3962 customer service 2023 English-speaking jobs in Community of Madrid

About the Role The Customer Experience International Director oversees the end-to-end customer lifecycle ... Customer Lifecycle & Value Realization Leadership Own the end-to-end customer lifecycle, ensuring seamless ... , leading the unified CX international team composed of Customer Success, Value Creation Office, and ... The Director plays a key role in defining the enterprise vision and strategic leadership for customer ... The role is accountable for ensuring a cohesive, value-driven customer experience that promotes long-term

Social Benefits : Breakfast and lunch service with a wide range of affordable options. ... Customer & Project Management Lead end-to-end customer projects (quality, security, timeline, budget) ... aligned with customer expectations. ... Support customer meetings, presentations, and key project discussions. ... Translate customer requirements into aligned project designs and specifications.

Operations Support & Service Management Coordinate post-commissioning support and service activities ... Job DescriptionBESS Delivery & Service Manager / Engineer – Utility Scale ProjectsPosition OverviewThe ... BESS Delivery & Service Manager / Engineer (Utility Scale) is responsible for the execution and lifecycle ... Manage long-term service plans and preventive maintenance.Monitor system performance and coordinate troubleshooting

Strong customer and quality orientation. Teamwork and adaptability to multicultural environments. ... maintenance of large power transformers and GIS equipment, ensuring compliance with quality, safety, and customer ... Control service-related costs (travel, spare parts, shipments) within the assigned budget. ... Maintain technical and service relationships with regional and international customers, ensuring high ... Provide on-site technical service, troubleshoot issues, and coordinate repairs, ensuring a fast and effective

and enforcing operational policies and EHS standards, embedding Zero Harm at all customer sites. ... industrial sector, with strong on‑site Field Service credibility. ... Head of Field Service Onshore (f/m/d) North, West, South Europe – Madrid, Spain You lead the North, ... West, and South Europe (NWSE) Onshore Field Service sub‑region, ensuring business continuity and enabling ... Your focus spans three pillars: operational service delivery (safe, high‑quality execution and resource

Build and improve scalable support systems—including help centers, automated flows, and self‑service

Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.

Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across ... Key Responsibilities Drive the evolution of Commercial EMEA Customer Engagement, including applications ... Milano, Italy Job Description Are you an enthusiastic Manager, Architecture to shape and evolve our Customer ... event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer

, Product, and Engineering teams to address customer needs and improve processes Manage customer data ... We are currently looking for a Customer Onboarding Manager in Spain. ... You’ll play a key role in shaping customer experiences and contributing to overall growth. ... mindset Experience resolving customer issues proactively and collaborating across teams Analytical ... The position combines customer interaction, project coordination, and problem-solving to deliver measurable

Overview We are seeking a Customer Insight Specialist to act as the "voice of the customer" within ... Manage the ongoing tracking of key customer metrics such as NPS (Net Promoter Score), CSAT (Customer ... Voice of the Customer (VoC) Program Management Help design, deploy, and manage ongoing customer surveys ... Satisfaction), and Customer Effort Score (CES). ... Insight Generation Develop customer personas and journey maps.

The Mission: Your Role 🚀 As a Customer Success Specialist, you are fundamentally responsible for championing ... Direct Correspondence: Manage customer communications and process refunds in strict accordance with company ... Experience: Minimum 2 years of professional experience in Customer Success, Community Management, Advanced

Build and improve scalable support systems—including help centers, automated flows, and self‑service

You will provide excellent service to both internal departments (Commercial, Supply Chain, Logistics) ... Managing customer debt to ensure timely collection. ... , and support customer orders from receipt to delivery and invoicing. ... Key Responsibilities Receiving and managing customer orders sent via email and/or EDI. ... Customer orientation and the ability to adapt and respond to different types of interlocutors.

ABOUT THE ROLE The Customer Marketing Manager plays a key role in driving customer‑focused initiatives ... From expanding our network and acquiring new contacts within existing customer accounts to identifying ... Success, Sales, and Revenue Operations—the profile will lead the planning and execution of customer ... Organize and lead 1:1 customer workshops using Launchmetrics data, interpreting insights through the ... Lead the strategic development of customer nurturing programs based on product usage data and intent

service experience preferred (any industry welcome) Organized and dependable with good attention to ... We are looking for a Travel Customer Representative to assist clients throughout their travel journey ... client experience Qualifications Friendly and patient communicator who enjoys helping people Customer

internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. ... You’ll operate within our established Customer Success frameworks, using systems like HubSpot and our ... About the role As a Customer Success Representative, you’ll own the day-to-day success, retention, and ... This role is ideal for a highly organized, proactive operator with 3–4 years of customer-facing experience

Help monitor customer feedback and identify opportunities to improve the customer experience. ... In this role, you will support the Customer Success team in ensuring that every customer interaction ... A customer-first mindset with strong problem‑solving abilities. ... Exposure to e-commerce operations and customer experience strategy. ... Maintain and update customer information in internal systems and tools.

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

Through pre-emptive service incident and resolution activities, this role will restore service to clients ... Performs defined tasks to monitor service delivery against service level agreements and maintains records ... Analyses service records against agreed service levels regularly to identify actions required to maintain ... Provides service recovery, following resolution of incidents. ... or improve levels of service, and initiates or reports these actions.

Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. ... a talented and enthusiastic MarTech Data Collection Engineer to join our Engagement Funnel Team of Customer ... In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service ( ... Co-create innovative solutions with cross-functional teams to optimize marketing workflows and enhance customer ... Launch, Tealium, Google Tag Manager). • Expertise in digital analytics platforms • Familiarity with customer