3961 customer service 2023 English-speaking jobs in Catalonia

  • Coty
  • Barcelona
  • March 30
You ensure finished product availability by balancing service, cost, and cash. ... You manage Master Production Scheduling (MPS) activities, mitigate service and inventory risks, and drive ... effective master production scheduling with external manufacturing partners and proactive management of service ... planning and escalating issues when needed Reviewing and managing exception messages to balance service ... , inventory, and risk management: Proactively identifying service and inventory risks Leading mitigation
  • Veriff
  • Barcelona
  • April 4
This team is at the forefront of the customer experience, responsible for managing the entire SaaS customer ... The Customer Portal team builds and maintains our comprehensive self‑serve platform, used by thousands ... We're on the lookout for exceptional talent to join our Customer Portal team as an Engineering Manager ... pain Creating a shared understanding of decision‑making, direction, and progress of the Customer Portal ... managers, designers, and analysts to build software that's useful, delightful, and solves real customer
  • Veriff
  • Barcelona
  • April 4
This team is at the forefront of the customer experience, responsible for managing the entire SaaS customer ... The Customer Portal team builds and maintains our comprehensive self-serve platform, used by thousands ... We're on the lookout for exceptional talent to join our Customer Portal team as an Engineering Manager ... pain Creating a shared understanding of decision-making, direction, and progress of the Customer Portal ... managers, designers, and analysts to build software that's useful, delightful, and solves real customer
  • BizAway S.r.l. (ES)
  • Barcelona
  • April 3
Assist the Customer Success team with operational and technical tasks. ... (m/w/d), who desires to contribute to the growth and success of our Customer Success Team. ... Perform data maintenance activities to ensure excellent data quality in CRM and customer reports. ... You will play a key role in supporting both the Implementation Specialists and the Customer Success team ... . 🤩 We are looking for We are looking for a driven and enthusiastic Customer Success Operations Associate
  • Adobe
  • Barcelona
  • April 3
The Opportunity We have a fantastic opportunity for a Senior Customer Success Manager to join our team ... At Adobe, our Customer Success team is dedicated to delivering outstanding experiences and driving value ... What You’ll Do Lead customers through digital transformation with a clear view of customer objectives ... As a CSM at Adobe you are a leader in customer success to achieve results throughout the product lifecycle ... success organization, our clients and Adobe’s European Customer Success team What you need to succeed
  • Rocket Software
  • Barcelona
  • April 3
As a trusted advisor, work with existing customer base to ensure best practices and customer satisfaction ... Review existing customer implementations to ensure best practices are utilized for maximum customer satisfaction ... Sharing customer feedback to product management for future enhancements. ... Excellent time management skills Previous customer facing consulting experience. ... Provide consulting services to implement detailed customer implementation requirements.
  • NeuralTrust
  • Barcelona
  • April 3
existing accounts Collaborate closely with Sales on renewals and account growth Serve as the voice of the customer ... execution will directly impact retention, revenue growth, and NeuralTrust’s global reputation Experience in Customer
  • Keysight Technologies SAles Spain SL.
  • Barcelona
  • April 3
The Customer Master Data Team holds the ownership of customer data standards for all Keysight customers ... Responsibilities The Customer Master Data Team is responsible for managing the life cycle and quality ... Create and update customer records based on users' requests using several corporate systems/BI tools ... of Worldwide Keysight Customer and Partner Data in ERP and CRM systems, which presents an accurate global ... Be proactive in identifying/correcting invalid/incorrect customer information based on reports Identify
  • MANAGEMENT EVENTS DENMARK A/S
  • Barcelona
  • April 3
Deliver exceptional customer service, proactively addressing inquiries and resolving challenges to ensure ... You'll coach and motivate solution providers to get the most out of our service, ensuring they generate ... a positive customer experience. ... Department Customer Success Role Customer Success Manager Locations Barcelona Contact Ayrin Majidi ... , customer success or a similar field.
