12496 customer service 2024 English-speaking jobs in Catalonia

Key responsibilities include: Developing customer journey maps, service blueprints, and experience frameworks ... design thinking, and strategic insights, you will collaborate with cross-functional teams to refine customer ... Designing and refining end-to-end service experiences. ... service experiences that align user needs with business goals. ... Service Designer to be part of our Nestlé Nespresso Digital and Tech Team.

are delivered effectively, reliably, and meet customer expectations while managing customer relations ... , and delivering solutions to enhance customer interactions. ... The SDM plays a strategic role in customer satisfaction and retention. ... Supervise daily operations for smooth service delivery. 10. ... Identify critical issues or service interruptions quickly. 2.

In this role, you will: Service & Experience Design Execution Develop customer journey maps, service ... with cross-functional teams to refine customer journeys, develop service blueprints, and improve operational ... Ultimately, the goal is to create impactful service experiences that enhance customer engagement, operational ... In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation ... service experiences that align user needs with business objectives.

Are you a hands-on engineer with a passion for cutting-edge technology, customer interaction, and international ... packaging machines at customer sites * Performing preventive and corrective maintenance * Diagnosing ... internal departments Your Responsibilities : * Install, repair, and maintain technical installations at customer ... packaging or Food industry) * Basic knowledge of PLC control systems (e.g., Siemens S7 or similar) * A customer-focused ... From our Dutch service hub, we support customers throughout the region and beyond.

Training Sessions : Conduct training sessions for the IT team on utilizing Jira Service Manager and ... enhance the client's IT team's capabilities in managing internal requirements through Jira Service ... Jira Projects Setup : Configuration of Jira Service Manager projects based on the gathered requirements ... Implementation : Transform gathered requirements into structured projects and requests within Jira Service ... Training and Support : Provide training and support to the IT team on best practices for using Jira Service

Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Automation Machinery ... Supporting customer technical issues through remote support (when not travelling). ... Perform updates and preventive / corrective maintenance plans at the customer's site. ... Join to apply for the Field Service Technician role at Volpak Volpak is a leading organization headquartered ... Prepare comprehensive service reports, time sheets and expense reports in a timely and accurate manner

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Improve how we handle service requests, incidents, problems, and changes. ... Keep processes efficient—aiming for faster responses and better service quality.

Are you a hands-on engineer with a passion for cutting-edge technology, customer interaction, and international ... packaging machines at customer sites Performing preventive and corrective maintenance Diagnosing and ... internal departments Your Responsibilities: Install, repair, and maintain technical installations at customer ... packaging or food industry) Basic knowledge of PLC control systems (e.g., Siemens S7 or similar) A customer-focused ... From our Dutch service hub, we support customers throughout the region and beyond.

solutions towards customer case resolution and preventative service programs. ... Be part of a growing team with a customer-first focus! ... commercial compliance and risk management We are seeking a dynamic and engaged team member who thrives on customer ... Coordinates service delivery in the region with Field Service Engineers, Tech Support, remote Service ... Service Sales Engineer for EMEA 2.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing

Unilabs is seeking a highly motivated and detail-oriented Workplace Service Analyst to join our team ... Coordinate with external vendors and service providers for repairs and maintenance. 4. ... Monitor and respond to service tickets in a timely manner, ensuring quality resolution. 5. ... As a Workplace Service Analyst, you will play a critical role in supporting the day-to-day operations ... As a Workplace Service Analyst, you will have the opportunity to contribute to this mission by ensuring

Your role will ensure efficient, reliable, and ever-evolving service management. ... Dominican Republic, working closely with Infosys and our internal service delivery unit. ... We are looking for an IT Service Manager who is passionate about technology, agile, and has a competitive ... You will be responsible for managing and coordinating IT service operations for our TAF partners in the ... Qualifications: * Proven experience in IT service management and advanced ITIL knowledge. * Strong communication

HR administrative processes, ensuring compliance with local regulations, and delivering high-quality service ... We offer a unique working environment in our new shared service center in the city center of Barcelona ... * Experience: Minimum of 5 years of experience in payroll and/or HR Administration, within a shared service

The Mechanical Technician - Service is responsible for the assembly, installation, startup, testing, ... over 1,700 installations across more than 70 countries, our client ensures the highest product and service

industry solution for the end-to-end management of the group life business in Switzerland, through the IT Service ... About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers ... plus. * Java/Unit Testing * Experience in implementing modern software architectures with a central service

Job title: IT Service Manager Location: Barcelona, Spain. ... As an IT SERVICE MANAGER, you will be working in our Manufacturing and Supply Team (M&S) and will be ... , Change Management, Configuration Management (CMDB), Application Portfolio Management (APM), Service ... You will be following processes such as Incident Management (Service Desk, L1, L2, L3), Problem Management ... About you Requirements: * Demonstrate expertise in ITIL v4 Frameworks such as Support Model, Service

locations. * Recording and reporting technical information in our CRM system, including : Service reports ... parts, making sure the correct parts are requested and delivered to customers. * Working with sales and service ... Your main responsibilities will include : * Installation and commissioning of Bystronic machines at customer ... and support request forms, customer feedback and installation and maintenance documentation. * Applying ... pneumatic, and hydraulic systems, making sure they work properly. * Maintenance and repair of machines at customer

For more information please visit www.akzonobel.com Site: Vallirana Position: Technical Service Representative

Are you an experienced Field Service Engineer with a passion for engineering and travel? ... As a Field Service Engineer, you will work on location at customers around the world. ... satisfaction. * Train customers and employees on how to use the machines and their systems. * Travelling to customer ... explanations and guidance. * Collaborate with the internal team to ensure continuous improvement and optimal customer ... Engineering, Mechatronics, Mechanical Engineering, or similar. * At least 3 years' experience as a Field Service

of a service. ... creation of business cases. * Knowledge in the development and evaluation of customer-related KPIs in ... and the organization across all touch points within both digital and non-digital services, ensuring customer ... user takes center stage for you: You examine their behavior and the context of use, develop personas, customer ... A Senior Service Designer who wants to be part of a tightly-knit team working across disciplines and