379 customer service 2024 English-speaking jobs in Catalonia

A minimum of 5 years’ experience in Customer Service within an international company. ... The mission of the Customer Service role is to serve our national and international customers in their ... in ERP system, keep customer data permanently updated (customer contacts, shipping address, price list ... Receive customer claims and insert them in the internal app. ... sales and after-sales activities and experience.THE ROLEKey responsibilities:Insert customer orders

service skills.We will consider you to bring higher education in the field of economics (ADE, Business ... other training courses.Health Insurance.Common spaces for after work activities.Meal and breakfast service ... needs.Manage customer complaints by following up to ensure their resolutionMaintain customer databasesCommunication ... customers and following up with themEntering quotations and sales orders, following up and keeping the customer ... recent experience of at least 2-3 years in the administrative area in a related field with excellent customer

Essentials Responsibilities: ● Manage customer service activities to ensure excellent service. ● Oversee ... Functions: This position, Customer Service Ecommerce (BARCELONA), is responsible for executing the Order ... Customer service must follow the daily operational KPIs to analyze inefficiencies and put in place actions ... to solve them, always striving for excellence in our service level. ... to achieve sales plans, keep information up to date to share and validate. ● Coordinate databases (Customer

About the RoleWe are looking for an experienced Customer Service Manager to take full ownership of our ... operations from the ground up.ResponsibilitiesDevelop and lead the Customer Service department, establishing ... of our technical product range to provide accurate support.Define, track, and improve key customer service ... for professional development, including CRM automation and advanced customer service training.What Makes ... Service team.

service. ... service experience. ... ; they put the customer centre-stage and strive for customer retention and recommendation.A team player ... RECEPCIONISTOur Receptionists are key ingredients we use to deliver an exceptional customer experience ... , enthusiastic, curious, and dedicated team members, our receptionist is the heartbeat of our customer

be responsible for driving adoption of best practices and empowering business users to elevate our customer ... build relationships and collaborate effectively with various teams, including executives and sales and customer ... As the Salesforce Service Cloud Platform Manager, you will be the point of contact for our global business ... Implement and maintain governance procedures, designed by the business for Service Cloud usage. ... service capabilities.Key Responsibilities:Key User Management:Develop and maintain a robust Key User

Konecta is a leading innovative global service provider in customer management business process and digital ... management solutions – including acquisition, retention, customer service, technical support, and collection ... What We’re Looking For: Experience in customer service or a similar role and possibly in the back office ... Proficiency in CRM software and customer service tools, there will be tests during the selection process ... service to Nissan customers.

Job Summary Werfen has recently set up a Service Management Office. ... has implemented an enterprise-wide IT Service Management framework. ... As a trainee you will have the opportunity to gain hands-on experience in IT Service Management as Werfen ... With this, processes like Incident, Service Request, Change and Problem Management have been introduced ... Participate in workshops/meetings Understand how the processes are applied in ServiceNow Improving Service

quickly as possible following an incident, minimizing business impact and maintaining high levels of customer ... , procedures, and standards.3.Handling of Complaints:Support managing incoming complaints to ensure customer ... skills with the ability to think critically and develop effective solutions.Customer Focus: Strong customer ... Improvement:Identify opportunities for service improvement and implement initiatives to enhance service ... Reporting into the Head of IT Service Management, you will act as the central point to oversee and execute

Engineer, Helpline, Service Area Manager) IT Operations Team Logistics (Customer Service) Contracting ... Provides first level (remote and/or on-site) of technical support to customer accounts regarding the ... candidate for this position will exhibit the following skills and competencies: Focus on results and the customer ... , Marketing...), as well as to perform product and service demonstrations. ... Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product

Meal and breakfast service partially subsidized by the company. ... Manage customer complaints and follow up to ensure their resolution. ... Obtain and evaluate all relevant information to handle product and service enquiries Prepare activity ... Negotiate and close orders Prepare offers Identify and assess customer needs. ... reports Maintain customer databases Communicating and coordinating with other departments Your Skills

with a dealers/distributors portfolio, implementing and improving the ADVENTURE SPORTS GROUP EUROPE service ... service, proactivity to relate all aspects that affect a dealer beyond an order, change ways of working ... sales queries quickly and effectively.Proformas process managementYou have:Fluent English.Customer Service ... Success Manager and allows you the flexibility of a hybrid work model.As the Customer Success, you will ... of the team with the development of action plans and regular meetings.This position reports to the Customer

Job SummaryWerfen has recently set up a Service Management Office. ... has implemented an enterprise-wide IT Service Management framework. ... As a trainee you will have the opportunity to gain hands-on experience in IT Service Management as Werfen ... With this, processes like Incident, Service Request, Change and Problem Management have been introduced ... by:Participate in workshops/meetingsUnderstand how the processes are applied in ServiceNowImproving Service

service, warehouse, and finance teams to ensure seamless operations and deliver an exceptional customer ... operations (conversion), and Customer Service (retention).Platform & Experience: Drive continuous improvement ... We combine expert curation, tight community connection, and high-quality gear with personalized service ... closely with the Warehouse and Workshop teams to ensure inventory accuracy, fulfillment speed, and service ... You will be the ultimate owner of our digital revenue streams and customer lifetime value.At Wolfiek,

service, warehouse, and finance teams to ensure seamless operations and deliver an exceptional customer ... operations (conversion), and Customer Service (retention).Platform & Experience: Drive continuous improvement ... We combine expert curation, tight community connection, and high-quality gear with personalized service ... closely with the Warehouse and Workshop teams to ensure inventory accuracy, fulfillment speed, and service ... You will be the ultimate owner of our digital revenue streams and customer lifetime value.At Wolfiek,

SICK products is a plus)·       Communicative person with a technical background·       Experience in customer ... products, services, and solutions in the manufacturing and logistics segments.About the PositionTechnical Customer ... results-oriented·       Fluent conversational EnglishFunctions and Responsabilities:·       Respond to customer ... residence in the indicated area are essential·       Strong knowledge of Office tools and Outlook·       Customer-oriented

Engineer, Helpline, Service Area Manager) IT Operations Team Logistics (Customer Service) Contracting ... Provides first level (remote and/or on-site) of technical support to customer accounts regarding the ... candidate for this position will exhibit the following skills and competencies: Focus on results and the customer ... , Marketing...), as well as to perform product and service demonstrations. ... Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product

Global HR Service Delivery (UKG PROGRAM)A multinational company located in the Vallès Occidental region ... is seeking an experienced project manager to lead the global implementation of UKG HR Service Delivery ... years), with a track record in global HR programme implementations.• Practical experience with UKG HR Service

Global HR Service Delivery (UKG PROGRAM)A multinational company located in the Vallès Occidental region ... is seeking an experienced project manager to lead the global implementation of UKG HR Service Delivery ... years), with a track record in global HR programme implementations.• Practical experience with UKG HR Service

information to handle product and service enquiriesPrepare activity reportsMaintain customer databasesCommunicating ... another training courses.Health Insurance.Common spaces for after work activities.Meal and breakfast service ... needs.Manage customer complaints and follow up to ensure their resolution.Obtain and evaluate all relevant ... through open and interactive communication.Negotiate and close ordersPrepare offersIdentify and assess customer