4833 customer service 2024 English-speaking jobs in Barcelona

As a Customer Administration Specialist (Billing), you will join the CTC team performing the following ... Interacting with other departments to resolve issues and modify contract conditions, customer data, etc

As a top candidate, you will have the opportunity to deliver exceptional customer service, drive product ... Customer Success at Nutanix The Customer Success Representative will be part of the Nutanix Customer ... Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates. ... Maintain a high level of daily activity including customer and internal calls, meetings, and customer ... What You Will Bring Experience in high-tech customer-facing roles such as Customer Success, Technical

and optimizing customer engagement programs, with a strong focus on leveraging data to improve customer ... French is a plus. 4+ years experience in program management, customer marketing, or customer success. ... /NPS initiatives) across different customer segments. ... Adapt initiatives to key customer segments to ensure relevance and impact. ... Proficiency in customer insights tools (Gainsight, Tableau, Looker, or equivalent).

Who we are looking for : You are a customer success enthusiast with 3+ years of solid hands-on customer ... You are familiar with all aspects of the customer journey. ... Own the whole customer journey, from onboarding and adoption, to renewal and expansion. ... Build out the one-to-many Digital Strategies together with the whole Customer Success team. ... Work closely together with the other teams to evolve, scale, and improve the customer experience and

A growing company located in Barcelona is seeking an experienced and highly motivated manager cost Controller with a strong background in cost accounting, production environments, and ERP implementation.

of customer contacts daily. ... Making sure that the team uses the CRM system to document all customer opportunities and customer activity ... Success, selling to customer needs, utilizing a consultative sales approach. ... About the Team Hiring In the Customer Success Organisation, keeping and delighting our customers is ... OVERALL Monitor customer usage data, health indicators, renewal dates, and growth opportunities.

Be responsible for onboarding, customer advocacy, expansion, retention and renewal. ... Have worked in a customer-facing position in a digital SaaS environment or similar. ... By handling the full lifecycle, you have the final say when it comes to your customer. ... As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. ... The Role: The Customer Success philosophy is core to Marfeel’s value and is transversally present in

We bring together customer success, customer service, and technical consulting disciplines into cross-functional ... Service-oriented personality with passion for working with customers (mainly in English). ... Track and document customer touchpoints and engagements. ... Through these customer engagements, you will have the opportunity to educate our customers about our ... Management) to align on key processes and ensure excellent customer experience is being delivered.

Break4me - 1 month paid leave after 3 years of service. ... looking for a dynamic and strategic People Partner to join our team in Barcelona, supporting our vital Customer ... facilitating conflict resolution, and ensuring HR processes are aligned with the unique needs of our Customer ... What you’ll do: Strategic Partnership: Serve as a trusted advisor to Customer Support leadership, aligning

What you’ll need : 2+ years of experience in Account Management, Customer Support / Customer Success ... Proactively manage any account or service issues relating to RemoFirst services, providing action plans ... As a Customer Success Manager, you will be responsible for advising and proactively guiding customers

As a Technical Presales Engineer for the Orange project, you’ll be working in the technical department in tandem with sales representatives, advising and counseling our partners about the best security solutions. You will be delivering customized demos and presentations, conducting training and webinars, and providing technical advice and support for customers.

Proven track record in resolving customer issues and improving customer satisfaction. ... Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction ... Job Requirements 5+ years in customer experience, customer success, or related field, with 2+ years in ... Customer Support Management: Supervise customer support, ensuring quick resolution of issues and escalation ... Ability to leverage customer insights to drive strategy.

Analyze customer data (e.g., customer feedback, NPS scores, churn rates) to identify trends, opportunities ... Identify and prioritize key customer experience initiatives. ... Foster a data-driven and customer-centric culture within the team. ... playing a key role in shaping the overall customer experience strategy. ... Develop and refine customer experience strategies aligned with business objectives.

Manager, Customer Solutions Engineering page is loaded Manager, Customer Solutions Engineering Apply ... added value to the customer. ... Previous customer-facing experience is a plus. ... Draft customer and internal training materials on our products. ... Manage resource allocations and workloads based on incoming customer requests and projects.

documentation; Create materials and deliverables that will be used to support and engage with Onclusive’s self-service ... The Customer Operations Associate will take responsibility for client issue resolution across the Onclusive ... Measure and Learn; Build a solid understanding of all Onclusive products and processes; Respond to customer

our clients with the highest level of client service. ... Desirable skills Previous experience working in an online customer care environment. ... Role Working within the ExoClick Customer Services department, you will have the responsibility for providing

Customer Relationship Management Executive BettingJobs is excited to be working with a fast-growing company ... Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve ... Minimum 1 year of experience in marketing or CRM roles, with a focus on customer engagement and retention

What You'll Do: We are seeking an experienced and proactive Master Data Manager to lead our Customer

Excellent sense of customer service and ability to handle customer complaints while supporting internal ... Time off: 1 Community Service Day + 1 Personal Day. ... Minimum 2 years of experience in a customer facing role or with a customer-related project. ... is to make sure that our rated customers are provided with highly professional support to maximize customer ... Collaborate with other departments to maximize transparency and customer satisfaction: Actively contribute

Job Summary The Global Tier 1 Global Service & Solution team is focused on enabling the growth of services ... Support those teams with the management of the data collection (customer profiling information, sales