18299 customer service 2024 English-speaking jobs in Catalonia

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... Assisting in the creation and maintenance of self-service resources such as knowledge base articles, ... Identifying and escalating emerging customer concerns or trends to improve the product and customer experience ... them where appropriate while seeking exceptional customer satisfaction. ... Proactive attitude towards identifying and resolving customer issues.

Accenture Song accelerates growth and value for our clients through sustained customer relevance.

Monitor customer satisfaction and proactively address concerns. ... Travel frequently (40-60%) for customer meetings, events, and deployments. ... Success Manager RoW to enhance user experience and drive long-term customer engagement. ... Qualifications: At least 3 years in Customer Success, Account Management, or a similar role. ... #39;m partnered with a fast-growing company in the AI-driven medical imaging sector is looking for a Customer

service, including answering inquiries, complaints, and escalations via email, chat, phone, and social ... About The Opportunity We are seeking an EMEA Team Lead for our Customer Experience (CX) team to ensure ... About You The ideal candidate is enthusiastic about creating stellar customer experiences and building ... / 7 operations. * Assist with hiring, onboarding, and training new team members. * Provide quality customer ... high-performing CX Support Agents and collaborate cross-functionally to improve processes and the overall customer

Support team leads to develop and refine the Customer Support function within the learners / tutors ... our resolution time, agents performance, agents forecasting, contact rate, etc. * Partner with the Customer ... Identify growth opportunities and help prioritize our roadmap; * Produce thorough data analytics of customer ... Master the dynamics of tutors / learners interaction and the economics of Preply’s marketplace; * Own Customer ... to succeed : * Experience as a Data Scientist (5+ years' experience); * Previous experience in Customer

Understand customer motivations and use that understanding to improve their service campaign over campaign ... Do More & Do Good : We go above and beyond in the service of our clients and colleagues, and the communities ... support and customer insights. ... We are looking for a fluent Japanese speaker to play a key role on Anteriad’s International Customer ... The team member will work closely with Anteriad customers, Customer Success Managers, Sales Directors

Customer Success brings the transcendent customer experience to life by empowering customers to achieve ... friction, and improves customer experience. ... No better team to join when customer centricity is at the heart of BMC's strategy! ... Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes ... how, through this exciting role, YOU will contribute to BMC's and your own success : * Lead the customer

Only a great environment for you to achieve your best work Your profile 2-3 years of customer service ... service. ... Your mission Provide friendly and efficient service to the worldwide Spotahome community. ... Be the first point of contact to handle and resolve customer complaints. ... Compose thoughtful and accurate messages or customize prepared responses to customer emails.

We are looking for someone with a customer-centric mindset and a passion for improving the customer experience ... Act as a subject-matter expert on customer data and insights. ... Identify key drivers of satisfaction and loyalty, building out a Voice of Customer Program. ... Familiarity with CRM systems (e.g., Zendesk) and customer survey platforms (e.g., Qualtrics). ... for extracting, analyzing, and leveraging customer data to optimize experiences and inform strategic

We are looking for someone with a customer-centric mindset and a passion for improving the customer experience ... for extracting, analyzing, and leveraging customer data to optimize experiences and inform strategic ... Data Collection and Analysis : * Gather data from customer touchpoints, surveys, CRM systems, and other ... The Opportunity We, at Flywire, are seeking a Customer Experience (CX) Data Analyst who will be responsible ... You'll be the voice of the customer, using data to identify trends, measure the impact of CX initiatives

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... product development team for continuous improvement. * Assisting in the creation and maintenance of self-service ... them where appropriate while seeking exceptional customer satisfaction. ... You will be responsible for addressing customer operational inquiries, solving issues, and escalating ... Job Description As a Customer Support Specialist, you play a crucial role in ensuring our clients have

We are looking for an IT Lead to lead our Travel Insurance Customer Interaction Services. ... be responsible for ensuring sustainability and cost efficiency, driving initiatives that expand our customer ... ideation, development, launch, pricing, and continual improvement of innovative products to drive maximum customer

These systems enable the analysis of service performance from the customer's perspective, providing ... key insights to enhance service quality and optimize the user experience. ... Network Customer Experience Analytics Engineer Aggregate function : Technology Business Area : VT Netw ... In this role, you will be responsible for designing, implementing, and managing Customer Experience Management ... multiple markets, coordinating with various stakeholders and ensuring the efficient delivery of innovative customer

You will be part of a SAP MDG team and responsible for SAP MDG - Customer. ... Be among the first 25 applicants SAP MDG Consultant (Customer) - 18 months + ext. - Remote RED now has

Excels at problem solving and conflict resolution. * Excellent sense of customer service and ability ... Accident Insurance + Private Health Insurance. * Paid moving day (1/year). * Time off: 1 Community Service ... Customer Rating Experience Senior Associate * Full-time Work smart, have fun and make an impact! ... is to make sure that our rated customers are provided with highly professional support to maximize customer ... Collaborate with other departments to maximize transparency and customer satisfaction: * Actively contribute

What You Will Bring 1. 5 to 10 years of experience in customer success or renewals roles. 2. ... About the Team The customer success team at Nutanix is a dynamic and collaborative group, located in ... Opportunity Are you a results-driven professional with strong software selling skills and a passion for customer ... With a strong emphasis on cross-collaboration and teamwork, the mission of the customer success team ... The team is dedicated to fostering a positive and engaging customer experience while driving retention

Continuity and customer care are the cornerstones of FAMAR’s long-term business-oriented partnership. ... Identify opportunities for cost reduction while maintaining quality and service levels, implementing ... Lead negotiations and contracts on assigned categories using a TCO approach, aligning with internal customer ... The goal is to deliver optimal value in terms of price, quality, and service, by coordinating and implementing ... procurement strategies that deliver measurable value such as savings, inventory reduction, and improved service

The main responsibilities include accountability for customer satisfaction through proper solution design ... includes the implementation of appropriate system enhancements following established processes to meet customer ... delivery, application life cycle management and service performance monitoring while maintaining necessary ... with the business partners and process architects to find suitable and sustainable solutions meeting customer ... Application Managed Services provided by our strategic partners belongs to the role including periodic service

service. 1. ... our Heartiest service approach. ... Handle complex reservation inquiries and resolve customer issues promptly and professionally. 7. ... reservation activities, maximize revenue, and ensure high occupancy rates while delivering exceptional customer ... and leadership skills. * Ability to manage multiple priorities in a fast-paced environment. * Strong customer

adherence/improvement, playing a key role in deliverables to both our Delivery Station and Delivery Service ... and verbal communication with various departments, maintaining Amazon’s exceptionally high levels of service ... instrumental in developing best practices and standard work for the network, ensuring that targets and service ... Key Responsibilities: Responsible for last-mile customer experience and cost, managing daily and weekly ... and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer