15033 customer service 2024 English-speaking jobs in Catalonia

Key responsibilities include: Developing customer journey maps, service blueprints, and experience frameworks ... design thinking, and strategic insights, you will collaborate with cross-functional teams to refine customer ... Designing and refining end-to-end service experiences. ... service experiences that align user needs with business goals. ... Service Designer to be part of our Nestlé Nespresso Digital and Tech Team.

role in customer satisfaction and retention. ... Supervise daily operations for smooth service delivery. 10. ... are delivered effectively, reliably, and in line with customer expectations. ... Identify critical issues or service interruptions promptly. 3. ... We are seeking a Service Delivery Manager (SDM) for the OI pillar.

In this role, you will: Service & Experience Design Execution Develop customer journey maps, service ... with cross-functional teams to refine customer journeys, develop service blueprints, and improve operational ... Ultimately, the goal is to create impactful service experiences that enhance customer engagement, operational ... In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation ... service experiences that align user needs with business objectives.

of a service. ... and the organization across all touch points within both digital and non-digital services, ensuring customer ... Knowledge in the development and evaluation of customer-related KPIs in the area of (digital / technology ... user takes center stage for you: You examine their behavior and the context of use, develop personas, customer ... journeys and design service blueprints.

Key Responsibilities: Coordinate the service engineers, handling and maximizing all existing service ... : Higher education or equal through experience At least 2 years' experience in administration/customer ... maintenance agreements Plan new and renewed contracts, acting as main communicator between parts available, customer ... internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer ... We are hiring for a Service Coordinator for the UK & Ireland, who will be responsible for coordinating

Are you a hands-on engineer with a passion for cutting-edge technology, customer interaction, and international ... packaging machines at customer sites * Performing preventive and corrective maintenance * Diagnosing ... internal departments Your Responsibilities : * Install, repair, and maintain technical installations at customer ... packaging or Food industry) * Basic knowledge of PLC control systems (e.g., Siemens S7 or similar) * A customer-focused ... From our Dutch service hub, we support customers throughout the region and beyond.

We are Momentum Worldwide, a multi award-winning global creative agency with experiences at our heart. We believe in the power to connect with modern audiences by delivering human-centric experiences that live and breathe in culture and create lasting impact. We are a global network that collaborates across borders.

We are Momentum Worldwide, a multi award-winning global creative agency with experiences at our heart. We believe in the power to connect with modern audiences by delivering human-centric experiences that live and breathe in culture and create lasting impact. We are a global network that collaborates across borders.

We are Momentum Worldwide, a multi award-winning global creative agency with experiences at our heart. We believe in the power to connect with modern audiences by delivering human-centric experiences that live and breathe in culture and create lasting impact. We are a global network that collaborates across borders.

We are Momentum Worldwide, a multi award-winning global creative agency with experiences at our heart. We believe in the power to connect with modern audiences by delivering human-centric experiences that live and breathe in culture and create lasting impact. We are a global network that collaborates across borders.

We are Momentum Worldwide, a multi award-winning global creative agency with experiences at our heart. We believe in the power to connect with modern audiences by delivering human-centric experiences that live and breathe in culture and create lasting impact. We are a global network that collaborates across borders.

Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Automation Machinery ... Supporting customer technical issues through remote support (when not travelling). ... Perform updates and preventive / corrective maintenance plans at the customer's site. ... Join to apply for the Field Service Technician role at Volpak Volpak is a leading organization headquartered ... Prepare comprehensive service reports, time sheets and expense reports in a timely and accurate manner

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Use customer feedback to improve the support experience. ... and Tier 3 support, driving process improvements and proactive support strategies to maintain high customer ... strong problem-solving skills Excellent communicator—able to bridge technical and non-technical teams Customer-first ... Share ideas and insights for ongoing service improvements What we look for in you 5+ years in IT Service ... Improve how we handle service requests, incidents, problems, and changes.

Implement initiatives to enhance service quality, efficiency, and customer satisfaction. ... Service Improvement: Identify areas for service improvement and optimize service delivery processes. ... and physiotherapy service. ... salad desk and sandwich service. ... IT Service Delivery Management Service Level Agreements (SLAs): Support the definition, negotiation

Are you a hands-on engineer with a passion for cutting-edge technology, customer interaction, and international ... packaging machines at customer sites Performing preventive and corrective maintenance Diagnosing and ... internal departments Your Responsibilities: Install, repair, and maintain technical installations at customer ... packaging or food industry) Basic knowledge of PLC control systems (e.g., Siemens S7 or similar) A customer-focused ... From our Dutch service hub, we support customers throughout the region and beyond.

Tech Lead / Architect – International Travel-Tech Project / 100% Remote from Spain Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility.