3558 customer service 2023 English-speaking jobs in Madrid

Experience in managed service delivery models (SLAs, support frameworks, customer onboarding). ... Customer & Insight Loop Establish mechanisms to capture and analyse customer feedback from Sales, Care ... of Copilot and AI services, ensuring Vodafone remains at the forefront of AI innovation and managed service ... Oversee in-life management: monitor service KPIs (activation, adoption, SLA attainment, CSAT/NPS), analyse ... Lead adoption plays and customer success initiatives for M365, Copilot and AI services.

The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering

The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI‑powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer‑facing team work smarter, not ... How We Work at Aircall At Aircall, we believe in customer obsession, continuous learning, and delivering

Customer‐oriented mindset with strong problem‐solving ability. ... involves understanding client needs in depth, coordinating internal teams, and ensuring high‐quality service ... needs, challenges, and objectives to present the company's value proposition and differentiated service ... Business Insights & Strategy Gather market insights (competitor activity, customer trends, pricing benchmarks

Follow up for the Support requested by Sales Person Customer -Check all customer entries are accurate ... Provide sales activity support, including coordinating customer day events and exhibition participation

team that values customer satisfaction and professional growth.* Play a key role in enhancing the customer ... **Job Description****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize ... is welcomed and treated with respect, providing an exceptional level of service from start to finish ... service skills and the ability to communicate professionally.* A sales-driven attitude with a focus ... .* Attention to detail and a commitment to providing accurate and timely service.* Be part of a dynamic

team that values customer satisfaction and professional growth.* Play a key role in enhancing the customer ... **Job Description****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize ... is welcomed and treated with respect, providing an exceptional level of service from start to finish ... service skills and the ability to communicate professionally.* A sales-driven attitude with a focus ... .* Attention to detail and a commitment to providing accurate and timely service.* Be part of a dynamic

We provide our customers with a high-end micro-service-based platform as a service that aims to process ... Prioritise customer focus in planning deployments / updates, ensuring minimal impact.

EVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical

Interact directly with B2B areas of operators (marketing, sales, operations, technology, customer service ... services: portfolio design, operational models, sales and post-sales processes, digitalization, or customer ... develop high-impact strategies for telecommunications operators, helping them to achieve operational and customer ... Support the definition of new service lines and value propositions aimed at operators with a focus on ... Qualifications/Knowledge B2B service portfolio (fixed and mobile connectivity, SD-WAN, cloud, security

Optimize operational performance and costs: you will be responsible for KPIs and service quality. ... Operations Manager (M/F) – Permanent Contract – Spain Are you passionate about efficiency, customer experience ... Your mission, should you choose to accept it: Lead operations across Spain: customer & technical support ... Actively contribute to customer relations: support sales teams and attend client meetings as needed.

Overview to IT Service Operations—ensuring stable, reliable service delivery in a complex, multi-vendor ... Apply Now Apply now and help us shaping IT service operations. #J-18808-Ljbffr ... This role is critical to reducing service disruption, strengthening accountability, and restoring trust ... model across internal teams and external providers Clear accountability and escalation structures for service ... structured approach targeting root causes—not symptoms Strong adherence to operational standards and service

Key responsibilities Develop and manage self-service knowledge bases for Nalanda Global customers, working ... Role Summary We are looking for a Customer Onboarding & Enablement Specialist to help scale customer ... Collaborate with Customer Support, Verification, Customer Success and Buyer Success teams to validate ... education and drive product adoption across our growing customer base. ... Facilitate product adoption webinars for different customer segments.

Key Responsibilities Develop and manage self‑service knowledge bases for Nalanda Global customers, ... Role Summary We are looking for a Customer Onboarding & Enablement Specialist to help scale customer ... Collaborate with Customer Support, Verification, Customer Success and Buyer Success teams to validate ... education and drive product adoption across our growing customer base. ... Facilitate product adoption webinars for different customer segments.

Experience in customer service, consultative sales, or similar customer-facing roles (ideally in B2B ... Previous experience in Customer Success, Account Management, Customer Support, or digital account management ... Role Summary Your main objective will be to drive customer retention by ensuring client satisfaction ... Analyze customer feedback to identify upsell and cross-sell opportunities, acting as a key driver of ... You will also collaborate closely with internal teams to ensure a seamless and aligned customer experience

Your role and responsibilities As a Customer Success Engineer, you will design viable client solutions ... Job Title Automation Customer Success Engineer Job ID 103458 City / Township / Village Madrid State ... Drive Customer Value: Activate entitlements by finding sponsors, conducting use‑case workshops, and establishing

Everyone should win: Every day, we keep customer satisfaction in mind with every order, support our partners

We are currently seeking a Strategic Customer Success Manager to drive measurable customer value and ... Reporting to the Customer Success Director, this role is part of a high-impact Customer Success organization ... Define customer value objectives and translate them into structured success plans. ... , and Services, to ensure alignment between customer objectives and ARIS capabilities. ... Proactively identify risks and mobilize internal resources to ensure customer success.

Senior Customer Solutions Engineer page is loaded## Senior Customer Solutions Engineerlocations: Madrid ... As a trusted advisor, work with existing customer base to ensure best practices and customer satisfaction ... ****Job Description Summary:**The Senior Customer Solutions Engineer is a product expert and trusted ... Provide support to customer personnel and company sales staff by disseminating technical information ... implementations to ensure best practices are utilized for maximum customer satisfaction and ongoing

Experience in customer service, consultative sales, or similar customer-facing roles (ideally in B2B ... Previous experience in Customer Success, Account Management, Customer Support, or digital account management ... Role Summary Your main objective will be to drive customer retention by ensuring client satisfaction ... Analyze customer feedback to identify upsell and cross-sell opportunities, acting as a key driver of ... You will also collaborate closely with internal teams to ensure a seamless and aligned customer experience