2 customer service 2023 English-speaking jobs in León

● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer ... ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools ... ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities

Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user ... . ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools ... outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service ... team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service