3560 customer service 2023 English-speaking jobs in Madrid

Autonomy and time management Customer & results-oriented (service delivery will be the heart of the activity ... Ticketing tools (Service Now, Jira). Proficiency Excel / Power BI. ... strategic business applications for BNP Paribas Personal Finance entities worldwide, maintaining high service

Assertiveness and courage in presenting ideas and solutions Experience in dealing with international clients/customer ... service Good analytical and project management skills Attention to Detail Nice To Have Strong ... through the professional Deel platform for international cooperation 26 paid days off from service ... design adjustments preferred What We Offer Cooperation based on a B2B contract or contract of service

We are more than 2,500 employees in a customer-focused organization with sales and service offices in ... organization with sales and service offices in 20 countries, all committed to delivering expert and ... 20 countries, all committed to delivering expert and responsive customer support.Part of Spectris plc ... responsive customer support.Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines ... &D and manufacturing sites in North America, Europe, and Asia.We are more than 2,500 employees in a customer-focused

Customer focused. ... In your role, you will… Contribute to service development by implementing test automation. ... Solid knowledge about API testing (REST). 2+ years of Java experience in testing frameworks and service ... As a part of the Security Team, the Customer Identity and Access Management team provides secure, reliable ... Experience testing across all layers (unit, component, integration, UI), with a strong focus on customer‑facing

Client/Customer-centric mindset; measurable impact on revenue, activation, retention, and costtoserve ... Production experience with Kubernetes, IaC (Terraform), service meshes, and GitOps (Argo CD/Flux). ... Owned Service reliability: SLOs/SLIs, error budgets, chaos experiments, game days, incident command.

, customer‐oriented environment aligned with ITIL, ISO 20K and ISO 27K standards. ... This role combines technical execution, consulting expertise, and operational support within a service‐driven

Support change initiatives aimed at improving commercial processes, reducing cycle times, and enhancing service ... Roles and Responsibilities Review, redline, negotiate, and finalize customer contractual documents, including ... analysis and by supporting the business in making informed decisions that protect long‑term performance, customer ... support in the event of a potential or active dispute, working collaboratively to protect business and customer ... achieving balanced and acceptable risk positions, aligned with scope of supply, commercial objectives, and customer

Guarantee carrier-grade quality for a shared cloud stack in Europe. - Maintain high consistency in service ... Our mission is to create the best customer experience based on three core principles: Cloud-based – Harnessing ... be faced by incidents with a high complexety Operation - You have to manage the entire lifecycle of customer

Lead bridge calls and drive rapid service restoration. ... Exceptional communication skills and a customer‑first mindset. ... If you are passionate about customer success, eager to learn new technologies, and committed to excellence ... issues, drive root cause determination and resolution, and act as the technical authority for complex customer ... Product, and ERP/SAP teams, and deliver operational insights that improve reliability, performance, and customer

Identify and evaluate potential new markets, customer segments, and product/service offerings. ... Key Responsibilities Proactively research and analyze market trends, competitor activities, and customer ... Conduct customer research, including surveys, interviews, and focus groups, to understand needs and identify ... Collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer

service. ... Conduct regular business reviews with key clients to assess customer satisfaction, address concerns, ... You will play a crucial role in penetrating the new market, driving business growth, maximizing customer ... Monitor and analyze key account metrics, such as sales performance, customer satisfaction, and profitability ... engineering, project management, and operations, to ensure seamless delivery of projects and exceptional customer

service. ... Conduct regular business reviews with key clients to assess customer satisfaction, address concerns, ... You will play a crucial role in penetrating the new market, driving business growth, maximizing customer ... Monitor and analyze key account metrics, such as sales performance, customer satisfaction, and profitability ... engineering, project management, and operations, to ensure seamless delivery of projects and exceptional customer

Assess customer feedback and use creativity to establish, improve, and refine services. ... lifecycle management), (ii) Extended Team Model (providing experts Big Data profiles embedded within customer ... About The Job As IT Service Delivery Manager, you will be responsible for ensuring the end-to-end delivery ... We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas ... develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service

Control customer claims. ... Customer focus: Ensure excellent customer relationship at the project management level. ... Assure working capital follow-up for the project including customer payments and overdues. ... Ensure the quality, timing, profitability, project cost and customer satisfaction related to the Project ... Support the project engineering in charge in front of the customer when difficulties, Manage dedicated

Solution oriented mindset, with a customer focused communication skill. ... Maintaining and implementing new Jenkins pipelines for automated service administration.

About the role You will manage the activation of customer data to develop and execute an end-to-end CRM ... continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer

Propose new ideas and solutions to improve projects and their business impact, continuously refining service ... Experience in analyzing and applying customer insights to inform design decisions. ... , and ensuring that solutions meet customer needs while supporting Zooplus’ strategic goals. ... design strategies to address more complex problems and elevate the customer experience. ... You will be supporting the process of end-to-end customer experiences, aligning with key stakeholders

& Performance Deliver credit objectives with strong results in collections, risk management, and service ... modelling skills Ability to prepare high‑quality, structured credit papers Strong understanding of customer

service ethos. People are at the core of our business success and future. ... Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service ... department As Receptionist, you will join a team that is passionate about delivering incredible service

Job Overview: IQVIA Site Enablement Solutions (SES) is a unique service providing site-based clinical ... Support finalization of service agreements and processes in new countries to support placement of workers