3959 customer service 2023 English-speaking jobs in Catalonia

• Empowers employees to provide excellent customer service. ... Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction ... • Interacts with guests to obtain feedback on product quality and service levels. ... • Improves service by communicating and assisting individuals to understand guest needs, providing ... Every day, we set the standard for rare and special luxury service the world over and pride ourselves

Cross‑functional Leadership & Commercial Governance: Collaborate with sales, product, customer service ... service, and other departments. ... , marketing and Go To Market teams to align on customer needs and delivery mechanisms. ... Build and maintain planning frameworks for professional customer acquisition, growth, and retention. ... Co‑develop tailored sales strategies, materials, and positioning frameworks aligned to each customer

Administration, International Business or similar.Minimum 5 years of experience in commercial backoffice / customer ... and projects within the luxury hospitality segment, leading the backoffice team and guaranteeing a service ... service in B2B environments, including team management.Experience working with luxury hospitality clients ... sales team in offers, special orders and tailored projects.Manage client incidents with a high level of service ... business.We especially value experience working in high-demand environments such as luxury hospitality, where service

Partner with customer service teams to address payment-related customer inquiries. ... team in Barcelona (Hybrid) to be responsible for managing and optimizing relationships with payment service ... Negotiate commercial agreements, transaction fees, and service-level agreements to optimize payment costs ... Partner Management & Optimization: Build and maintain strong relationships with payment service providers ... Collaborate with internal teams to optimize checkout experiences, conversion rates, and customer payment

service experience is helpful but not required Organized with attention to detail Comfortable using ... clients feel informed, supported, and confident about their travel plans while delivering a positive customer ... complex concerns when appropriate Ideal Candidate Strong communication and interpersonal skills Customer

Ability to work with cross-functional teams and collaborate with product and customer service teams to ... drive success and enhance customer satisfaction.

attitude Customer service experience preferred but not required Organized and dependable with strong ... escalation more complex matters when needed Ideal Candidate Strong communication skills with a customer-focused

Customer Service As a Converse Brand Ambassador, you lead and demonstrate the STARS MANTRA daily. ... Help ensure long-term business growth by providing outstanding merchandising and customer service support ... Experience and competency in serving exceptional consumer service.

Customer Service As a Converse Brand Ambassador, you lead and demonstrate the STARS MANTRA daily. ... Help ensure long-term business growth by providing outstanding merchandising and customer service support ... Experience and competency in serving exceptional consumer service.

Customer Service As a Converse Brand Ambassador, you lead and demonstrate the STARS MANTRA daily. ... Help ensure long-term business growth by providing outstanding merchandising and customer service support ... Experience and competency in serving exceptional consumer service.

Develop REST APIs for customer control of the service lifecycle. ... Your Tasks Develop a Data and AI platform as a sovereign cloud service. ... Create Kubernetes operators to automate cloud service lifecycle management.

The Customer Experience Operations Improvement Specialist plays a key role in protecting customer trust ... experience, customer support, or business operations. ... Qualifications 2‑3 years of experience in an operational or technical role, preferably in customer ... Experience with customer support platforms (e.g., Zendesk, Salesforce, Freshdesk) and automation tools ... Drive cross‑functional quality improvement initiatives that enhance customer experience while balancing

needs.Ensure customer satisfaction, emphasizing the quality of service and conveying the company' ... and adopt necessary corrective measures.Analyze market trends within the hotel industry and identify customer

(SaaS) model Excellent communication skills with a high degree of customer focus Experience with Azure ... Solid understanding of cloud architecture and ITIL principles Familiarity with the software‑as‑a‑service ... improve existing pipelines for reliability and performance Plan and manage capacity and sizing of cloud service ... operations teams, and customers for releases and upgrades Support risk assessments and audits for service-related ... interactions with PowerBI APIs Monitor system performance and ensure SLA compliance Create and maintain service-related

Key Responsibilities Monitor live performance across all support channels to ensure service level ( ... Facilitate or contribute to quick huddles or syncs to align on intraday action plans when service is ... This role ensures that service levels are met by continuously monitoring performance, proactively managing ... Familiarity with customer support platforms (e.g. Zendesk, Slack) and telephony systems. ... Location Barcelona Address Barcelona Employment Type Full time Location Type Hybrid Department Customer

What success looks like You achieved material reduction in customer-impacting errors related to customer ... You enjoy living in the intersection of risk, customer fairness, operational efficiency, and data. ... This role is designed to evolve into a Functional Lead position covering both Customer Impact and Risk ... decisions made by operational teams — particularly account declines and account closures — from the customer ... You are an experienced financial crime professional with deep expertise in Transaction Monitoring and Customer

What you'll be doing Customer Assurance Delivery Own customer security questionnaires and assurance ... Support customer security discussions, audits, and due diligence processes. ... Scale the customer assurance program to support growing enterprise demand. ... As an AI cloud provider serving enterprise customers, customer trust is critical. ... Deliver clear, accurate, and timely responses for customer-facing security reviews.

to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES Orchestrates the overall service ... Virtual customer success partner involved in the accounts, to ensure customer success Supports in reviewing ... We are looking for an expert to work as SAP dCEM (Digital Customer Engagement Manager)! ... situations Supports critical customer situations in conjunction with Major Incident Management( MIM) ... to customer release and maintenance activities Supports customers on technical requirements throughout

By fostering cross‑functional collaboration and maintaining a proactive approach to quality and service ... At iWantGreatCare, part of the Top Doctors Group, we’re looking for a Customer Success & Onboarding Specialist

This team is at the forefront of the customer experience, responsible for managing the entire SaaS customer ... Join to apply for the Senior Back-End Engineer (Customer Portal) role at Veriff. ... We're on the lookout for exceptional talent to join our Customer Portal team as a Senior Software ... The Customer Portal team builds and maintains our comprehensive self‑serve platform, used by thousands