8418 customer service English-speaking jobs in Madrid

Handle level 2 support and service requests. ... Our service portfolio is designed to offer the agility and ability to enhance and adapt content to the

, API design, and inter-service communication protocols (e.g., gRPC, REST). ... Proficient in designing and implementing micro-services architectures, including service decomposition

Participation in international trade fairs, events and customer visits to represent QLOCKTWO and promote ... international markets with a focus on France, Spain and Portugal Establishing and maintaining long-term customer ... Collaborating with internal departments such as marketing, product management and logistics to optimally meet customer

In this leadership role, you will drive innovation, operational excellence, and service quality, ensuring ... Develop and enforce standard operating procedures (SOPs) for efficient and consistent service delivery ... Maintain a comprehensive technology service roadmap that aligns with the company’s objectives and emerging ... optimization of technology solutions that drive innovation, operational efficiency, and excellence in service

they own their market segments with a solution-oriented approach and use their know-how to grow our customer ... into the simplicity of a beautiful solution.About the roleOur Sales team is the engine that drives new customer ... employees, nature of the business, industry, etc.Conducting “Discovery and Qualification” to assess customer ... process, while providing support and guidanceCollaborating with Product Sales Executives to deepen customer

and analytical Senior Solution Architect and Platform Administrator with extensive experience in the service ... Successfully managed various SFDC platform modules, including Sales, Service, Marketing, CPQ, Order Management ... Availability: Ensure high availability and performance of SaaS solutions provided by internal and external service

You will manage a network of service providers and coordinate their involvement in your branch office ... Your work approach is characterized by commitment, a time-conscious, conscientious, and service-oriented ... experience in planning, managing, and executing projects, including coordinating and overseeing external service

Formalize customer priorities across solutions, buying personas & decision makers. ... Develop a comprehensive commercial plan by 2030, based on customer conversion likelihood. ... Knowledge in go-to-market strategies: business models, expansion paths, customer profiles and segments ... key points of contact for AirOps & the Travel Business Unit regions' Sales, Account Managers & Customer ... Monitor and analyze GTM performances, using data and insights from the pipeline, win/loss analysis, and customer

If you are passionate about data-driven marketing, customer segmentation, and delivering impactful CRM ... Experience in customer journey definition, segmentations and technical planification of Campaigns. ... Being the guarantor of the local campaigns for the country: campaign’s brief / customer journey improvement ... closely with various teams, including data analysts, creative teams, and external agencies, to optimize customer

If you are passionate about data-driven marketing, customer segmentation, and delivering impactful CRM ... Experience in customer journey definition, segmentations and technical planification of Campaigns. ... Being the guarantor of the local campaigns for the country: campaign’s brief / customer journey improvement ... closely with various teams, including data analysts, creative teams, and external agencies, to optimize customer

Establishing and maintaining effective customer relationships to understand customer needs, ensuring ... a positive customer experience throughout the sales process. ... Prepare and ensure on-time and complete technical and commercial tender submittal to the customer and

Ability to occasionally travel to customer sites. ... Must have ability to build relationships with the customer IT and technical stakeholders. ... Ability to frame customer business and technical imperatives, and inspiring confidence with a variety ... Demonstrate customer interaction professionalism - listening, ability to ask insightful questions, build

Manage relationships with vendors, partners, and key service providers. ... We measure the success of a given process by looking at its impact on employee or customer happiness

our email platform, work on chatbot automation, and other platforms to help drive lead generation and customer ... and their relatives an online, 24 / 7 and, of course, confidential external psychological counselling service

Incident Management, i.e. identify the issue, implement measures to mitigate customer impact, recover ... Free service in specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...). 100%

Your courage to take on responsibility and, in particular, your customer focus. ... Your very good knowledge of On-premise and/or cloud directory service and authentication technologies

Experience with CSDM, Target Operating Models, and large service management transformations.

You will drive customer insights to inform product development, develop differentiated and customer-backed ... Customer Insights & Advocacy: Leverage and drive market and competitive research to become a strong ... Demonstrated ability to influence product strategy based on market research and customer insights.

Experience designing customer-facing retail products. ... Use data and customer insights to present and defend design recommendations to stakeholders and leadership ... Use business requirements and customer research to assist in developing scenarios, use cases, and high-level ... responsibilities: Partner closely with product and research to define a shared vision grounded in deep customer

Our customers have different needs than the traditional Amazon customer base—and we are here to solve ... You will help deliver operationally stable solutions that provide a great customer experience across ... Candidates need to have strong ownership, a passion to provide great customer experience, and an extreme ... You and your team will be responsible for all aspects of the customer experience from the visual interfaces