15286 customer service 2024 English-speaking jobs in Catalonia

Service, Marketing, or Customer Insights); Microsoft certifications are a plus * Experience working ... 3 days ago Be among the first 25 applicants Direct message the job poster from Bossard Group D365 Customer ... | Driving Digital Transformation & CRM Excellence In this role, you’ll be a key contributor in our Customer ... , or equivalent experience * 5+ years of hands-on experience with Microsoft Dynamics 365 CE (Sales, Customer

Experience in Field Service is a plus. ... Service, eCommerce, Marketing , and Analytics . ... Experience with different clouds such as Sales, Service, Marketing Cloud, Community, etc. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer

Experience in Field Service is a plus. ... Service, eCommerce, Marketing, and Analytics. ... Experience with different clouds such as Sales, Service, Marketing Cloud, Community, etc. ... Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with + ... 20 years of experience in the use of Technology applied to Marketing and providing a unique Customer

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... Assisting in the creation and maintenance of self-service resources such as knowledge base articles, ... Identifying and escalating emerging customer concerns or trends to improve the product and customer experience ... them where appropriate while seeking exceptional customer satisfaction. ... Proactive attitude towards identifying and resolving customer issues.

Accenture Song accelerates growth and value for our clients through sustained customer relevance.

Monitor customer satisfaction and proactively address concerns. ... Travel frequently (40-60%) for customer meetings, events, and deployments. ... Success Manager RoW to enhance user experience and drive long-term customer engagement. ... Qualifications: At least 3 years in Customer Success, Account Management, or a similar role. ... #39;m partnered with a fast-growing company in the AI-driven medical imaging sector is looking for a Customer

service, including answering inquiries, complaints, and escalations via email, chat, phone, and social ... About The Opportunity We are seeking an EMEA Team Lead for our Customer Experience (CX) team to ensure ... About You The ideal candidate is enthusiastic about creating stellar customer experiences and building ... / 7 operations. * Assist with hiring, onboarding, and training new team members. * Provide quality customer ... high-performing CX Support Agents and collaborate cross-functionally to improve processes and the overall customer

Support team leads to develop and refine the Customer Support function within the learners / tutors ... our resolution time, agents performance, agents forecasting, contact rate, etc. * Partner with the Customer ... Identify growth opportunities and help prioritize our roadmap; * Produce thorough data analytics of customer ... Master the dynamics of tutors / learners interaction and the economics of Preply’s marketplace; * Own Customer ... to succeed : * Experience as a Data Scientist (5+ years' experience); * Previous experience in Customer

Understand customer motivations and use that understanding to improve their service campaign over campaign ... Do More & Do Good : We go above and beyond in the service of our clients and colleagues, and the communities ... support and customer insights. ... We are looking for a fluent Japanese speaker to play a key role on Anteriad’s International Customer ... The team member will work closely with Anteriad customers, Customer Success Managers, Sales Directors

Customer Success brings the transcendent customer experience to life by empowering customers to achieve ... friction, and improves customer experience. ... No better team to join when customer centricity is at the heart of BMC's strategy! ... Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes ... how, through this exciting role, YOU will contribute to BMC's and your own success : * Lead the customer

Customer Care model, and contributing to innovative solutions that increase Customer Satisfaction. ... Job title: Customer Care Business Process Expert * Location: Barcelona, Spain Ready to push the limits ... As Customer Care Business Process Expert within our Global Supply Chain organization, you’ll be playing ... CHC roadmap, developing the skills of the CHC Customer Care community, ensuring adherence to the CHC ... Main responsibilities: * Contribute to driving the strategy for the Customer Care area, aligned with

These systems enable the analysis of service performance from the customer's perspective, providing ... key insights to enhance service quality and optimize the user experience. ... Network Customer Experience Analytics Engineer Aggregate function : Technology Business Area : VT Netw ... In this role, you will be responsible for designing, implementing, and managing Customer Experience Management ... multiple markets, coordinating with various stakeholders and ensuring the efficient delivery of innovative customer

Customer Care model, and contributing to innovative solutions that increase Customer Satisfaction. ... Strong track record in Customer collaboration, Order to Cash processes, and knowledge in Customer Care ... Job title: Customer Care Business Process Expert Location: Barcelona, Spain Ready to push the limits ... As Customer Care Business Process Expert within our Global Supply Chain organization, you’ll be playing ... CHC roadmap, developing the skills of the CHC Customer Care community, ensuring adherence to the CHC

We are looking for someone with a customer-centric mindset and a passion for improving the customer experience ... Act as a subject-matter expert on customer data and insights. ... Identify key drivers of satisfaction and loyalty, building out a Voice of Customer Program. ... Familiarity with CRM systems (e.g., Zendesk) and customer survey platforms (e.g., Qualtrics). ... for extracting, analyzing, and leveraging customer data to optimize experiences and inform strategic

We are looking for someone with a customer-centric mindset and a passion for improving the customer experience ... for extracting, analyzing, and leveraging customer data to optimize experiences and inform strategic ... Data Collection and Analysis : * Gather data from customer touchpoints, surveys, CRM systems, and other ... The Opportunity We, at Flywire, are seeking a Customer Experience (CX) Data Analyst who will be responsible ... You'll be the voice of the customer, using data to identify trends, measure the impact of CX initiatives

We are looking for an IT Lead to lead our Travel Insurance Customer Interaction Services. ... be responsible for ensuring sustainability and cost efficiency, driving initiatives that expand our customer ... ideation, development, launch, pricing, and continual improvement of innovative products to drive maximum customer

You will be part of a SAP MDG team and responsible for SAP MDG - Customer. ... Be among the first 25 applicants SAP MDG Consultant (Customer) - 18 months + ext. - Remote RED now has

What You Will Bring 1. 5 to 10 years of experience in customer success or renewals roles. 2. ... About the Team The customer success team at Nutanix is a dynamic and collaborative group, located in ... Opportunity Are you a results-driven professional with strong software selling skills and a passion for customer ... With a strong emphasis on cross-collaboration and teamwork, the mission of the customer success team ... The team is dedicated to fostering a positive and engaging customer experience while driving retention

, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service ... product development team for continuous improvement. * Assisting in the creation and maintenance of self-service ... them where appropriate while seeking exceptional customer satisfaction. ... You will be responsible for addressing customer operational inquiries, solving issues, and escalating ... Job Description As a Customer Support Specialist, you play a crucial role in ensuring our clients have

service. ... Negotiate rates and contracts with service providers to optimize costs and improve delivery times. ... related to customer fulfillment, invoicing and operations management in the company ́s ERP systems. ... location, ensuring the accurate and timely creation of export documentation and playing a proactive customer ... the Commercial, Artwork and Quality and Regulatory Affairs departments in the pursuit of excellent customer