4245 customer service English-speaking jobs in Community of Madrid

Engineer IT Service 2nd Level (m/f/d) Risk protection, pensions, art, classic cars: we are excellently.., IT-Betrieb, IT-Service, IT, Microsoft 365, Microsoft Windows Server, VMware, Softwarepaketierung Support..Ticketsysteme, Hardware, Datenbanken, 2nd-Level-Support, IT Service Management, Active Directory, Betriebssysteme..Our team brings tradition and modernity together - with the highest quality of service and preferably..agenda: co-designing and continuously developing processes as well as managing and communicating with service

The ITSM will maintain 3rd party service level agreements, ensure service quality, and manage vendor..and IT Business Partners to define service roadmaps and ensure continuous service improvement.• Make..THE ROLE We are actively looking for IT Service Delivery Manager for Finance Apps...Finance Service Delivery Manager Function: Technology Location: Madrid, MD, ES Work Arrangement: Hybrid..request escalation. • Liaise with infrastructure teams, managed service providers, application vendors

Customer Focus, Innovation, Fair Play and Passion to Win are our values that build the foundation of..Possess strong business acumen with a customer-centric approach.10+ years of experience in IT, encompassing..to the business.The IT Operation Service Lead plays a pivotal role in completing the IT service cycle..analysis on service performance, providing constructive feedback and advice to service owners for improvement.Monitor..Dormer Pramet is looking for an IT Operation Service Lead .This position can be located anywhere in Czech

that thrives on collaborative innovation, a relentless drive to excel and achieve success, unwavering customer

activities• Assist with instrument installations and deinstallations• Success in this role is measured by customer..technology is preferred.Background:• Proven track record in a similar position supported by management and customer..Specialist - MELILLAPrimary Objective of Position:• The Technical Service Specialist is responsible..to Abbott Ambassadors (service interventions requiring less than 4 hours labor time) • Schedule and..and assisting with installations and deinstallations.Major Accountabilities:• Provide first line service

our clients HQ (rollout of the solution in new countries – max 3 times a year)Competences.Excelent customer..We now have the opportunity for an IT Service Manager for Marketing Acquisition with experience to join..troubleshootingAlign the Service with the Delivery Life CycleKeep a prioritized backlog of bugs to be..Main Responsibilities: To lead and coordinate a service team that supports the deliverables of 2 development..teamsBe the main point of contact with other service teams and our development teams in order to facilitate

needed to achieve the agreed targets.Understanding country process gaps and needs, coordinating with Customer..offering training for inside sales organization in country.Working closely with Service Marketing to..opportunities, ensure equal understanding within the geography of the TS commercial offering and the service..organization to perform and deliver on financial commitments.This role is key to ensure an optimized service..design and implement the incentive program (SIP), to identify key performance indicators to monitor service

our clients HQ (rollout of the solution in new countries – max 3 times a year)Competences.Excelent customer..We now have the opportunity for an IT Service Manager for Marketing Acquisition with experience to join..troubleshootingAlign the Service with the Delivery Life CycleKeep a prioritized backlog of bugs to be..Main Responsibilities: To lead and coordinate a service team that supports the deliverables of 2 development..teamsBe the main point of contact with other service teams and our development teams in order to facilitate

Service Level Agreements (SLAs)...The TSA will be responsible for responding to service calls, managing Incident and Service Request tickets...• Support and maintain customer trader voice reporting requirements through IPC propriety and/or customer-provided..expectations throughout the service request lifecycle...status, concerns, and escalations to the Customer Technical Support Manager as needed.• Manage user

performance daily against customer service commitments. ..Understand all customer contracts and service commitments. ..The role requires a mindset of continuous improvement, operational excellence, and customer service. ..Works with Ops managers to create customer facing reports on service performance for quarterly business..Reviews customer satisfaction survey results for post service/install surveys and follow-up for continuous

Spain), he/she will be the point of contact for Local Sales Team (based in the Spain), Western Europe Customer..customersREQUIREMENTSBusiness School Master or equivalent university degree;3/4 years’ experience in Trade/Customer

Voice of the Customer: Champion the customer's voice ensuring that feedback gathered from direct..various platforms to ensure a seamless and high-quality customer experience...Your direct responses will not only resolve issues but also build trust and loyalty among our customer..Multi-Channel Support Management: Oversee a cohesive and integrated customer support strategy across..English is mandatory Our client: Cloud Computing / Web3 / AI - European Saas Responsibilities: Direct Customer

employees helping to retain great talent within the organization.Job Responsibilities- Work with our Customer..ability to converse, support and guide our clients with a range of queries.Previous experience in a customer..veteran’s status, color, religion, disability, sexual orientation and beliefs.The GroupMorningstar Client Service..Support Representatives to provide best-in-class service to all incoming client queries related to Morningstar

This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service..Service functions definite advantage...level within the scope of order fulfillment and vendor and customer invoicing.Act as the business owner..execute tasks in a high-pressure environment.Project Experience of Software Licensing, Support, or Customer..skillsProven experience on project management.Proven analytical and problem-solving abilities.Exceptional customer

We work as a team with a collaborative spirit and a service-oriented attitude...Maintain and optimize platforms and tools for service efficiency and effectiveness...Operationalize the customer journey and track relevant metrics for success...Collaborate with sales, marketing, administration, and other departments to ensure an optimal customer..Develop and implement strategies to increase customer retention, proactive follow-up programs, problem

The role will influence how we measure and impact that experience across all touchpoints of the customer..Developing and communicating new metrics that will provide proof points on progress against key customer..The role will influence key decision making required to evolve the strategic goals of the customer experience..journey.The role is responsible for the development and maintenance of the metrics used to measure the Customer..DescriptionPosition PurposeThis role is a critical part of Brambles’ transformational journey to elevate the Customer

Spain), he/she will be the point of contact for Local Sales Team (based in the Spain), Western Europe Customer..customersREQUIREMENTSBusiness School Master or equivalent university degree;3/4 years’ experience in Trade/Customer

Build long term customer relationships and manage resolution to specific customer needs and issues...Defining and continuously maintaining paramount market intelligence from a market, customer, and competitor..Ensure that the HUB Europe substantially increases sales, profitability, hit rate, and market share and customer..effective coaching, territory and account planning, and sales efficiencyAct as a key influencer at the customer

Build long term customer relationships and manage resolution to specific customer needs and issues...Defining and continuously maintaining paramount market intelligence from a market, customer, and competitor..Ensure that the HUB Europe substantially increases sales, profitability, hit rate, and market share and customer..sales teams across Europe Expresses opinions, able to work with multiple stakeholders and positions Customer..effective coaching, territory and account planning, and sales efficiency Act as a key influencer at the customer

Lead service meetings with the service team and the business partner...Process description & modelling Preparation of service reports and Service Mgmt...We are looking for a IT Service Management to join our team!..Experience: 4-5+ years of experience in IT Service Management related activities...Description of role and responsibilities: This position will support Service Management activities as