April 3
Build and improve scalable support systems—including help centers, automated flows, and self‑service
  • Johnson & Johnson Innovative Medicine
  • Madrid
  • April 3
Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer
  • Newry Global Media
  • Madrid
  • April 1
The Mission: Your Role 🚀 As a Customer Success Specialist, you are fundamentally responsible for championing ... Direct Correspondence: Manage customer communications and process refunds in strict accordance with company ... Experience: Minimum 2 years of professional experience in Customer Success, Community Management, Advanced
  • Launchmetrics
  • Madrid
  • March 31
ABOUT THE ROLE The Customer Marketing Manager plays a key role in driving customer‑focused initiatives ... From expanding our network and acquiring new contacts within existing customer accounts to identifying ... Success, Sales, and Revenue Operations—the profile will lead the planning and execution of customer ... Organize and lead 1:1 customer workshops using Launchmetrics data, interpreting insights through the ... Lead the strategic development of customer nurturing programs based on product usage data and intent
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