3961 customer service 2023 English-speaking jobs in Catalonia

service) to resolve technical issues or improve service delivery. ... Knowledge & Skills Functional Skills Customer Success Excellence Communication Problem Solving ... Demonstrated experience in customer-facing roles with a focus on technical guidance, training, mentoring ... Experience collaborating with cross-functional teams (e.g., product development, engineering, or customer ... Stay updated on product knowledge and industry trends to continuously improve service quality.

Customer & partner ops: Support for customer issues relating to connectivity or service quality. ... You will also be a primary operational contact between Satellite Operations, IT Platform and customer ... Your role is to make sure alerts are actionable, follow operational best practices, and keep the service ... Service lifecycle & changes: Support activation, maintenance, release validation and change management ... End-to-end monitoring: Watch service health from satellite payload and ground stations, through backbone

Minimum experience of > 5 years in Customer / Supplier Service Claims in the Hospitality industry; ... Collaborate with other team leads from Customer Service and Commercial teams for mutual support and coordination ... Proactive problem solving mindset, customer-focused, detail oriented, and highly organised. ... powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service

We are looking for a WFM Specialist to cover a temporary replacement to join our Customer Experience ... review meetings with key operational stakeholders to ensure outsourced partners deliver right level of service

Experience & Skills: 5+ years of experience in IT Service Management focusing on service quality, ITSM ... and close collaboration with procurement, IT, and strategic partners, you help drive cost efficiency, service ... model implementation, and major offshoring engagements; participate in the end-to-end selection of service

Customer Focus: Strong customer service orientation with a focus on delivering high-quality services. ... and Service Levels. ... Reporting to the Head of IT Service Management, this role drives root cause elimination, ensures structured ... Minimum of 5 years of experience in IT Service Management, with a focus on problem and change management ... Monitor change execution to ensure minimal service disruption and alignment with agreed maintenance windows

service experience in travel, hospitality, or a related field preferred Ability to work independently ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging ... internal systems as needed What We’re Looking For Strong communication and interpersonal skills Customer

The company culture is built on a customer-first service experience reinforced by our commitment to operational ... Success, Sales Operations & Service Delivery Duties and Responsibilities: Targets new customers to get ... Ability to drive cultural changes from best effort to results oriented Customer First (Non-Customer Facing ... principles and practices for selling products, technology and services; ability to provide overall product/service ... ): Knowledge of internal customer interactions, creating a culture of accountability, collaboration,

What You Bring Proven experience in employee experience, HR service excellence, customer experience ... To strengthen this goal, we are seeking a strategic, customer‑oriented individual to shape and elevate ... Design and lead HR NPS, CSAT, and other feedback mechanisms to measure HR service quality. ... Hands‑on experience with NPS, CSAT, employee feedback, or service design methodologies. ... the infrastructure, applications and services together with Allianz companies to co‑create the best customer

Experience in a luxury brand or in a luxury service and selling environment. ... To own the customer experience, driving customer satisfaction and increasing brand loyalty. ... completed PERSONAL PROFILE Demonstrated alignment with the Burberry Store Management behaviours: Service ... relationships Establish and embed customer focused behaviours across the store team Build and cultivate ... of Visual Merchandising guidelines across the store Drive the use of digital assets to enhance the customer

and operating cloud services at scale, with a strong focus on Kubernetes, Operators, networking, and service ... technical solutions Contribute to the technical roadmap and align engineering direction with product and customer

Negotiation and Communication Analytical Mindset – Ability to work under pressure Business Strategies – Customer-oriented ... Engineering, Architecture, Civil Engineering sectors Engineering and Digital Transformation Solutions Service ... Management – Management of Multinational Technical Teams – Teams of more than 20 people … Management – Service ... experience is required in areas such as… Business Management and Development – Budgeting, Objectives, P&L, Service

Service, eCommerce, Marketing, and Analytics. ... Campaign Strategist role at dentsu Omega CRM is a Merkle & Dentsu company, leader in development of Customer ... , with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non‑Profit, delivering omnichannel experiences in Customer

satisfaction across our customer-facing platform. ... Drive improvements in conversion, engagement, retention, and overall customer satisfaction. ... friction points and unmet needs to drive improvements in conversion, engagement, retention, and overall customer ... : 7+ years of experience as a Product Manager, within a fast-paced environment on a multi million customer

service experience in travel, hospitality, or a related field preferred Ability to work independently ... What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... update internal systems as needed What We’re Looking For Strong communication and interpersonal skills Customer

Strengthen on-site client relationships to continuously improve customer satisfaction. 6. ... Provide on-site production support as needed, and perform after-sales service work such as equipment ... Conduct regular communications on project progress and service updates to ensure information transparency ... Excellent problem-solving skills, customer requirement - oriented mindset, ability to optimize workflows

Meal and breakfast service partially subsidized by the company. ... Manage customer complaints and follow up to ensure their resolution. ... Negotiate and close orders Prepare offers Identify and assess customer needs. ... Obtain and evaluate all relevant information to handle product and service enquiries Prepare activity

support, or a hybrid sales/service role, with comfort handling phone‑based interactions Goal‑oriented ... Collaborate cross‑functionally with various team members to ensure smooth handoffs and consistent service ... Customer Happiness Specialist (Barcelona, Spain – Remote Role Possible) Discover. Savor. Connect. ... About the Role: The Customer Happiness Specialist plays a key role in supporting Cozymeal’s growth by ... experiences, and guide guests through the booking process while also assisting with customer inquiries

Their mission will be to ensure operational excellence and customer satisfaction worldwide, implementing ... a single, efficient service model. ... Excellence in service management: Ensure the Service Desk team resolves incidents and requests with maximum ... Key Functions Global Service Desk Management: Act as the primary point of contact for all service inquiries ... a unified, global Service Desk, establishing standardized processes and tools.

Product Manager, Self-service Tools - Quick Commerce Senior Product Manager, Self-service Tools - Quick ... You’ll be working with cross-functional teams to build scalable solutions that enhance customer experiences ... believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer ... Manager, Control Tower - Quick Commerce Product Manager, Control Tower - Quick Commerce Product Manager – Customer ... Proven track record of delivering scalable self-service solutions.