9609 customer service 2024 English-speaking jobs in Madrid

Request to change master data in customer accounts. ... Monitoring different situations from customer invoices, from the Edicom platform. ... Maintain fluid communication with the commercial team (Commercial Excellence, Customer Services, and ... Support current activities to emphasize and reinforce growth, development, and advancement by ensuring customer-oriented

Risk-based vulnerability management, taking a pragmatic approach to balancing security, customer, and ... We thrive in solving our customer's challenges through human-centered experiences, digital core modernization

Decision-making skills focused on customer satisfaction and product compliance. ... Skills and Competencies : Strong communication skills and ability to act as customer liaison. ... execution of high-tech aerospace projects, ensuring compliance with ESA standards, internal procedures, and customer

Excellent customer and team management skills. ... a CRM & Automation Manager, with previous experience (5 years or more) managing CRMs and automated customer ... Defining and implementing touchpoints throughout the customer journey, via automated email or other channels ... Responsibilities : CRM Strategy Development: Devise and implement a comprehensive CRM strategy to increase customer ... position within digital marketing departments, performing tasks such as landing page design and layout, customer

Important: knowledge of KYC (know your customer), Regulatory and Compliance, banking.

Responsibilities: Support incoming customer projects that require software customization. ... We are looking for a Professional Services SSA to join our team and support incoming customer projects ... Translate customer needs into software solution proposals, involving internal development teams as needed ... Systems and Solutions Architect), you will be responsible for the technical leadership and support of customer ... You are comfortable working in a customer-facing role with technical knowledge to hold your own in discussions

: Create sales tools, support trade shows, develop marketing materials, take the lead in organizing customer

Minimum Requirements: Customer-Centric Mindset: Passion for understanding customer needs and industry ... Role Responsibilities: Understand Customer Needs: Dive deep into customer problems using continuous discovery ... If you are passionate about customer experience, innovation, and driving impactful solutions, we invite ... Drive Product Strategy: Develop strategies to address customer pain points, optimize user experiences ... Build Knowledge: Combine customer research, analytics, and market insights to become an expert in your

Your role will be to continuously improve the remediation service for maximum efficiency and reliability ... At BASF Digital Hub Madrid we develop innovative digital solutions for BASF, create new exciting customer ... agile teams, we develop innovative digital solutions for BASF and its customers, create exciting new customer

received several awards: The Forrester New Wave - ESG Ratings, Data, and Analytics - Leaders for 2022-2024

Understanding GCET service offerings, organizational capabilities and leverage such knowledge to analyse ... To ensure, whenever possible, that core Customer Engagement Training content is used. ... The role is responsible for providing product and customer engagement skills training to new and existing ... As the representative of the CET IDM Team to the in-market brand / BU / TA leadership, the IDM Customer ... Manager (m / f / d) About the role: The CET IDM (Senior) Brand Training Manager role is responsible for Customer

Understanding GCET service offerings, organizational capabilities and leverage such knowledge to analyze ... To ensure, whenever possible, that core Customer Engagement Training content is used. ... The CET IDM (Senior) Brand Training Manager role is responsible for Customer Engagement Training for ... As the representative of the CET IDM Team to the in-market brand / BU / TA leadership, the IDM Customer ... The role is responsible for providing product and customer engagement skills training to new and existing

Outstanding customer orientation and service focus. ... Clearing customer accounts, collecting customer direct debit payments, contacting customers, AR and bank ... self-motivated, really passionate about his or her job and understands that providing a high-quality service

For roles in Customer Care, this can be up to 5 days per week in the office. ... systems while driving process improvements that enhance the employee experience and encourage self-service ... education strategies to enable employees to better understand payroll policies, taxation, and self-service ... TravelPerk has industry-leading travel inventory alongside powerful management features, 24 / 7 customer ... TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind

Provide feedback and market insights to improve service offerings, claim processing, and customer experience ... Collaboration: Collaborate with internal teams to ensure seamless service delivery. ... Problem-solving mindset and a customer-first approach. What's on Offer? ... Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing

proactively find opportunities for customers to gain additional value from AWS * Provide detailed reviews of service ... As a Technical Account Manager (TAM) in AWS Enterprise Support ISV segment (AWS customer who sell s/w ... As a TAM, you'll craft and execute strategies with senior customer stakeholders up to C-level to ... The TAM is the customer ́s trusted advisor and operational excellence expert for our Enterprise Support ... understanding both their business needs and technical challenges * Using your technical acumen and customer

Background in IT service management or consulting. 5 years of experience (minimum) selling technical ... You are customer-focused - someone who prioritizes customer success in their work. ... technical and solution expertise to drive targeted opportunities and exceed customer expectations. ... Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your ... As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you

architecture, and delivery of tools and platforms that empower our Support Agents and enhance the self-service ... Customer Support Tools team working remotely either from Spain, the UK or Ireland. ... What You’ll Do In this role, you will take full ownership of our Customer Support Engineering domain. ... Collaborate closely with Customer Support leadership to deeply understand agent workflows, challenges ... collaboration skills, with a track record of working effectively with non-technical stakeholders like Customer

Able to work in a startup Customer environment. ... This team also collaborates closely with the Customer's Developer Team on feature issues and thus ... Test Automation skillset, within the Team which is currently developing new automation work for our Customer ... The process needs to scale up to the agile release strategy of the Customer's products.Thus, the ... The Customer relies on us to keep a healthy and real PASS rate of the tests in order to maintain a high

Customer-facing communication experience is a plus DESIRED SKILLS AND EXPERIENCE RabbitMQ Redis OAuth