5244 customer service 2024 English-speaking jobs in Barcelona

Logistics ensures seamless product handling and transportation, while Customer Service delivers with ... Our aim is to achieve excellence across all fields, delivering optimal service and experiences to both ... precision, driven by customer insights. ... retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. ... Join us to define and implement retail processes and customer engagement across various channels, conveying

profiles, including additional consultations with the customer service department Identify contractual ... establish connections, and develop appropriate solutions Efficient and respectful communication with a service-oriented ... partners, verify the determination of beneficial owners, independently conduct risk classifications of customer ... additional investigations and analyses of suspicious payments and patterns Perform background checks on customer ... Extensive knowledge of financial products and markets, as well as hands-on experience in analysing complex customer

Offering the industry’s highest level of overall service, including customer-specific programs and processes ... service, best-in-class global trade compliance program, and the largest available-to-sell inventory ... around the world, Future Electronics has earned an impressive reputation for providing outstanding service ... , and worldwide e-commerce support, the company’s mission is always to Delight the Customer. ... Ensure customer profiles and all activity information is accurate within CRM e.g., Breakthrough new accounts

Collaboration with other teams: Work closely with sales, customer service, tech, and product teams to ... Customer data analysis and segmentation: Analyze customer data and create customer segments to more effectively ... customer experience. ... Maintaining and strengthening customer relationships: Aim to increase customer loyalty and engagement ... loyalty trends, and customer engagement.

care representatives, fostering a high-performance and customer-focused culture.Ensure exceptional service ... managing key relationships with warehouses and carriers, optimizing workflows, and enhancing overall service ... levels by overseeing customer inquiries, order management, and proactive issue resolution.Oversee the ... are a true team player who “chips in” when the situation requires so.About the RoleThe Director of Customer ... responsible for driving operational strategies that ensure seamless order fulfillment, outstanding customer

delivery, and other teams to deliver a stellar customer experience across multiple touch points. ... The immediate focus of this position will be with Salesforce Service Cloud and related workflows and ... At least 3 years’ experience with Service Cloud, IVR / IVA phone and chat systems, and eLearning LMS ... Product Management Expertise: Being able to develop a deep understanding of customer needs and translate ... business analysts, project managers, and UI / UX designers, all working with the development, QA, support, service

and service delivery. 6 months : Proactively identify areas for improvement in customer engagement and ... You will leverage internal tools and frameworks to track project progress, report service consumption ... Independently oversee basic engagement operations, including service utilization tracking and escalation ... Familiarize yourself with ongoing engagements, tools, and methodologies used to track project progress and service ... Lead small-scale customer discussions and workshops, ensuring alignment between customer expectations

Service, eCommerce, Marketing, and Analytics. ... Proficiency in using QA tools established for the project/service. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as

Identifies when the involvement of professionals from other service lines or specialized knowledge is ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer ... Collaboration with various business areas and technology teams to improve services, environments, and the customer

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

Service, eCommerce, Marketing, and Analytics. ... Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud, Experience with agile ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer ... solutions allow business transformation and acceleration by means of technology and data applied to Customer

contacts, and customer users. ... Understands how the BY solutions can support customer business. ... Working with customer business and IT teams during all project phases. ... Uses in-depth knowledge of customer business and processes to design and implement Blue Yonder solutions ... as a functional and industry expert and participating in key meetings between Project Manager, key customer

Be a Subject Matter Expert on Operations, Transportation, and Customer Experience. ... Contract Type: Permanent Hours: Full Time DESCRIPTION At Amazon, we're working to be the most customer-centric ... Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer ... Flow Analytics and take corrective steps whenever required to optimize productivity performance and Customer ... VendorFlex Analytics Specialist, you will have the opportunity to support operations to improve and monitor Customer

our growing customer base. ... Who We Are We are changing the norm by being customer focused, technology led. viaPhoton is on an ambitious ... In less than 5 years, we’ve grown to a team of over 150, and have added top cloud service providers to ... Cost optimization and resources management Ensure seamless and uninterrupted service availability. ... Daily duties include but are not limited to : Architect security, network & core service layer on AWS

Management : Monitor and report on operational performance metrics, including turn-around-times, accuracy, customer ... Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer ... oversee the operational standards for your platform, ensuring alignment with company objectives and service ... Shared Services operating model across our European entity, driving efficiency, cost-effectiveness and service ... Underwriters and Claims Managers, Facilities, Finance, Reinsurance, other staff and external clients and service

Experience in roles related to IT governance, BRM, Service Owner, or leadership in project offices. ... Perform the role of Service Owner, overseeing the quality of delivered services and leading continuous ... This role combines both strategic and operational responsibilities, leading governance, project and service

Share and align with the Head of Customer Service & Distribution Inventories to ensure consistent system ... Internal requests Support to Customer Service Team with general administrative tasks to facilitate efficient

Service and care pack lead generation (CRM). ... Maintain manuals and customer specific information. ... Partnering with the sales and service organization for Business Process Optimization. ... are: development of our Catalogue(s) and eCommerce data, coordination of Marketing activities, set up customer

Ability to develop cases and service requirements while crafting and leading strategic alliances. ... ; in this role - mapping account strategies, aligning resources and acting as the extension of your customer ... Solutioning : Identifies compelling value propositions that address customer needs by demonstrating an ... closely with other product specialists known as co-primes to help map out the best strategy for your customer ... Selling : Aligns with the full capacities of the account team and partners to support the deal and customer