14865 customer service 2024 English-speaking jobs in Catalonia

Customer-Centric mindset with experience in developing onboarding strategies that drive customer satisfaction ... Demonstrated ability to scale customer processes in fast-paced, high-growth settings. ... onboarding strategies are well-integrated and aligned with the overall customer journey. ... Work with various teams across the company—Product, Marketing, Sales, and Customer Care—to ensure our ... If you’re strategic, data-driven, and passionate about enhancing the customer experience, you’ll thrive

account management and development within the service industry, specifically working with larger clients ... Meet or exceed KPIs and goals, as set by Onshape and Customer Success leadership Facilitate customer ... loop by both gathering and sharing customer feedback with the appropriate Product Teams, ensuring customer ... an advocate of Onshape through referrals, case studies, customer spotlights, etc. ... Excellent customer relationship skills; ability to grow and retain accounts, build relationships and

Private Health Insurance Paid employee volunteer day Paid moving day (1/year) Time off: 1 Community Service ... Ecovadis is looking for a Senior Manager of Customer Marketing to own and optimize our customer lifecycle ... Own and Optimize the Customer Lifecycle: Establish and execute a comprehensive customer contact strategy ... customer contact strategy working collaboratively across customer success, product, sector initiatives ... Design multi-touch customer journeys across the lifecycle for the different customer segments and persona

Ensure customer satisfaction through high-quality service. ... To be successful in this role, it is essential to have a clear vocation of customer service, proactivity ... Proformas process management You have: Customer Service experience in fast-moving consumer goods industry ... Prepare and maintain customer order database. ... relationship with a dealers portfolio, implementing and improving the ADVENTURE SPORTS GROUP EUROPE service

Exceptional interpersonal and collaboration skills with a customer-first approach. ... Knowledge of customer experience principles is a strong advantage. #J-18808-Ljbffr ... : Develop and manage a compelling corporate CX narrative that aligns with HP’s vision, mission, and customer-centric ... Cross-Functional Partnership: Collaborate with teams like customer support, product management, marketing ... , or related field; advanced degree preferred. 10+ years of experience in corporate communications, customer

publishers efficiently • Develop and execute strategies to grow publisher revenue while delivering excellent service

Sales-oriented, proactive, and customer service-minded. ... Customer-focused with the ability to convey technical knowledge effectively. ... We are seeking a Customer Success Manager for Brazil, working fully remotely, to implement, educate, ... Build trusted relationships and offer technical support throughout the customer journey via email, chat

, to ensure customer satisfaction, develop the platform, and meet service level agreements. ... Develop and maintain self-service resources such as tutorials, FAQs, and knowledge base articles. ... building, driving customer success, providing technical and strategic support, customer retention and ... As part of this role, the Customer Success Manager, EMEA will also lead the local Customer Success EMEA ... POSITION SUMMARY The Customer Success Manager, EMEA plays a pivotal role within the Soprano Design Customer

At least 1 year of experience as a Key Account Manager, Customer Success Manager, or Sales Agent.

OTA, travel, airline, or hospitality industry Excellent customer service and interpersonal skills ... What we’re looking for: Good to have: Minimum 5 years experience in customer service, preferably in ... identify and improve the most pressing customer issues within your assigned customer journeys, helping ... to drive customer loyalty and growth. ... Join to apply for the Senior Customer Journeys Specialist role at eDreams ODIGEO Get AI-powered advice

publishers efficiently • Develop and execute strategies to grow publisher revenue while delivering excellent service

added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects. ... Resolve any team concerns or escalations with the Director of Customer Solutions Engineering.

About You: Experience: You have a background in customer service, preferably in the financial sector. ... As a Customer Service Onboarding Specialist at Qonto, you will: Guide Italian customers through the account ... Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has ... Our values: Customer focus: Prioritize customers in everything you do Ownership: Own your part, get things ... of customer satisfaction and compliance, working closely with Francesca, our experienced team lead based

Coordinate closely with sales and service resources to align solution design with customers’ business ... Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona ... communications with prospects and customers showcasing the product, providing technical details, resolving service-related ... Customer-oriented person. You're our customers' advocate. ... Willingness to travel occasionally for customer visits, trade shows, and other events.

As a Customer Administration Specialist (Billing), you will join the CTC team performing the following ... Interacting with other departments to resolve issues and modify contract conditions, customer data, etc

We're a well funded startup that already has a large enterprise customer base. ... What you will bring with you You will report to the Director of Customer Reliability. 5+ years of experience

Who we are looking for : You are a customer success enthusiast with 3+ years of solid hands-on customer ... You are familiar with all aspects of the customer journey. ... Own the whole customer journey, from onboarding and adoption, to renewal and expansion. ... Build out the one-to-many Digital Strategies together with the whole Customer Success team. ... Work closely together with the other teams to evolve, scale, and improve the customer experience and

and optimizing customer engagement programs, with a strong focus on leveraging data to improve customer ... French is a plus. 4+ years experience in program management, customer marketing, or customer success. ... /NPS initiatives) across different customer segments. ... Adapt initiatives to key customer segments to ensure relevance and impact. ... Proficiency in customer insights tools (Gainsight, Tableau, Looker, or equivalent).

A growing company located in Barcelona is seeking an experienced and highly motivated manager cost Controller with a strong background in cost accounting, production environments, and ERP implementation.

of customer contacts daily. ... Making sure that the team uses the CRM system to document all customer opportunities and customer activity ... Success, selling to customer needs, utilizing a consultative sales approach. ... About the Team Hiring In the Customer Success Organisation, keeping and delighting our customers is ... OVERALL Monitor customer usage data, health indicators, renewal dates, and growth opportunities.