  • Baker Hughes
  • Barcelona
  • April 3
Undertake the ownership of System 1TM installed base, long‑term service engagements, and the digital ... Technical Customer Success Manager Are you passionate about building relationships and ensuring customer ... As the Technical Customer Success Manager, you will establish and enhance our customer relationships ... Responsibilities Provide expertise in sustained customer success and growth in the post‑sales customer ... Performance Monitoring: Track customer health metrics, usage data, and proactively address risks.
  • Bidease
  • Barcelona
  • April 1
We are seeking a skilled and experienced Customer Success Manager to join our dynamic team and contribute ... Job Description As a Customer Success Manager, you’ll play a crucial role in growing revenue and driving ... Responsibilities Collaborate with cross‑functional teams as a customer advocate to integrate client feedback
  • Perk
  • Barcelona
  • April 1
lifecycle Develop and roll‑out Perk customer referral & customer reference programmes Maintain and ... Self‑motivated with a passion for building and nurturing customer relationships. ... Community, fostering peer‑to‑peer interactions and knowledge sharing Managing our Customer Advisory ... marketing activity i.e. spokespeople at events Monitor against KPIs for the impact of the customer ... , specifically within B2B SaaS products The ability to recognise and understand customer pain points
  • Uplift People Consulting
  • Barcelona
  • April 1
As a Customer Success Manager, you will help grow revenue and drive platform adoption through strategic ... They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute ... Requirements Responsibilities: Collaborate with cross‑functional teams as a customer advocate to integrate
  • MAAT. Building bonds through sport
  • Barcelona
  • March 31
Be the main point of contact for customer support (primarily WhatsApp) Solve day-to-day support requests ... Success Playbook Success in This Role Means After ~6 months: Founders are <10% involved in customer ... maintain support analytics dashboards (volume, response time, resolution, automation rate) Phase 3: Customer ... friction points and early churn signals Phase 2: Build the Support System Once you deeply understand customer ... sustain and accelerate this growth, we’re looking for a new teammate to build, own, and scale our entire customer
  • TravelPerk
  • Barcelona
  • March 31
lifecycle Develop and roll‑out Perk customer referral & customer reference programs Maintain and improve ... Self‑motivated with a passion for building and nurturing customer relationships. ... Community, fostering peer‑to‑peer interactions and knowledge sharing Managing our Customer Advisory ... , specifically within B2B SaaS products The ability to recognise and understand customer pain points ... Perk is a global company with a diverse customer base, and we want to make sure the people behind our
  • Uplift People Consulting
  • Barcelona
  • March 31
As a Customer Success Manager,you will help grow revenue and drive platform adoption through strategic ... They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute ... Requirements Responsibilities: Collaborate with cross‑functional teams as a customer advocate to integrate
  • Rocket Software Development India
  • Barcelona
  • March 31
As a trusted advisor, work with existing customer base to ensure best practices and customer satisfaction ... Review existing customer implementations to ensure best practices are utilized for maximum customer satisfaction ... of practical application of the products in a variety of customer environments. ... Provide consulting services to implement detailed customer implementation requirements. ... Job Description Summary: The Senior Customer Solutions Engineer is a product expert and trusted advisor
  • Agora
  • Barcelona
  • March 30
Job Title Customer Support Engineer (CSE) Location Lisbon or Barcelona (Europe) Team Global Customer ... Support – Agora About the Role We are looking for a Customer Support Engineer (CSE) who is passionate ... What You Will Do Customer Technical Support Provide technical support to developers integrating Agora
  • Appfire
  • Barcelona
  • March 30
, enterprise customer relationships. ... Your mission is to drive long term customer value through expansion, retention, and migration support ... Role model elite Customer Success practices and enable the team to learn and grow their skills. ... Customer Success Manager will be responsible for growing and managing a strategic book of business. ... About the role: Customer Success Manager at Appfire, you will own and strategically grow our high-value
  • Appfire
  • Barcelona
  • March 30
customer base. ... About the Role Appfire is seeking a Customer-Obsessed Manager of Customer Success to lead a team of ... team stays ahead of industry best practices and evolving customer expectations. ... You'll be in the trenches with them, leading by example and doing the customer work. ... Customer Engagement: Support escalations, remove blockers, and maintain strong executive relationships
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