14674 customer service 2024 English-speaking jobs in Catalonia

Service Industries IT Services and IT Consulting #J-18808-Ljbffr ... Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You Customer-Centric: You are always putting the customer first, skillfully addressing their needs ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk.

least 5 years sales experience in Software / Integrated Solution, Intelligent Hardware, banking self-service ... Collect and provide market/customer requirements, competitors’ information, etc. ... Extended experience in direct and channel sales and customer relationship development & management.

customer service looks like. ... READY TO TRANSFORM CUSTOMER SUPPORT? ... Customer-Centric: Skilled at understanding customer needs and delivering solutions that exceed expectations ... Are you ready to redefine customer support and shape a world-class experience? ... Growth Potential: Opportunity to evolve into a leadership role as the head of the Customer Support and

that these customers thrive, by providing exceptional service, fostering lasting relationships, and ... support, implementing the right professionals services to walk the extra mile, and fill the product and service ... customer experiences. ... customer success, with a track record of customer expansion and retention. ... Reporting: Provide regular, clear, and concise reports on customer success KPI’s, customer health, and

culture of creativity, high service quality, and continuous improvement. ... of the Customer Support operations. ... achieving customer satisfaction goals. ... streamline processes and enhance customer satisfaction. ... identify and address issues and gaps in customer support operations.

Seniority level: Not Applicable Employment type: Full-time Job function: Customer Service Industries: ... Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You Customer-Centric: You are always putting the customer first, skillfully addressing their needs ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk.

Seniority level: Not Applicable Employment type: Full-time Job function: Customer Service Industries: ... Cledara's customer support channels and responding to customer queries in a way that inspires trust ... About You Customer-Centric: You are always putting the customer first, skillfully addressing their needs ... Customer payment and reconciliation-related processes. ... You have worked with Customer Support tools such as Intercom or Zendesk.

to ensure seamless communication and alignment on project goals and customer expectations. ... Field Issue Resolution: Provide support to field service team to investigate and troubleshoot issues ... Collaboration: Partner with cross-functional teams, including sales, quality assurance, and service, ... collaborate effectively across global organizations to enhance product performance, reliability and customer

Permanent contract with a relocation package, including : Airport taxi service upon arrival. ... Strong business acumen and ability to connect customer needs with solutions. ... Products Location : Barcelona, Catalonia, Spain | Full-time | DACH About Us : We are a global leader in customer ... Identify customer challenges, gather technical requirements, align business needs with solutions, and ... Update and maintain prospect and customer data in Salesforce.com (CRM database) while managing leads,

that these customers thrive, by providing exceptional service, fostering lasting relationships, and ... support, implementing the right professional services to walk the extra mile, and fill the product and service ... customer experiences. ... customer success, with a track record of customer expansion and retention. ... On the customer management side, the Customer Success Manager will act as a subject matter expert, willing

Customer Success Metrics Mastery : Experience driving and tracking NPS, CSAT, CET, and customer health ... Join Our Dynamic Customer Success Team! ... Work closely with support and product teams to capture and implement customer feedback. ... Own and drive customer outcomes with a relentless focus on delivering measurable success. ... Manage complex customer needs, leveraging data analysis to align solutions with business goals.

Skills Client Relationships Product / Service Knowledge Customer Focus Customer Relationship Management ... Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer ... Creating "clean" orders that help customers get the exact service they need - for new orders ... Supporting sales colleagues to create smart account and service development plans for existing customers ... Function : Sales, Marketing and Customer Success Reports to : Manager, Customer Relationship Management

The Role We are seeking a dynamic and customer-centric Customer Success Manager to join our team. ... Provide regular reports on customer success metrics, sales pipeline status, and customer satisfaction ... Monitor customer usage patterns and feedback to drive proactive account management. ... Conduct regular check-ins and business reviews to track and drive customer outcomes. ... Develop and implement strategies to increase product adoption and customer engagement.

The Role We are seeking a dynamic and customer-centric Customer Success Manager to join our team. ... Provide regular reports on customer success metrics, sales pipeline status, and customer satisfaction ... Monitor customer usage patterns and feedback to drive proactive account management. ... Conduct regular check-ins and business reviews to track and drive customer outcomes. ... Develop and implement strategies to increase product adoption and customer engagement.

, and ensuring that these customers thrive, by providing exceptional service, fostering lasting relationships ... support, implementing the right professionals services to walk the extra mile, and fill the product and service ... customer experiences. ... customer success, with a track record of customer expansion and retention. ... Reporting: Provide regular, clear, and concise reports on customer success KPI’s, customer health, and

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... As a part of our Customer Services team, this role offers potential to gain in-depth experience of the ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... Under the direction of your manager and the Customer Services team, you will learn technical, communication ... Measure and Learn; Build a solid understanding of all Onclusive products and processes; Respond to customer

Leads the account kick-off by identifying customer success criteria, updating customer success plans, ... Addresses customer escalations and related communications in a timely and proactive manner. ... Responsibilities Creates and executes the account business plan and customer success plan while working ... Ensures managed services and customer engagement consistently exceed all relevant key performance indicators ... Administration, or any other related discipline. 0-2 years of work experience, preferably in sales, customer

Experience with customer service tools and technologies, particularly ticketing systems—knowledge of ... Create and implement training programs to keep the team up to date with product knowledge, customer service ... , high-quality service. ... As the Customer Care Manager, you will be responsible for leading the customer support team and building ... that enhance customer satisfaction.

Your mission: In this role, you will provide the correct provision of the service of the activities of ... Complete necessary data in the Customer Master File for Credit customer management. ... Are you interested in a career in Retail Customer in PepsiCo? ... Your day to day with us: SAP project support in Customer Management. ... Support the Customer Management team in reviewing and testing scenarios.

Your mission: In this role you will provide the correct provision of the service of the activities of ... Complete necessary data in the Customer Master File for Credit customer management. ... Overview Are you interested in a career in Retail Customer in PepsiCo? ... Support the Customer Management team in reviewing and testing scenarios. ... Responsibilities Your day to day with us: SAP project support in Customer Management.